Chat support is not available?

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• DVD Studio Pro DVD "supported disc not available".

  Hello Forum,

  I am trying to burn a DVD again an already existing DVD Studio, already registered and created the file pro with all the menus related to the video file.  Another company created the DVD Studio pro menu and queue in front of me, I replace the newly edited video and try to burn a DVD with the new video and audio files.

  I compressed the file Compressor 3.5 using the button create DVD in the compressor, I created a file DVD SD Mpeg2, audio and video.  Imported in the pro Studio already created DVD file, I have the burned DVD, but appears to "Support disc not available" when I try to play the DVD on my Imac drive (also not tried in a standard DVD player no chance)... I tried this twice now, the first time that I realized I had created a HD DVD, I also created a separate folder on the external drive as well.  When I click on the DVD that was burned it shows as: HVDVD_TS and no audio file.

  Can you please help me, I watched the video of youtube after another, but I'm not create from scratch, I know not at all unfortunately the program, but I use a DVD already created Studio, file with many menus already linked to the video and don't want to not recreate from scratch... I think this should not be so difficult, and definitely miss me something.

  Thank you very much for your help!

  -Tony

  Open the preferences of DVD Studio Pro and set it up to create the SD DVD.

  -DH

• Commercial DVDs do not play on MacBook Pro.  "Not allowed" and "Supported disc not available" is displayed.  DVD plays normally when inserted in a different drive.

  MacBook Pro (15 inch, early 2011) / 2 GHz Intel Core i7 / 8 GB 1333 MHz DDR3 / OS X El Capitan Version 10.11.6

  DVD Player Version 5500.66 / Build 5,560 (2)

  When commercial DVD (NTSC) inserted in the MacBook Pro DVD Player error messages "forbidden" and "Supported disc not available" are displayed when I tried to play the DVD.  When the DVD was removed from the MacBook Pro and inserted into a different DVD player, it works normally, then the DVD was apparently not the problem.

  Your help is appreciated...

  Delete ' ~ / Library/Preferences/com.apple.DVDPlayer.plist ' and a DVD player or reopen could solve the problem.

• Have volume of CS3 and CS5 licenses I need to disable. Any ideas? The customer support is not available.

  Have volume of CS3 and CS5 licenses I need to disable. Any ideas? The customer support is not available.

  http://helpx.Adobe.com/x-productkb/policy-pricing/volume-licensing-site.html

• Creative cloud crashes. App don't re-download-the Adobe. Muse disappeared. Adobe support is not available. CC sucks.

  Creative cloud crashes. App don't re-download-the Adobe. Muse disappeared. Adobe support is not available. CC sucks.

  Try to reinstall the creative cloud:

  Connect to CC - stuck on "Installing update..."

• Need help! I just want to cancel my subscription for one year. No response from support by mail, noone answers when I call, chat support do not work.

  Need help! I just want to cancel my subscription for one year. No response from support by mail, noone answers when I call, chat support do not work.

  Hello

  I will pass on your details to our Russian team and they will contact you to help others.

  Kind regards

  Bev

• Error 'Support HSM' not available

  Hello

  I'm trying to configure credentials HSM in LiveCycle ES2.  I did all the steps listed in the documentation (set up a liaison network Trust, assigned to the customer to a partition, etc.).  I am able to run the demo provided by the HSM vendor application and am able to talk to the HSM.  When I try and set up the credentials of the LiveCycle /AdminUI, HSM Test connectivity fails with the following error in the log:

  2010-01-25 16:06:50, 561 INFO [com.adobe.truststore.crypto.CryptoUtil] encryptBytes: secret key of building for length: 16

  2010-01-25 16:06:53, 817 INFO [com.adobe.truststore.crypto.CryptoUtil] encryptBytes: secret key of building for length: 16

  2010-01-25 16:07:08, 508 INFO [com.adobe.truststore.crypto.CryptoUtil] encryptBytes: secret key of building for length: 16

  2010-01-25 16:07:08, ERROR 509 [com.adobe.livecycle.signatures.client.types.exceptions.SignaturesBaseRuntimeException] ALC-DSS-300-000 SignaturesBaseException HSM Support generic isn't available (operation: getCredential)

  2010-01-25 16:07:08, 594 INFO [com.adobe.truststore.crypto.CryptoUtil] encryptBytes: secret key of building for length: 16

  2010-01-25 16:07:17, 329 INFO [com.adobe.truststore.crypto.CryptoUtil] encryptBytes: secret key of building for length: 16

  2010-01-25 16:07:17, ERROR 332 [com.adobe.livecycle.signatures.client.types.exceptions.SignaturesBaseRuntimeException] ALC-DSS-300-000 SignaturesBaseException HSM Support generic isn't available (operation: getCredential)

  2010-01-25 16:07:17, 354 INFO [com.adobe.truststore.crypto.CryptoUtil] encryptBytes: secret key of building for length: 16

  2010-01-25 16:07:17, ERROR 362 [com.adobe.livecycle.signatures.client.types.exceptions.SignaturesBaseRuntimeException] ALC-DSS-300-000 SignaturesBaseException HSM Support generic isn't available (operation: getSlotsWithTokens)

  2010-01-25 16:07:17, 363 ERROR [org.jboss.ejb.plugins.LogInterceptor] RuntimeException in method: public abstract java.lang.Object com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterLocal.doRequiresNe w (com.adobe.idp.dsc.transaction.TransactionDefinition com.adobe.idp.dsc.transaction.Transa ctionCallback) com.adobe.idp.dsc.DSCException survey:

  ALC-DSS-300-000 SignaturesBaseException HSM generic Support is not available (operation: getSlotsWithTokens)

  com.adobe.livecycle.signatures.hsm.HSMProvider.getSlotsWithTokens(HSMProvider.java:202)

  com.adobe.truststore.dsc.HSMCredentialHelper.listSlots(HSMCredentialHelper.java:101)

  com.adobe.truststore.dsc.CredentialServiceImpl.listSlots(CredentialServiceImpl.java:482)

  sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)

  sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  java.lang.reflect.Method.invoke(Method.java:597)

  com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke (DefaultPOJOInvokerImpl.jav, a: 118)

  com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept (InvocationInterceptor. java: 140)

  com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed (RequestInterceptor ChainImpl.java:60)

  com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept (DocumentPassi vationInterceptor.java:53)

  com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed (RequestInterceptor ChainImpl.java:60)

  com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$ 1.doInTransaction (ctionInterceptor.java:74 Transa)

  com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:218)

  sun.reflect.GeneratedMethodAccessor388.invoke (unknown Source)

  sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  java.lang.reflect.Method.invoke(Method.java:597)

  org.jboss.invocation.Invocation.performCall(Invocation.java:359)

  org.jboss.ejb.StatelessSessionContainer$ ContainerInterceptor.invoke (StatelessSessionConta iner.java:237)

  org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke (CachedConnectionI nterceptor.java:158)

  org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

  org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

  org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext (AbstractTxInterceptorBMT.java:1, 73)

  org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

  org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke (StatelessSessionInstance Interceptor.java:169)

  org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)

  org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

  org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke (ProxyFactoryFinderInterceptor. java: 138)

  org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)

  org.jboss.ejb.Container.invoke(Container.java:960)

  org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)

  org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

  $Proxy177.doRequiresNew (unknown Source)

  com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute (EjbTransactionProvi der.java:133)

  com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept (TransactionInt erceptor.java:72)

  com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed (RequestInterceptor ChainImpl.java:60)

  com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept (InvocationStra tegyInterceptor.java:55)

  com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed (RequestInterceptor ChainImpl.java:60)

  com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept (InvalidStateIntercep tor.java:37)

  com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed (RequestInterceptor ChainImpl.java:60)

  com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept (AuthorizationInterc eptor.java:188)

  com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed (RequestInterceptor ChainImpl.java:60)

  com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

  com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed (RequestInterceptor ChainImpl.java:60)

  com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

  com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)

  com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.routeMessage (AbstractMessage Receiver.java:93)

  com.adobe.idp.dsc.provider.impl.vm.VMMessageDispatcher.doSend (VMMessageDispatcher.java:22 5)

  com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send (AbstractMessageDispat dear .java: 66)

  com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

  com.adobe.truststore.ui.impl.TrustStoreProxy.getSlots(TrustStoreProxy.java:903)

  com.adobe.truststore.ui.struts.actions.UpdateHSMCommonAction.execute (UpdateHSMCommonActio n.java:63)

  org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)

  org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)

  org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)

  org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432)

  javax.servlet.http.HttpServlet.service(HttpServlet.java:710)

  javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

  org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.j ava: 290)

  org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

  com.adobe.framework.SetCharacterEncodingFilter.doFilter (SetCharacterEncodingFilter.java:1, 73)

  org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.j ava: 235)

  org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

  com.adobe.truststore.ui.TSAuthFilter.doFilter(TSAuthFilter.java:63)

  org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.j ava: 235)

  org.apache.catalina.core.ApplicationFilterChain.doFilter

  Any idea on what could be the problem?  Anyone seen this before?

  We have configured the HSM on previous versions of LiveCycle before however, this is our first attempt in ES2.

  Kind regards

  Rob

  Hi Rob,

  Is this really a Windows 64 bit with a 64-bit Sun JRE? In the case of this combination, HSM is not supported in LiveCycle ES2 out of the box. Since the Windows 64-bit Sun JRE is not delivered with the NYI PKCS #11 bridge. The support is done via the deployment of a Web Service separate in a 32-bit Sun JRE on the same computer and access this Web Service inside service of the Signature digital Livecycle using a SPINNAKER. The mechanism to do this is available in the Documentation Livecycle Digital Signatures.

• The chat service is not available?

  I just paid for the subscription of one year creative cloud a few days ago and now I want to cancel the subscription. According to the term, within 30 days, I could get a full refund, but initially, I must contact adobe by chat on-line or by phone. But it seems that the cat is not available. Is there anyone in this community can help me to cancel it. Thanks in advance.

  

  Hello

  Maybe these screenshots can help, where you can see the steps to reproduce it. But first two links where I started:

  http://helpx.Adobe.com/CN/x-productkb/policy-pricing/cancel-membership-subscription.html

  http://helpx.Adobe.com/CN/contact.html?step=CCSN_membership-account-payment_cancel-your-me changed

  :

  

  

  

  The telefonnr. correspondends > China 10800 744 0438 (Netcom), 10800 440 0421 (Telecom). With regards to the cat, it seems so to me, that's not exixt in China, so you use better American site for your wish.

  Good luck!

  Hans-Günter

• On this Mac Support links not available

  Hello...

  

  When I click on the about this Mac > Service then click on Help Mac, operating instructions, report of OS X, etc., nothing happens. It would be great if it worked for all suggestions are welcome.

  Thank you!

  I have two main points:

  • You said that you have clicked on "about this Mac > Service.  Actually, I think that you have clicked on "about this Mac > Support»  Service seems to show the different options.
  • When I click on "about this Mac > Support" and get to the screen that you view, I can then click on 'Mac Help.  But what is opening a new Safari window displays this:

    

  • Similarly, by clicking on "User manual" opens a new tab (as opposed to a new window) in Safari.

• new computer win 7 pro connected to ext HD or flash drive does not display any permission or not available

  Two hp 17-inch workstations mobile (business) Z book 17

  On consumer laptops, I can view the files on my external hard drive 1 to and 1 GB player.

  On these corporate work stations (mobile), I'm not able to view the files on the hard drive or flash drive.

  I need your help so that I can save files from the internal hard drive of the mobile platform of book z hard disk external.  And I need to be able to reconnect the external drives and readers to the Zbook mobile workstation to transfer files to transfer flash.

  These are the pop ups that appear for each when displaying of readers by opening my computer:

  When left click hard disk drive a pop up appears with the title bar: location is not available.

  H:\ is not accessible.

  Access is denied.

  Make a right click on the hard drive allows opening of the FreeAgent GoFlex drive (H properties)

  The tabs are ReadyBoost, previous Versions, Quota, customize, general, tools, hardware, sharing, security

  By clicking on security of advances and then permissions then continue and then change my name owner or administrator... both methods result in the same access denied result once again.

  I came across this http://technet.microsoft.com/en-us/library/00d04415-2b2f-422c-b70e-b18ff918c281 is this something I need to study and learn before I am able to connect and use an external drive or flash?  Or is there another problem?  If the answer is in this link, do I have to put emphasis on and why wasn't windows 7 configured so that it is easy to use external drives as in win xp and win 8?  Are all usb ports do not or all drivers of failing or is it a software problem all?

  I was not able by trial and error to display all files on any hard drive or external flash on the two books of z of mobile workstation.

  Then I went to the flash drive.

  Left click on the flash drive produces a pop-up with title bar G:\

  You don't have permission to access this folder.

  Click on continue to get permanent access to this folder.

  After clicking on continue it opens another pop-up with title bar G:\

  You have been denied permission to access this folder.

  To access this folder, you will need to use the Security tab.

  When clicking on the Security tab he opens a new pop with the title bar: removable disk (G properties)

  The tabs are general, tools, hardware, sharing, ReadyBoost, customize

  He did not indicate what to do next.

  Summary:

  Two new computers hp zbook stations mobile work with win 7 pro

  Or computers with their multiple ports usb allows to access my external hard drive or flash drive.

  The external hard disk and flash dirve each work very well with the consumer portable computers hp with winning 8 and 8.1 of win and have worked with computers with win xp.

  How can I get the Replicator hp z book with win 7 pro for usb drives work with external hard drives or external flash drives?

  I have so far done the following:

  (1) run administrative guest with sfc/scannow and it found no violations of integrity

  (2) ran microsoft fixit will be all available Parameters which automatically checked and corrected each book workstation z mobile http://support.microsoft.com/mats/windows_file_and_folder_diag/

  (3) contacted HP support

  (4) checked for malware using microsoft security essentials, malwarebytes and spybot on each mobile workstation

  (5) updated drivers using HP support assistant on each computer

  (6) windows update the device HP support assistant on each computer

  How do two new computers with win 7 pro can be connected to external drives that allow to view the files as they do with win xp and win 8 automatically?

  How can I access my files on the external hard disk and flash the mobile workstation book z?

  The specifications for the mobile workstation of zbook are:

  Operating system: Windows 7 Professional 64-bit Service Pack 1

  Microprocessor: Intel core i7-4800MQ CPU @ 2.7 GHz

  Moemory system: 16 GB of memory on 2 1600 MHz dimm

  Graphics device 1: Nvidia Quadro K3100M

  Graphics device 2: Intel HD 4600 graphics card

  Hard drive 1: SCSI Disk Device

  C: 683.42 (613,62 free go-go)

  D: 12.21 GB (1,3 GB free)

  E: 1.99 GB (1.97 GB free)

  The hard drive is a seagate 1 TB drive that works very well

  The flash drive is a 1 GB drive which works very well

  Here is the new mobile workstations HP Z book 17.

  Microsoft said that HP is responsible for the operation of win 7 in the first year for the operating systems pre-installed

  HP elite support doesn't know how to solve the problem with the USB ports on the two books of Z is not able to provide access to external hard drives or flash drives

  These two mobile workstations have problems of USB port with all the ports on each computer?

  These two mobile workstations have problems of windows 7 where the client has to learn how to use the registry to store external hard drives internal hard drives?

  What does do to be able to back up files on a disk external hard drive internal?

  Have to do to be able to use flash dirves with a 17 mobile workstation z book?

  This problem has been resolved.

  The book of Z 17 HP installed their software: HP Client Security.

  This software prevents the use of external hard drives and flash drives in its default settings.

  Each customer is on their own in discoverinv and the resolution of this problem.

  There is no warning.   He made no information on why a right click on a drive and checking the property do not work.

  The way in which this issue has been resolved was by a clean boot process in msconfig.

  When miscrosoft services were hidden items that remained were read.  Systematically, some were checked and unchecked, and the computer has rebooted to see if the problem was still in existence or if the problem has disappeared.

  Whenever the hard drive or flash drive has been verified.

  We were lucky that we checked to see if it was or not HP software at the beginning.  This problem was caused by the default client security HP who were to refuse all USB connections.

  This consumes a lot of time and was so frustrating.

  On the first book of HP Z 17 thin client HP security biometric authertication failed with a black screen.  The computer is about 15 days old.    All the dirvers for the HP notebook have been uploaded and then the software for biometric devices have been downloaded.  HP determined that it was a hardware failure of the biometric device, when drivers and software downloads together has not fixed the problem.  This computer had / has the same problem with not allowing communication with any external hard drive or flash drive.

  HP did wrong by not providing any information on the inside of this product the HP support assistant.

  Here's a consumer might encounter problems:

  The HP support assistant on Z book provides updates of drivers for windows, but the support phone number book mobile z is not listed.  There is a phone number, but it is a regular support, not z book mobile support or elite support.  Mobile Z book users are supposed to call the number fo elite press and the number is for a regular support on the wizard of book z mobile support.  Support assistant has cat support method and the HP chat support is not trained to book support z mobile.  There is a feature to contact the technical support and the transfer of data to the technician, and again, it goes to regular support who is not trained to support the mobile z book.  If you call the phone number provided some of the choices on the automated line includes desktop, laptop and office work.  If you choose Notepad you won't get z mobile workstation support.  If you choose work center you will get no support of z book mobile workstation.  Instead, you must have someone answer and then ask to be redirect to support elite.  On the first call, you never know that the support you are looking for is elite support until they give you this information on the next contact.

  After many hours spent barely pull on the problems of not being able to view files on an external hard drive or external dirve flash, I was able to change this HP software.  It now unfortunately produces a humming noise when parts of it are displayed.  This has not yet been set.

  It is the customer of HP security information:
  
  http://www.HP-ProtectTools.com/downloads/PDF/HP_ProtectTools__EnterpriseDeviceAccessManager_Whitepaper.PDF

  There was no information to reconfigure the software in the white paper.

  I was able to find a user guide.

  This guide was not and was not available through the HP support assistant:

  http://h10032.www1.HP.com/CTG/manual/c02292692.PDF

  Hope this helps all who are unable to view the files on their external hard drives and external flash drives.

  The thin client HP security prevents click right change of ownership and prevent changes, right-click in the security, etc..  Change of Director fails also as the client security administrator HP overides too.

  So end users must change the HP Thin Client Security so that it does not block access to files on external hard drives or flash drives.

• paid for app is not available

  I bought Photoshop CC annual access through creative cloud, but the app is not available. I can only download a demo. Support is not available, so I'm stuck with back option fresh with the Bank, but open to all ideas.

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• Hi team, Facebook Chat is not available

  Hi team,
  Facebook Chat is not available in beta version of Firefox, however it works very well in Internet Explore. I ask please discuss and let us know if this is related to Facebook or Mozilla, the chat option works fine on Internet Explore. As Mozilla is much better than IE, I ask you to consider this so that I can continue to use Mozilla. Here is a list of the questions that I found related to Facebook https://www.facebook.com/topic.php?uid=6494671374 & topic = 11594
  Thanks Mohsin.

  You should try to clear the cache-
  Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

  Also try to delete unwanted cookies-
  Tools > Options > privacy > Cookies: "show the Cookies".

  Have you tried running on issues to troubleshoot Firefox in Safe Mode to see what plugin/addon etc which may cause?

  Here's another thread with the same question with a little more explanation.

  http://support.Mozilla.com/en-us/questions/774309?s=Facebook+chat+not+working & As = s

• HP Pavilion dv6-1242tx: updated driver required but not available to HP support.

  I noticed that my keyboard returns incorrect symbols as I type. A case occurs when I hit shift-2 poster 'symbol' instead of @. My PC has a QWERTY keyboard, and I am currently using regional (UK) English, the input parameters and the format.

  Also, when I go into my control panel / devices and material, I see the error message that is associated with my PC:

  Status: Driver is not available

  Status: Driver error.

  I have checked with the help of HP but have found that the driver for my model number and the operating system is not available.

  Can then someone suggest a source for a driver or a workaround?

  I noticed the warnings in support of HP related software vendors claiming to be affiliated with HP, so I thought I would ask this forum before you search the web.

  Thank you for your consideration of my problem in advance.

  Hello

  If the @ symbol is SHIFT + 2 key, then you have a style WE keyboard (the ' is on shift + 2 on a UK layout).  For this to work properly, you must select the United States keyboard layout - you can change your keyboard layout, as described at the link below.

  Change of keyboard - Windows 8

  Kind regards

  DP - K

• When I click on the link while using help and Support in Windows XP, I get an error message saying "page is not available" also a filled red circle crossed out

  Original title: help and Support under XP

  The installation option "search" in Help and Support is OK, but if I try to open any underlined green/blue link I get the error message "page is not available" also a circle full red bar. This always happens in any response. Obviously something is damaged - but as you please and how to fix it.  John

  Hello

  ·         You have installed Windows XP Service Pack 3 on the computer?

  ·         You are able to browse normally in internet explore?

  This occurs if the Microsoft HTML Help control is blocked (probably by a Microsoft Update) by defining a "Kill bit" in the registry. To resolve the problem, upgrade to Service Pack 3 , which publishes an updated version of the hhctrl.ocx control.

  If this doesn't help, run the following command from start, run dialog box:

  Regsvr32.exe hhctrl.ocx

  Press ENTER

• Driver Bluetooth not available on the Dell Support suite

  Hello to everyone in the community,

  I have this Dell Inspiron 15R N5110 for the last year and I am generally satisfied with his performance. I got Windows 7 Ultimate edition provided by my dealer and it worked well all round. I joined Dell Community a few months ago and downloaded and installed DELL QUICKSET from Dell Support site as an update. Before installing Quickset suite Bluetooth to my laptop would work fine, but after installing quick adjustment, it has stopped working. Without doubt, I disturbed the sequence

  Recently, I installed a new copy of Windows 7 and follow the order appropriate for the installation of the driver. I couldn't find a driver Bluetooth of independent outside the BHS + WLAN driver on the dell support Web page. The laptop recognize the Bluetooth and Wireless LAN adapter but cannot start the two. I found the wireless LAN driver, but the driver now Bluetooth is not available on the official Dell support site. I tried online diagnostics and research on the Dell Support programs but could not find.

  Can someone please give me the link on Bluetooth driver in the Dell Support Web site?

  Concerning

  Junaid Shah

  Pakistan

  Hi Junaid Shah,

  Inspiron 15R N5110 goes hand in hand with a combo (Wi - Fi and Bluetooth) card and the drivers are not provided separately. You will need to download the driver of combo on the Dell site.

  The drivers are downloadable at the link below.

  http://Dell.to/QtFK85