Check if the TMS directory is accessible from codec

Hi all

I'm starting a new configuration of telepresence. I have problems with directories. Seems that codec are not even trying to search the TMS directory.

How can I check if the codec is configured to query the directory TMS?

In "Advanced-> directory server 1 Configuration" ID has the default value, type MSD and URL to http:///tms/public/external/phonebook/phonebookservice.asmx

When users press the directory key in remote control no shows, only my Contacts.

Thank you

Concerning

Thanks for the update - the question is usually a proxy or a firewall - your endpoints need to have direct access to port 80 on the box of TMS on the subnet, they are on.

Wayne
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