Check of fingerprints for HP Protecttools works not

Hi all

I recently installed Windows 7 and everything worked fine. I had a local administrator account and started playing with HP Protecttools. I registered fingerprints enabled pre-boot security (so he asked for the password and fingerprint before you start) and it worked fine.

To download a software from my University, however, I had to add a domain to my University account. So, I made a new account, changed the field and began to install the software that I needed.

Because I didn't want to use two accounts, I decided that I would use only the account with the domain name of my University. However, when I tried to record fingerprints for the purpose of this account, I noticed that I could record only fingerprints that were not recorded on the account on the other.

Therefore, I tried to delete the account of HP Protecttools, which did not work. In the BIOS, I have reset factory default security settings, so it would be redefined and all fingerprint TPM and it deleted the user who I had tried to remove.

So I tried to register for footprints to my checking account, but it did not work. There was the following error message: "the identification system fingerprint mode of strengthening security has not yet initialized. Contact your system administrator to initialize the fingerprinting system before performing this operation. ». After that, it gives another error message saying: "the system could not preform the requested operation." Among the areas of security could not process the request. ».

So, how can I fix? I want to just use prebootsecurity and save the fingerprints.

Already solved myself. I had to record fingerprints while the network against myself, or use VPN.

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