Cisco WLC 2504 - Access Points do not reach the controller

Hello world

We bougth a Cisco WLC 2504 with two AIR-AP2702I-UXK9 Access Points. The problem is that the AP do not join the WLC.
The output from 'show join ap stats' shows the following:

(Cisco Controller) > view join ap stats summary all the

Database Mac EthernetMac AP AP name IP address Status
00:35: 1a: B1:A9:60 00:f2:8 b: f4:1 has: 9 c AP00f2.8bf4.1a9c 192.168.10.23 joined not
00:35: 1a: C9:99:B0 00:f2:8 b: 77:b7:fc AP00f2.8b77.b7fc not joined 192.168.10.24

(Cisco Controller) > show join ap 00:35:1 detailed stats to: b1:a9:60

Synchronization phase statistics
-For the synchronization request has received... Does not apply
-For the synchronization completed... Does not apply

Discovery phase statistics
-Applications received discovered... 114
-Answers success of discovery... 114
-Discovery failure processing... 0
-Purpose of the last unsuccessful attempt of discovery... Does not apply
-Attempt to finally successful discovery time... 20:15:40.106 16 June
-Discovery attempt ultimately unsuccessful time... Does not apply

Join the live statistics
-Join applications received... 57
-Join sent successful responses... 57
-Processing of the join request without success... 0
-Purpose of the last unsuccessful attempt to join... Does not apply
-Attempt to join finally managed time... 20:15:50.414 16 June
-Join finally failed time... Does not apply

Configuration phase statistics

-Configuration requests... 114
-Answers configuration successful... 0
-Processing configuration failed... 57
-Purpose of the last unsuccessful attempt to Setup... Invalid license in the application configuration
-Attempt to finally successful configuration time... Does not apply
-Time finally failed configuration attempt... 20:15:50.810 16 June

Last the decryption of the AP details failure messages
-Last message decryption failure reason... Does not apply

Details of recent disconnection AP
-Last AP connection failure reason... Does not apply
-Last reason for disconnection AP... Unknown failure reason

Latest summary join error
-Type of error that occurred in the last... Application of configuration rejected LWAPP
-Reason for the error that took place the last... Invalid license in the application configuration
-Time which occurred the last error to join... 20:15:50.810 16 June

Details of sign-out AP
-Last AP connection failure reason... Does not apply
Ethernet Mac: c 00:f2:8 b: f4:1 has: 9 Ip address: 192.168.10.23

Would be grateful for the help.

Best regards
Marc

Hi Marc,

Make sure first that your controller has software code 8.0.x or above, if first better it. Here's the code recommended by TAC

http://www.Cisco.com/c/en/us/support/docs/wireless/wireless-LAN-Controller-software/200046-TAC-recommended-AireOS.html

Then, try the UX above deployment guide to begin. Under Advanced tab WLAN, you need to enable "of the first universal ap' in order to use this app provisioning & connect to the AP.

If you have more than 1 AP, then you must start 1AP using this application. Other access points that you can feed them upward, while AP original is also powered, so they'll use protocal called NDP & start them automatically

Let us know how it goes

HTH

Rasika

Pls note all useful responses *.

Tags: Cisco Wireless

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