BlackBerry Smartphones Blackberry Desktop Software does not install

Similar Questions

• BlackBerry Z10 BlackBerry Desktop Software does not support the BlackBerry 10 operating system

  I am wanting to sync the Z10 with my Mac andhave times link BB and BB Desktop Software but the message it gives me is:

  This BlackBerry device running the BlackBerry 10 operating system.  BlackBerry Desktop Software does not support the BlackBerry 10 operating system. Visit www.blackberry.com/support to learn more about how to synchronize your multimedia files, backup and restore data from the camera and more, with your device.

  All software are up to date on Mac and BBZ10

  What should I do?

  You have the two desktop software and link configurΘ for dΘmarrer when a device is connected to your Mac. You must go into the Desktop software settings (I don't remember exactly what to do, but there should be some settings at the top right) and set it to not open when a device is connected. Once you have it set to not open when your phone is connected, make sure that the link is set to open. That should solve your problem.

  Let us know if that helps you.

• BlackBerry Smartphones BlackBerry desktop software does not communicate with my camera

  My BlackBerry Desktop Software interrupts suddenly to communicate
  with my BlackBerry 9800 device. I start to receive a massage:

  "BlackBerry Desktop Software can communicate with the.
  connected device.

  The BB9800 is not restart, a fully charged battery and I
  the latest version of the Desktop software, but "retry" option does not help.
  I reinstalled the desktop software, but it does not help as well.

  I can see the unit records both media-card and can operate with
  them, but can not use other options of the
  BlackBerry Desktop Software. Please, help me.

  USandler

  Solved. Updated balackBerry device software solves the problem.

• Smartphones blackBerry desktop software does not 'connection '.

  Hi all

  I just got a storm and the first 2 days the software worked very well, even if a bit slow. 2 days ago, he has ceased to work where once you link the blackberry desktop software turns white'ish (you can still see the icons for the media, etc.), it stays like that and don't let you do anything. The blackberry has the computer / blackberry on the screen and the computer says his Secretary, but the desktop computer will not let you.

  I'm on Vista 32 with SP1

  Desktop software version 4.7

  tried uninstalling and reinstalling with no effect. All the other things?

  Thank you

  DM

  Resolved:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02141&sliceId=SAL_Pub...

• PlayBook of Smartphones blackBerry Desktop Software does not recognize. not recognized as peripheral mass storage

  Work Machine - Windows XP question: I installed, removed, close and re-installed the latest version of the Software Desktop 6.0.2 B45, but failed to get the Office to recognize my Playbook.  As the system does not recognize the computer as a mass storage device either

  Home Machine Windows XP problem: I did as above and now not only the softare does not recognize the Playbook but it charges 6.0.2 B45 whenever it is connected.  The computer recognizes the Playbook as a mass Storage device, but 570 MB 100% full (it is a machine of 64 G)

  Ideas for one or both?

  Sorry, I was in the wrong community section

• BlackBerry Smartphones Upgrade causes the connection Bluetooth to the desktop software does not work

  I'm a business traveler road warrior who lives and dies by my BlackBerry synced with my laptop.  I just spent most of November on the road and worked hard the BB and laptop.  The two worked perfectly.  I was able to sync the BB to the laptop with Bluetooth or USB cable and not problems.  Since I was AT & T, I could use the BB as a modem for laptop and get 3G service everywhere wherever I was going.  Life was good back in the day... November 2010.

  Then... I get some downtime and decide to meet the guests of the BlackBerry software desktop that there are updates available for the desktop software and software of the device of 9000 "BOLD".  I decided that since I have no immediate need and criticism so I can update.  So I update.

  I updated the software to version 5. something to 6.0.0.43 version.  Once the software has been updated, I get a prompt to upgrade the 9000 to a new version of software for device.  So I move from 4.6.something to 5.0.0.82 2.

  I do a couple of synchronization with the USB cable and I feel good.  Then I try to sync using bluetooth.  No joy.  Unable to get the desktop software to see the Blackberry.  The 9000 "BOLD" connects to Windows 7 OK and I can even use the laptop as a speaker.

  So I go through the "Add bluetooth device" menu and office procedures.  During the search of a device discoverable bluetooth, the 9000 "BOLD" is so I clicked and respond OK.  Then I went back to the Bluetooth Configuration screen where nothing appears.  I can't add the 9000 "BOLD" for Desktop software.  Something is not.

  Nothing is more exasperating to have everything to work perfectly, apply the updates recommended by the provider of the software, and then have things get broken and stop working.  Before after the Desktop software prompts to upgrade, I worked flawlessly.  After you apply the upgrade of Desktop software and device software upgrade, I can not connect with Bluetooth.

  I searched on the Internet until I no longer have to read in order to find a solution but can't seem to find a solution.  Maybe I'm just angry with RIM and these horrible upgrades that utility that I really liked.

  Let me answer a few questions before someone decides to help him.

  Is your BlackBerry detectable, so she can be found and associated with?  Yes, I updated the device discoverable.

  You can pair your BlackBerry with Windows 7 64 bit?  Yes.  No problem.  I can use the laptop running Windows 7 64 bit as a speaker with the BB.

  Could you have made other changes that may have caused the problem?  Nope.  I did not follow the guidelines of RIM in updgrading Desktop software and device software.  I suppose that, in this case, I followed the destruction of the RIM.

  You do backup your BlackBerry 9000 "BOLD" before upgrading the device software?  Yes.  I'm not stupid and don't trust any upgrade for the exact reasons, I'm writing on this forum.

  You have a Windows 7 restore set where you can go back to a point in time before you upgraded the Software Desktop 5 point. something to 6.0.0.43?  Yes.  I have a restore point.

  Do you have confidence that you can do both a restore of Windows 7 to get something back to 5. AND then to restore the device to 4.6.something?  Man, that thought makes me sick at heart.  I trust both RIM and MSFT to do their work and we know that RIM was screwed up, or I wouldn't be here today.

  Can anyone help with obtaining of BlackBerry Desktop Software 6.0.0.43 (updated 5.something) version to see and the pair with a BlackBerry 9000 "BOLD" which had 6.0.0.43 improve software 4.6.something to 5.0.0.82 device 2?

  It is confirmed.  5.0.0.82 2 is total c * p.  Who knows what complete insanity due to RIM out a such terrible and wounded many customers update.

  I was able to downgrade from 5.0.0.82 2 to 4.6.0.304.  Compatible bluetooth and connected seemlesly, even if the connection has been very sloew the order of minutes of time to the Desktop Manager.

  Here are the instructions to downgrade.

  1 remove the newer operating system of your PC by going to control panel > Add/Remove programs.

  2. next, download and install the earlier version of the operating system. BlackBerry operating system downloads

  Find here the operating systems:

  http://BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads

  3. install the older operating system to the computer by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  (I had to look for vendor.xml as I have Windows 7, but when I found and deleted things work as described).

  5. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  These instructions worked like a charm.  Connected to Desktop Manager and did a sync as soon as the 9000 "BOLD" restarted.  Apparently, the problem was my stupidly following the recommendation to upgrade the operating system to 5.0.0.82 2.

  ****************************************************************************************************

  I found these other topics in this forum.  A couple of them express my feelings.

  1. "BOLD" upgrade to the new OS 5.0 ATT, worked for six hours and now quite dead

  2 BOLD 9000 update

  3 bold 9000 problem after upgrade to 5.0

  4 KB24307
  It is a question has already been given that is reviewed by our development team. No resolution time is currently available.

  5. problem with 5.0.0.82 2

  Good comments in this thread!

  6. upgrade to 5.0.0.82 2 now no visual voicemail (ATT)
  Just another thing about the 5.0.0.82 2 upgrade... IT SUCKS DO NOT! The SMS is now garbage as it collects all text messages and combines a conversation and you cannot choose to delete or restart without deleting the text entering of this person and everything behind it. Until the Bugs are worked out stay away 5.0 versions (anything ending in par.822 and earlier) just my 2 cents worth

  7. problems with the new OS 2 and put 5.0.0.82 at level of the desktop software?

  Good comments in this thread!
  8 losing sound on 9000 "BOLD" after downloading the OS 5.0
  I suggest that you go to 4.6 this latest OS 5.0.0.82 2 is broken.  RIM has published a BONE broken to the unsuspecting public.

• Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

  I put these questions I have on You Tube.

  http://www.YouTube.com/watch?v=lcSwbk7sxFE

  or you can search youtube for.

  Sprint Blackberry Bold 9650 Desktop Manager questions

  The software does not recognize my phone at all - ever - new install on 13/07/2001

  It's my first installation of the Software Desktop manager (no previous version where installed)

  I changed the power setting on my laptop USB ports

  Phone is version 6.0 bundle 2647

  Version of Desktop Manager is 6.1.0.35

  Thanks for your help-

  KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
  The answer
  Some USB cables are provided for only working load. These cables have no pins for data transfer.

  Implement a USB cable with pins for the transfer of data.

• BlackBerry Smartphones BlackBerry Desktop Software could not validate your update to the BlackBerry device...

  Hello. I had my blackberry for a little over a year. It's a Bold 9650. After I have updated to OS 6, everything was going fine except for the fact that I have lost password Mole and Brick Breaker. Small problems, I know. But when the day consists of a lot of waiting around, believe me, these two helps. in any case, I looked on various forum how to recover them and more expected to open the Fund Manager and go to the list of applications and simply check out these two games and to update. I did that, but when I went to update, I had to wait a while because he loaded [yes I use a mac], and then this message pop up would be "BlackBerry Desktop Software doesn't have to validate your device BlackBerry - abandonment update install due to failure of the validation.» Some packages contained unsatisfactory dependencies. "So now I can't update my phone at all with anything. What can I do to solve this problem without doing a full cleaning [which I don't know how do either, I see a lot of people talking about it]? I just want to be able to update my phone.

  Hey acabungc,

  Welcome to the community of BlackBerry Support Forums.

  This error is caused by a third-party application on the BlackBerry. This application will need to be removed and then you can re-installed games.

  To find out which application is causing the problem go to/Library/Application Support / BlackBerryDesktop / Logs and open the daily log on the Mac.

  And you will find a line in the newspaper that said: abandonment of the install because of unmet dependencies for packages: ((Application name))

  That lists the name of the application.  Then you can remove this application from BlackBerry.  Let me know if you have any other questions.

• The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

  Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

  Any ideas.

  Thank you

  Peter

  Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

  There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) delete your package to update device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM desktop software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install the software on your PC Desktop

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
  • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Scanning for ScanJet G3110 software does not install

  I downloaded the latest version of the software recommended directly from the HP support site.  Operating system is Win7 64 bit. The Setup program ends in a few moments with no error message, but I don't have desktop shortcut icons. The installation program creates the folder: "C:\Program Files (x 86) \HP\" with two subfolders: 'Temp' and 'Digital Imaging '. Digital imaging files inside I can't find many application files and it is not the application of \bin\hpqkygrp.exe.

  On a pc with windows VISTA and default CD Installer evertything works very well.

  I noticed a lot of missing files from installation, as a common folder. The pc's in a network domain and I launched the configuration in the user domain and domain administrator.

  I tried several times in different days/months/updates to day... Please help.

  Just because the HP scanning software does not work I can not restore my entire system, I can't accept this as a solution.

  I tried System File Checker (0 problems) and to boot, the problem "remains the same" (see Led Zeppelin).

  I finally found a solution, I installed NAPS2, available at sourceforge.net/projects/naps2/ free scanning software.

  Best regards.

• HP M1212NF software does not install or be detected if USB

  My laserjet M1212nf is not found when connected by USB. From the installation disc, it stops at "waiting for you connect the device. However, the printer will print, but it does not install the printing software. I need the software for the printer I need to scan in PDF format.

  I downloaded the drivers, changed the usb cord, so that everything is connected, repaired by the installation CD and rebooted my computer.

  Thanks - Rob

  This thread has been locked, for more information on HPPIW, please refer to the following support document:

  http://support.HP.com/us-en/document/c02681060

  HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

  To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).

• SD card reader not working not software does not install

  HP Pavilion G6/1084ss, product no LR011EA #ABE.

  Windows 7 64 bit

  No mistake, try to load the new drivers but does not install.

  Changed the Windows 7 operating system in Spanish to Windows 7 in English.

  SD card reader will not recognize a card when incerted.

  Have you tested the SD card on another PC?

  In the dialog box computer browser My window react OS at all when you put in an SD card?

  Have you tried theprevious versions of the Realtek card reader driver Installer?

  Have you tried reinstalling the driver for the use of the Recovery Manager?

  You can do this with the set of recovery disks or USB recovery media.

  The following image shows the applications, but the drivers are also present in the same dialog.

  

• Smartphones from blackBerry Desktop Manager does not recognize that the "BOLD" is connected

  I loaded the Software Desktop including Desktop Manager v4.7.  When I connect my "BOLD" via the USB port of my PC, the PC recognizes the new hardware and identifies it as a Blackberry Smartphone.  But when I launch Desktop Manager, it does not recognize the "BOLD", and at the bottom left of the window shows "Connected Device (PIN): No."

  Can someone help, please?

  Thank you, but the problem was solved when I used a different USB port on my PC.

• Applications for Smartphones blackBerry desktop sw does not recognize do not

  This is a new BB - 8310 Curve 9360 upgrade

  Hello and welcome to the community!

  Download and install on your PC, the package of BB OS that you want to work:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  If you select the specific operating system that is already running on your BB Desktop software will expand what it offers to you in Applications. If you select another operating system package, then he will offer to change your operating system installed BB to what you have installed on your PC.

  If you choose a bundle of BONES which come else that initially manufactured for carrier of your BB, don't forget to remove, PC, at least one (and possibly two) copy of the SELLER. XML, the package will not work with your BB if you do not delete this file (s).

  Good luck!

• Curve of Smartphones from blackBerry Desktop Software recognises not

  Need help please, can't find any other support BB contact.

  Downloaded BB Desktop Software on the laptop (Vista) and get screen saying device to connect. What connection BB Curve 9360 with USB cable, nothing happens in Charge only mode (as recommended by the help of BB). I have mass media ticked (as found on your forum).

  When you use the USB Mode, it opens the file manager with only access to some pictures of BB. When you try to media Mode it open Windows Media Player and messed up my photos on BB.

  Please let me know how to get the mobile BB Desktop Software to recognize my device BB Curve, so that I can get it backed up. Thank you very much.

  Option 1. Preform a traction battery on the BlackBerry.

  Option 2. recharge the bb desktop software.

  If the void these useful, your device may not be compatible with bb desktop software.