CLJ CM1312 nfi: Scan function lost after upgrade to 10 W

After upgrading to W10 my printer seem to have lost the option to scan. I looked on this forum but have not found an answer to solve the problem. I use the printer on a local network with different laptops. Other laptops are still on W8.1 and have no problem. Any suggestion to solve this problem?

Hello

Just to rply to my own message problem solved!

Go to the microsoft store and install the app: Capture and scanning HP.

Tags: HP Printers

Similar Questions

  • All-in-one Officejet 5610: function Scan lost after upgrade to Yosemite

    Lost the ability to analyze after upgrade, print, and copy works. Have already done everything suggested by Double-U-di in the Mac OS 10.10 post Yosemite and HP Printer Support posted on 30/10/2014: checking for updates Apple, printer removed from the queue, add printer back, reset the printing system, removed the HP software, repair disk permissions * manually installed HP printer drivers v3.0 and added to the queue printer. No change, printing & copying ok, but the scanner does not.

    During approval of the repair disk found a number of problems related to printing and presumably repaired, had more to do with the ' should be 80, group is zero ", but others as well.

    Anyone know what I can do, short of buying a new printer? I realize, it's a dinosaur - always attached via the USB port, but she worked just beautifully before the upgrade.

    Hello @DrBucky,

    Welcome to the Forums of HP Support!

    I understand that you are not able to scan from your HP Officejet 5610 all-in-One Printer to your computer Mac OS X 10.10. I would like to help you to solve this problem today. Thank you for all the troubleshooting steps you tried before reaching out for support. You have completed almost all of the recommended steps. However, the order in which the steps have been completed can cause some problems. Therefore, I will be having repeat you some of these measures to ensure that the appropriate driver is being used.

    Step 1: Reset the printing system and uninstalling the driver:

    It is crucial for the repairs we have a clean slate to work with. Therefore, I'll take you reset the printing system and Uninstall the drivers for your HP Officejet. Please click here for instructions on how to perform the reset and uninstall. Once the site opens, select the drop-down list for 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9'. Then, please follow the steps in the method 1 and method 2.

    Once steps have been taken, please proceed to the next step.

    Step 2: Check and repair your Mac disk permissions:

    It is very important to perform the audit before the repair. By running the check first, questions are found. Once all questions are found the repair process will correct these problems. By repairing just without checking first, questions may be missed.

    1. Open Macintosh HD and go to Applications
    2. Go to the Utilities folder
    3. Open disk utility
    4. Select the hard disk volume, you use (usually on the left)
    5. Select verify disk permissions
    6. Once this process is complete, select repair disk permissions

    Step 3: Manually install the driver Package:

    Please click here to manually download the package from Apple to HP v3.0 printer driversupdate. Once the site opens click on the download button at the top. Follow the instructions on the screen to install the driver package.

    Step 4: Check the Apple updates:

    1. Go to the Apple
    2. Select System Preferences
    3. Select software update
    4. Click update now
    5. Install your available updates
    6. Computer restart

    Step 5: Add the device:

    1. click on the menu of Apple , then Preferences System.

    2. click on Print & Scan and then check if the name of your printer appears in the printer list.

    3. click on the name of your printer, click the sign minus (), then remove the printer.

    4. click on the plus sign (), click Add a printer or a Scanner, click the name of your printer.

    5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Ensure that the Officejet driver is selected.

    6. click Add to add the printer to the list.

    -Source

    Once your printer is properly added to, please try to scan the image. For instructions on the three supported methods of scanning without HP software please click here. The support document indicates that it is for Mac OS X 10.8 but the steps are the same for Mac OS X 10.10.

    Please let me know if a retry of the procedure described in this new order solves your problem of scan. Good luck!

  • Audio lost after upgrade to Vista on a Satellite Pro A120 PSAC1E

    Hello

    I just upgraded to vista and I lost my audio. I tried all the latest orders, still no luck. The pc says the driver is installed and the device works correctly, but I can't hear anything. Volume is 100% also.

    Any ideas?

    Well, first of all how someone should provide advice, if you n t write anything on the name cell phone you! ???
    Then please provide more details on your laptop!

    I noticed the same problem on the satellite U200. After upgrading from XP to Vista there is no sound, but the audio driver has been correctly installed and audio chipset has also been recognized correctly.

    After a long investigation, I found a solution here in the forum.
    First, it was important to increase the volume to the maximum with XP installed. Together sound controls must also be set to max.
    Be sure to use the RIGHT driver sound after the new installation of Vista.
    Not all drivers are working!

  • lost after upgrade to El capitan photos

    Help

    I lost priceless pictures of a loved one lost after updating my old OS to El Capitan.

    I now try to revive photos, hold the option key and select another photo library to see if this will bring my photos.

    I was using an old OS and when my iphone 5s was stollen over the weekend, I bought an iphone 6 when I plugged the new phone to put all of my previous settings and data on it said I have to upgrade my operating system to synchronize this phone.

    I hesitate to update the system, but did it anyway.

    then, when she opened the only pictures that remained on the computer are those that have been taken with my iphone or photos that come from the internet or social networks.

    I lost all my albums of photos taken with a canon ios device.

    These photos are not in time machine.

    How can the computer just delete the photos on its own... How does he choose what to keep and what to delete.

    Please help... I refuse to give up and accept that the computer can simply delete photos and videos.

    Take a look in your images folder and see if there is an iPhoto library.

    What OS did you spend.

  • Data lost after upgrade to Windows 10

    From Windows 7 to Windows 8, the address book and all the information has been lost. He did not return with Windows 10. A professional computer man could not find.  Help, please.

    Hello

     
    Please contact Microsoft Community.
     
    Please confirm this information to help you better:
     
    1. the application or the e-mail client you use. ?

    2. are you able to access the contacts folder by using the web browser. ?

    3. Apart from the missing contacts, it is able to send and receive emails after upgrade to Windows 10?

    Get back to us with the required information, we will be happy to help you.
     
     
    Kind regards
    Anusha
  • Lost after upgrade ios10 notes

    How is it possible to recover all the local notes that disappeared after upgrade to iOS 10?

    (On the iPhone 6)

    Thanks for help :-)

    Marco!

    If you have backed up your data, as Apple recommends the update to iOS 10 - official Apple Support, you can restore your iPhone, iPad or iPod touch backup - Apple Support

  • Twonky Server don't scan actions media after upgrade to 4.1.204.33661

    After upgrading to the latest firmware (4.1.204.33661) the Twonkymedia server seems like it is in normal operation. However, no media file appear in its database.

    I disabled and enabled the server media in the management console, but that did not help. Also the server Twonk reset did nothing.

    I'm doing something wrong?

    Hope someone can help me.

    Sincerely,

    Frank

    Hello, Alexander.

    Please navigate to, nasip:50599 (where 'nasip' is the current IP address of your NAS) (note that if 50599 does not return the interface user Web Twonky, substitute 9000), go to 'Sharing' and 'Add a new folder' to select your media actions.

  • Printing 15 files lost after upgrade to Windows

    Recently, I helped my mother with the upgrade of its Windows Vista computer to Windows 7 Ultimate.

    I chose the option 'custom' improvement All were found in the "Windows.Old" file on the C: drive, but it is unable to locate his printing 15 files.

    She managed to locate "Thumbs" or "Vignettes", but we are unable to open them in the print shop.

    Could someone please help locate files printing 15 of my mother?

    The following article, default print shop projects are saved in the Documents:

    http://forums.encoreusa.com/TM.asp?m=40501

    If you upgraded as you noted, then print shop project files must be in the start menu > Documents

    If you still do not see them then go to the section C:\Windows.old\Users\OLD_ACCOUNTFOLDER\Documents

    http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

  • OfficeJet 6500 Wireless: Lost after upgrade Windows 10 Scan function

    During the upgrade to Windows 7 to 10, I received a message that the printer drivers may not be installed correctly.  I uninstalled and reinstalled the full features of HP software for my wireless Officejet 6500 several times.  No apparent problem until I tried to scan a document.  I get the following error message "cannot scan because another program or computer uses the network of imaging device.  Try again later. "Error information 8, ((0, 18, - 2147467259)) thinking Windows FAX and Scan can be the other program, I disabled it. no change.  HP Print and Scan doctor gives me the same message, "the scan cannot because another program or computer using the networked imaging device.  Try again later. »

    All the features worked before the upgrade to Windows 7 to 10.  There is no other computer the device.  The printer will scan using Windows FAX and Scan, but the HP scanning features are much better in my case.

    Do not remove anything else then the folders I mentioned.

  • OfficeJet Pro 8500 a909g: lost after upgrade windows 10 Scan function

    I saw many older posts on this topic (device connected to another program or device) and have waited and waited to see if finally HP allocate updates to allow the HP Solution Center work again for analysis, rather than having to use the very limited windows scan app.   It seems that all the solutions proposed to uninstall and then reinstall all gave a lot of aggravation and never fixed the problems.  I still have the problem and all drivers are updated... was better resolution ever deployed by HP or should I just keep using the pathetic Windows App that does not offer half of the facilities we had using the solution center to analyze?

    Hello

    Thanks for the reply.  I already have the latest version of the complete software and drivers are completely up to date.

    Error Center solution that message continues to say impossible to analyze because another program or device uses the networked HP imaging device.

    Having said that I have download the analysis option you suggested and it is a job much better around the other Scan MS application I've had.  At least I can crop document and add pages to scan by the looks of things flat.

    Thanks for your help.  Although I still really wish that HP could just fix the solution Center works again for scanning.

    See you soon

  • HP Envy 5530: After update the software hp, scan function lost 5530

    My HP 5530 all-in-one worked perfectly.  I have 10 Windows on my computer.

    After an automatic update of the software of HP printer, the icon to access the functions went on the desktop.  Currently, there is no way to access the functions of scanning.

    Printing again.

    The printer says diagnostic scanner is fine.  I can use some third-party products to get scanner, but they are not nearly as good as what I had before the update.  How to cancel it!

    Hello

    Thanks for the comments.

    Try this:

    Left click on start > applications > file HP > HP Envy 5660 > "More" > open file location > right click Copy > paste on the desktop

    It will begin as an Assistant to many HP printer and you can go to scan for your scanning needs.

    Hope that helps,

    Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

  • Photo Gallery functions lost after system reload

    I am running Vista Home Basic and had to recharge the system due to virus problem. After charging, some functions of Windows Photo Gallery went specifically to adjust exposure to the problems of shadows and highlight. I loaded all the updates that are available for Vusta basic home edition.

    Hi ChuckerUC,

    ·         Did you do changes on the computer before the show?

    Follow the suggestions below for a possible solution:

    Method 1: Try the SFC (System File Checker) scan on the computer.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

     

    Method 2: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

    The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

     

    Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

    Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.

    Let us know if that helps.

  • How to recover messages lost after upgrade to El Capitan

    After the upgrade to El Capitan! 0.11.3 much mail in Apple Mail has been lost. How can it be recovered?

    Your Time Machine backup. Mail (Yosemite): restoration of the mailboxes and their content in

  • Lost after upgrade to Windows 7 HARD drive protection

    Hello

    After the upgrade to Windows 7 from Vista, I lost HDD protection and integrity monitor.
    Any help would be appreciated.

    Hello

    Visit the Toshiba download page and download these two tools for Vista and install it on your laptop Win7 preinstalled.

    I did the same thing on my Satellite A500 and everything works fine.

  • Equipped with a sound card has lost after upgrading graphics card

    Hello

    I lost my sound system after updating my video card, a Sapphire HD 5450 1 GB DDR3.

    I already tried to get in my BIOS, but I need to enter a password and I don't know the password?

    Also, I upgraded my BIOS before moving my graphics card. The latest BIOS for an HP dc7700 SmallFormFactor.

    Please help me, I can't play without audio... There is no fun to play games without sound...

    Hello:

    It is a problem common when you add a video card to your trusty old dc series business offices that were not intended to this new technology as HDMI.

    Not only don't the PC think you added a video card, but he also thinks that you have added a sound card since there is a HDMI audio chip on your video card Platinum.

    If the PC BIOS disabled onboard video and integrated audio system.

    This is why you have no sound.

    So, now you know why it's happened, let's go in and solve the problem in a jiffy.

    Restart your PC and press the F10 key to the HP welcome screen to enter the BIOS.

    Go to the Advanced menu and find the onboard audio setting (appeared as if by magic, now that you've added the video card).

    It will be set to Disabled. Change the setting to "Enabled". Save the setting it by hitting the F10 key and resave the settings when you exit.

    Reset and you will have your on-board audio back.

    To clear the BIOS password, shut down the PC, unplug and remove the Green password on the motherboard jumper.

    Restart the PC without the flying connection and the P/W should be cleared.

    Then shut down the computer, unplug it and replace the Green jumper on the pins that you deleted since and he put it back together.

Maybe you are looking for

  • IPhone 64 GB 6s shows only 12 GB total capacity

    I just got a new iPhone 64 GB 6 s last week. However, when I look at the about section in settings, it says that the total capacity is only 12 GB. I checked the product description to ensure it is listed as 64 GB and checked the model number that evo

  • A10 S103: memory upgrade

    I have a Toshiba Satellite A10 S103 with 256 MB of ram and im currently going to be upgraded with more memory, I have 3 options to choose from, but don't know which one my computer supports, which is the best for my laptop? 1 Kingston 256 MB DDR PC21

  • Satellite P100: Multiprocessor is disabled in the BIOS v4.20

    Hello I have just updated the bios to 4.20, after reboot, I went to the bios settings and saw that the multiprocessor (the option for the use of 2 CPUs) is disabled. After I enabled it, the computer is very slow, and I had problems with starting the

  • Satellite L300D-11V - DVD player does not work

    Hello I am a Satellite L300D-11V and the driver on the CD does not work. I think is not the right driver and an update of Windows could have messed up.Anyone know where I can download the correct driver for the DVD player for Vista? Or solve this pro

  • Pavillion dv 9074cl: drivers missing for coprocessor and Base system device

    I have a Pavillion dv 9024 cell cl. OEM OS is Windows XP. I improved by doing a clean install of Windows 7 (64-bit). Miss me now drivers for 1. System of base and 2 device. Coprocessor. Are they necessary? If so, how can I find and install the driver