Cloud creation Adobe has stopped working

guys I need help.

my CC adobe does not work, and whenever I start my computer it always shows "Adobe Creative Cloud has stopped working" is very boring

Here are the details of the problem

Signature of the problem:

Problem event name: BEX

Application name: creative Cloud.exe

Application version: 3.4.3.189

Application timestamp: 56702a 75

Fault Module name: StackHash_0a9e

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception offset: 00000000

Exception code: c0000005

Exception data: 00000008

OS version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional information 1: 0a9e

More information 2: 0a9e372d3b4ad19135b953a78882e789

Additional information 3: 0a9e

Additional information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

If the online privacy statement is not available, please read our offline privacy statement:

C:\Windows\system32\en-US\erofflps.txt

__________________________________________________________________________________________ ________________________

I tried already running as creative cloud uninstaller, but it always come with "uninstallation is completed with errors"...

also, I don't find the OOBE file.


guys do you have an idea how to solve this problem?

I think you must contact Adobe personnel to help

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

Don't forget to stay signed with your Adobe ID before accessing the link below

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

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