Compaq Presario CQ61-420US no start/black screen

Hi all.

I have a compaq presario CQ61-420US having similar problems below, except I have a black screen, fan flashing lights turns is the same (num lock and cap lock) but they Flash continuously every second or 2.  I tried the hard reset with the fix of ram, connect an external monitor, change the battery and the power adapter, nothing helps. I also used the air compressed on the vents, just in case was riddled with dust because it overheats and can cause problems, but nothing.

Any other suggestions?

An option I can think of is to buy a new motherboard, but I'm going to try something else before that.

AlexisGonzalezC,

You can try the above solution the other person sugguested.

Sorry, but it is very difficult to help without a touch your computer and troubleshoot it if there is a hardware problem.

I predict that GPU your computer has a pseudo brazing or cold joint problem.

Good luck.

Tags: Notebooks

Similar Questions

  • CQ61-312SA: Presario CQ61 does not boot, black screen.

    In setting in motion:

    • LEDs LED power supply front and button cases NIP
    • Wireless LED lights
    • Above the touchpad LED lights continuously
    • LEDS near caps lock and above paved digital flash streaming
    • No sign of drive activity, no fan noise, the screen remains black.

    Looks like it is not booting in the BIOS.

    However, I tried:

    • Remove the battery, button to power down etc.
    • Remove each RAM module and Exchange.
    • Remove the HARD drive

    NB symptoms are the same when the power supply plugged in or not.

    I believe that the flashing LEDs are important but I the only references I can find are telling me to contact the HP Support.

    Can anyone tell if this is likely to be a failure of a repairable component.

    I was hoping to identify the component that prevents the laptop to even start the BIOS but I guess I'll have to just it's bin.

  • Compaq Presario CQ61-406SA not start.

    Hello

    Was given this computer by a friend to try to find out what is wrong with it. It does not start and the Caps Lock/Num Lock LEDS give a flash code that seems to indicate a CPU problem. Have reinstalled the RAM, wireless card and the hdd - even. Have tried to start without anything plugged - even. Tried the hard reset - same. And we tried the reset of the BIOS (windows + B) - still the same.

    As it is out of warranty (expired on August 27, 2011) I was wondering what could be done. What would be the best package of care to buy... If the owner is willing, of course.

    Thank you

    John

    Hello

    Have been in contact with support by phone earlier today and the price quoted for repair is excessive (€253 / $331) in the age of the computer, so the owner will get a new one instead. Thanks for the reply anyway

    John

  • Compaq presario cq61: PROBLEM STARTING WITH PRESARIO CQ61... CAPS AND NUM LOCK FLASHES every 4 seconds!

    Hello! I have a problem with the starter. When I try to boot my laptop, my screen is black and Maj CapsLock and numlock just Flash every 4 seconds. Then I go to your page to download the BIOS. Well, when I dl and install Recovery BIOS for Compaq Presario CQ61-420EM get some InsydeFlash application, what is it for? I saw in the video that you get HP system BIOS update utility tool and that is the problem for me, I don't understand this application, instead, I get this "InsydeFlash" I don't know what is! HELP PLEASE!

    Hi @patrik13,

    Thank you for the update and confirmation.

    You would be kind enough to mark the post that solved your problem as accepted solution to help others who may have the same experience as you.

    Thanks in advance.

    Good luck with the repairs.

  • Part of my screen is become white (Compaq presario CQ61)

    It happened all of a sudden, that a large part of my Compaq presario CQ61 laptop screen has become white. It looks like the image as an attachment. Can someone help me solve this problem. Thank you in advance.

    This is how my screen looks like

    Well, it can be difficult to tell exactly how damage happens on the screen.  But there is no need to be something as obvious as a fall. Sometimes, it will put pressure on the screen - stacking heavy objects on top of the laptop or by closing the form while there is a pen on the keyboard are things that can damage the screen. The problem might not appear immediately - it can take some time for the liquid flow through small cracks in the inner layer of the screen.

  • Compaq Presario CQ61: HP system off

    Hello! I have a Compaq Presario CQ61, did not open for awhile. When I started it, I get a black screen and a blue square saying "Enter password or power on password administrator". After failing 3 times, another blue square has popped up with the message 'system off [67151386] '. What can I do to start the laptop?

    Thank you in advance!

    @Tetraxx

    Enter 78839908

    REO

  • Compaq presario cq61 Fez at startup

    Hi there my compaq presario cq61 freezes whenever I start it. I pass the boot compaq logo then I get a black screen frozen with a white blinking underscore in the top left corner and the wifi button is constantly lit orange. I can press the esc key when Startup logo is in place and a lot of options appears, but I don't know what to do. Thanks in advance. Greig.

    Hello

    If you do not, use another PC to create a Windows 7 recovery CD.  Download the ISO from the link below.

    Windows 7 32 bit

    You must use an app like ImgBurn to burn the ISO to a CD - a guide on the use of ImgBurn to write an ISO on a disc is here.

    Start your laptop from the rescue CD, you have created, select repair your computer and choose the command line.  When this charge, enter the following commands and press on enter after everyone – including spaces as shown.

    Bootrec.exe

    bcdedit/export C:\BCD_Backup

    c:

    Boot CD

    BCD attrib s h - r

    Ren c:\boot\bcd BCD.old

    Bootrec /RebuildBcd

    Bootrec /fixmbr

    Bootrec /fixboot

    Remove the rescue CD and try to restart now.

    Kind regards

    DP - K

  • Compaq Presario CQ61, unable to boot the laptop

    Compaq Presario CQ61 running Windows 7 Home Premium (build 7601) bought about 4 years ago.

    Computer failed to restart after a period of sleep.  I suspect that it doesn't have an automatic restart after automatic installation of an update - it's only a guess because I have no access to the computer at the moment, but I had a similar problem recently - on this occasion, I got a 'Safe Mode' start - by pressing F8 repeatedly gave me access to the appropriate screen.  I've implemented subsequently by restoring the system to a point just before a automatic installation of a critical Windows Update, and that seemed to do the trick.

    On this occasion the F8 route has no effect on the problem; the 'caps lock' and 'NumLock' continually of the blink just of LED (i.e. not a limited number of times), the fan starts, but there is no other sign of life.  I tried a hard restart, but without result.  I also removed and replaced memory, but once again no effect.

    Can you please advise.

    I'm so sorry I couldn't help you solve the problem, but maybe you could try to free the keyboard, nothing will happen if you do not lose the cpu and tight again. I know that the keyboard one is hard, persevering, best wishes.

  • Compaq Presario CQ61 - 417SA Notebook PC Freeze issues

    Hello everyone

    I have a Compaq Presario CQ61 - 417SA Notebook PC running on Windows 7 Home Premium. The laptop freezes at random times, sometimes minutes after use or an hour after use. It does not result by clicking on a program or a file. I have printing freeze the problem may be caused by the failure of the hardware, possibly the HARD drive.

    Here are a few observations from the laptop and the things that I tried to diagnose or repair.

    • During a typical blocking the HDD LED light is always on
    • Also had the blue screen and freeze black screen
    • No error message
    • Hard disk becomes very hot
    • Entered the BIOS and run automatic test of the primary hard drive and memory Test using InsydeH20 Setup utility but it went together.
    • Laptop computer has been completely reset to factory settings so it is impossible due to the high utilization of the processor
    • Idle while the CPU usage is generally of the order of 13%-25%, with a peak of rare of 53%
    • The hard drive is a Western digital Scorpio Black 320 GB 2.5 "SATA

    The laptop is not used so wiping back to settings to original wasn't a problem, but I would like to return to a usable level.

    Thanks for any help you could offer

    Mike

    I was certain insistence autour in my computer and I'm done to restore back to factory settings. So far, it has not frozen and seems to work properly.

    I tried updating the BIOS with HP Support Assistant, but it does not work. Hoping to solve the problem I went online and updated my support Assistant. After this success, I then managed to download the BIOS from internet F.15 version I was also looking for. Everything seems to work quite fine at the moment, although there are a few updates to Windows that will not be installed. The progress bar shows the animation download but the installation hangs at 1 / 8. Some items are classified as "recommended" or "important" so any help with this problem would be immensely appreciated!

    Mike

  • Compaq presario cq61: change the boot sequence

    I have 10 Windows upgrade on my compaq Presario cq61 free. I want to do a clean install of Windows 10. I downloaded the tool of Microsoft Media, made a key USB and DVD containing the clean install. I am told that the use of the flash player, I have to change the boot sequence in the bios. I tried everything from ESC, all numbers F and LED to try to enter the bios and all have failed. Told me that all I had to do with the DVD was just put it in and start the computer and the laptop would boot from the DVD and I could make my own installation from there. Which also failed. The only thing I have not tried is downgrade to Windows 7, affecting Windows 7 back to factory settings, then reinstall the free update of Windows 10. I would not have to go through all if I mostly because I bought the laptop from a friend and it was installed at the factory of Windows 7 and I don't got no disc software to the computer so I don't want to screw up and drop windows 7 without the appropriate software reinstall to match the product key.

    Any help to enter in the bios or advice that could help me reach my goal would be greatly appreciated.

    Hello

    Here are some other suggestions.

    1. start the machine in Windows 10.

    Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

    In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close any open windows and stop the laptop by right clicking on the icon from the Start Menu, then select prompt (Admin) and click 'Yes' to the uac prompt.

    Type (or copy and paste) the following command (including spaces) and click Enter.

    Shutdown /s /t 0

    Tap on the ESC key as soon as you turn it on and see if it will now access the Start Menu.

    2 try to connect a keyboard external usb and see if this will allow you to access the Start Menu.

    Kind regards

    DP - K

  • Compaq Presario CQ61 problem

    Good day to all,

    I have a problem with my compaq presario cq61. My unit does not start with the battery or even the power supply is connected.

    > I don't know that my diet is in good condition. The LED is on and it's output voltage.

    > I noticed something that when I plugged the power in running the LED of the controller turns on but input domain after sometimes (about 5seconds) LED off suddenly.

    What is the problem with my Compaq Presario CQ61? Please help me with this.

    Thank you very much.

    Hello jervenbatilo,

    I see you have power relative to problems with your HP computer. You did most of the troubleshooting that is appropriate for your question.

    I'm including this link which has most of the troubleshooting steps that may solve your problem.

    If you are unable to get any power on the computer, it is most likely a problem with the motherboard of the computer.

  • Compaq Presario CQ60-420US: CD/DVD drive does not

    Hello

    CD/DVD drive on laptop does not.

    Brand: HP-Compaq Presario CQ60-420US

    Memory type: DDR2 SDRAM
    Type of socket: Socket 478

    Number of memory slots: 2
    MPN: Ports output 579000-001: Ethernet (RJ-45), SATA II
    Embedded Audio, integrated video chipset

    Device Manager: CD-ROM/DVD-ROM readers:

    (1) yellow triangle on HL-DT-ST DVDRAM GT20L ATA Device

    Status: Windows cannot start this hardware device because its

    information of configuration (in the registry) is incomplete or damaged

    (code19)

    Details: Hardware ID: first string readings.
    IDE\CdRomHL-DT-ST_DVDRAM___DCO3__

    Any help would be greatly appreciated

    @doublesix66

    Try to follow the procedure under the resolution of the subtopic-method 3: difficulty manually the registry entries corrupted on the link below to remove upper and lower filters and see if that helps the issue.

    https://support.Microsoft.com/en-us/KB/314060/en-us

    Kind regards

    DP - K

  • Compaq Presario CQ61: Need help with my Compaq Presario CQ61 after years of reflection, I had lost my files

    I HAVE a COMPAQ PRESARIO cq61 I died so I him I had sitting around the House for a while. I decided I had a lot of personal stuff on it just throw like family photos and videos. Then my mother ordered me a new battery & charger and the sound wahhlahh works again but its been like 4 years since I used it, and now I get a screen that says enter admin or the key to the power on password error its gave me is 87754760 please help if you can

    Hello

    Enter: 38632366

    Kind regards

    DP - K

  • Compaq Presario CQ61 wireless problem

    I use a PC Compaq Presario CQ61-411WM with Windows 7 Home Premium 64-bit, and I am not able to connect to the internet, because the PC does not detect the available wireless networks. The HP wireless assistant reported that the wireless device is disabled in the Device Manager. However, when I check the device under network adapters Manager, Realtek PCIe FE Family Controller does not display an error or a problem. I'm really very happy for any help with this. Thank you.

    Hello:

    Well, the only thing I can think of to confirm that your wireless card did or didn't die is to go into your BIOS by pressing F10 at HP welcome screen and see if there is a configuration menu of devices and make sure that your wireless adapter is displayed.

    If it does not appear, make sure that the setting is set to enabled.

    If it is not, then I guess that the card is completely broken.

    If it is listed and enabled in the BIOS, then you have a major software problem and my solution would be to save all the files you want to keep and perform a system recovery.

    Paul

  • Compaq Presario CQ61: BSOD - memory management error

    Hello

    So, I have my other laptop, Compaq Presario CQ61. For like 5 or 6 months I had a lot of problems with it, like freezes, BSOD-s and not to forget that convenience store was down. I transferred all personal files on the external HARD disk and decided to reinstall Windows (7 - legal copy), hoping that the problem will be solved, but in vain. Finally, I installed Windows 8 Pro, because as said in the forums, people, it may be a problem with the installation disc. For like 4-5 days my HP laptop was running well, all the updates that are installed (haven't seen it lately), I just thought it was a miracle and my problem is solved. Today, he appeared. BSOD. After reinstall or to install both versions of Windows, I had, it is my belief that it is a hardware problem. I tried the memory management test and the result was something like "problems were found, contact your manufacturer. So my question is, is it a problem of RAM or a HARD drive? I've heard both versions, and if someone had in the past has the same symptoms as my laptop and he managed to cope, please enlighten me as well. Thanks in advance.

    Hi @Calin1 ,

    Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your Compaq Presario CQ61 and works very well, and then get the BSOD and stop. I recommend to restore the default BIOS settings if you can get it to go to the screen. You could restore the BIOS with this document by selecting the reload the default BIOS settings. No restoration. Restore default BIOS is necessary because I think that this will solve the BSOD.

    Here is a link to solve the BSOD if the restoration of the BIOS does not help.

    If this does not help at the end of the document it tells you to do a test equipment.

    The hardware test indicates if any parts are missing or have problems.

    I hope this helps.

    Thank you.

Maybe you are looking for