Computer does not recognize verizon wireless fivespot mobile hotspot.
It is a XP with service pack 3 on a Compaq 8510p laptop, have been on the phone with Verizon. They say that the computer does not detect the Hotspot. The hotspot is a USB device. I managed to plug it into a desktop computer and the hotspot has been detedted. I downloaded the VZaccess Manager. I deleted the previous Altel air card program. I don't know what else to do.
Thank you
Hello
· The device worked fine on the system before?
· What happens when you plug the device into the USB port? You get the error message? If Yes, what is the exact error message?
· Other USB devices work fine on the system?
I suggest to plug the device into another USB port and check.
I suggest you follow the steps mentioned in the article below.
A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
http://support.Microsoft.com/kb/925196
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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