computer does not stop

I tried to shut my computer down a lot and it hibernates or sleeps but doesn't stop do not there will be no since last Wednesday

Hello

1. which version of the Windows operating system is installed on your computer?

2 have you made changes on the computer before this problem?

I would suggest trying the following methods and check if it helps.

Method 1:

Put the computer in a clean boot state, and check if that helps.

How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:

http://support.Microsoft.com/kb/929135

Note: once you have completed troubleshooting, try the procedure described in step 7 to reset the computer to start as usual.

Method 2:

Change the power plan and check if it helps.

Change, create, or delete a power plan (scheme):

http://Windows.Microsoft.com/en-us/Windows7/change-create-or-delete-a-power-plan-scheme

Check the event viewer and look for the cause of this problem and you can also check the error.

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Hope the information is useful.

Tags: Windows

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