Computer doesn't contact printer

When I try to print a message from the printer printed one letter per line, each letter was on a separate line. I have 'paused' the printer, then it turned off. Now when I try to print nothing happens. I installed new HP software for the printer, still nothing happens. I used diagnostic Printer from Microsoft and everything is displayed properly for the printer, but when I try to print nothing. Nothing shows up in the printer (as.) I checked all the cables and the connectios.

Hello Williampoppop,

·         What happens when you try to print a test page?

·         How is your printer connected, is directly connected to the computer or shared?

·         Did you check if there are updates on the site of HP?

Try printing a test page for your printer properties.

1. open Printers by clicking the Start button, clicking Control Panel, hardware and sound and then click Printers.

2 right-click the printer that you want to test, and then click Properties.

1. on the general tab in the printer properties dialog box, click on print a Test Page.

Try to set the default printer:

Read this article for more information on this:

http://Windows.Microsoft.com/en-us/Windows-Vista/change-your-default-printer

Check if the spooler service is started:

1 open administrative tools by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Administrative Tools.

2. double-click on Services.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. right click on the print spooler service, and then click Properties.

4. on the general tab, next to startup type, make sure that automatic is selected.

5. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

Thank you

Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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