Computer keeps saying 'the printer is offline.

My Secretary's computer has been improved over the weekend (even if we continue rejected his request for Microsoft to 'upgrade') and now my computer running windows 7 can not find our printer. Why? We lost a WHOLE DAY of productivity because of it - what happens whenever Microsoft makes things 'better' and why we refused the upgrade. Why back my computer keep saying my printer is "offline"?

[Original title: Windows 10]

Hello

I realize has the inconvenience that you are experiencing with your printer. I will certainly help you to question.

I suggest you check the steps mentioned below:

Method 1:

Run Troubleshooter printer and check if this can help:

Open the printer Troubleshooter

Method 2:

See the link below and check if it helps:

Diagnose and automatically fix problems printing and printer

Hope this information helps.

Please get back to us with an update on the issue, we will be happy to help you.

Tags: Windows

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