Computer stops at 13%

Hi all

This is my first time on the forum - and to have a brand new computer, I do not think I would be having to ask the question,

I am new to windows 8 and I'm no expert, but every 2 days the computer trying to do a windows update stops at13% re starts and then abandoned.

I find it a pain, because it takes time every 2 days.

I hope someone can help me and advise me clear and simple, yet once I'm no computer expert.

Thanks in advance and much appreciated.

Follow this document please.

Tags: Notebooks

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