Computer won't recognize camera

I just bought 2 new dells for home and office... they had windows 8... that I find to be horrible... but my true problrm is my digital camera can not download photos... it will not work... computer does not recognize same camera... Please someone help... This os seems like a step backwards rather than before... Thanks in advance

Hello Jimmy,.

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

What is the model number of your affected Dell computer?

Thank you for details on the issue.

This problem can occur either because of corrupt device drivers or incorrect device settings.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check. Please follow these steps.

a. press Windows + W keys together, type Troubleshooting in the search box and press ENTER.
b. click on 'show all' and then click 'hardware and devices'.
c. click 'Next' and follow the on-screen instructions.

If this does not help, use method 2.

Method 2:
Please use the suggestions in this article and check the issue.
Reference:
What happens if a wired device is not installed correctly?
http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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