Connection of blackBerry Smartphones BIS guard down when I leave wifi connection

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• BlackBerry Smartphones BIS service indicator problem

  My carrier: DiGi Telecommunications Sdn Bhd

  Information model: Blackberry 8520 curve

  OS v5.0.0.1036

  Platform 5.2.0.104

  Free application memory: 81.9 MB

  Problem: Having a BIS service arise not from the 'edge' to every time "EDGE" lights up when the

  Mobile. Just upgraded to OS v5.0.0.681 a few days ago & found out of this problem. The

  indicator will be displayed after a traction battery or a manage connections setting to turn off

  & suite again.

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for formal support.

  Good luck!

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones BB guard reboot

  My second torch and it has a problem where it starts and when it restarts continuously its done.  I had flashed once, but he did the thing again.  does anyone have a solution to this.  also I saw how memory cards are in need of repair too. I'll try to see if I can get my pictures and data back and reformat my card

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• My torch blackBerry smartphones just guard reboot

  Hi, today I downloaded a free app named 'Never Miss A App' sent me a link S4BB.  My torch then started a restart and since then, that's all what he will do. I tried to connect it to my office of BB, but it does not connect and office displays the message that the torch is shutdown or restart. Seems to me I'm drunk as now, the phone seems unnecessary.

  Any suggestions please?

  I contacted S4BB who sent an automated response acknowledging my email and asking if there is anything else they can do. Not very useful and they are based in Hong Kong.

  before that, try safe mode

  How to start a BlackBerry smartphone in safe mode

• Auto of blackBerry Smartphones BB 9930 disabled when wireless mode is off

  I have a problem with my BB 9930. When I change wifi on off mode. My BB self off until I turned on the device and switch wifi on.

  What happen with my BB, someone give me a solution!

  I removed my battery and insert again. I got a notification: ' your device is not connected to the wireless network to enable your wireless connection, click on connect.

  

• Email to blackBerry Smartphones stopping at BB when I'm at my desk

  Just got a curve a couple of weeks.  I spend much more time at my desk than away from him.  There is no need for my BB to receive e-mails while I'm in my office.  Yet no one at the Sprint store could tell me how to leave the BB on phone calls, but stop email received by it.  I figured out how I could do by using a FILTER on sprint.blackberry.com.  BUT, if I forgot to remove the filter when I leave the office, I can't access the section sprint.blackberry.com of the BB filter.  They say same you cannot change a filter from the browser on the device.  Why?  Beats me.

  So... any ideas on how to allow phone calls to come to the device, while stopping the email to do.  It should really be just a few clicks on the device to achieve this.

  Hi and welcome to the forums!

  I am sorry to say that there is not an option for this on the Blackberry.

  The use of filters is your best bet.

  Thank you

  Bifocals

• Doesn´t blackBerry Smartphones ring my BB when they call me

  The sound works perfectly, because I can listen to music I ve transferred to the BB. But for a few hours, my blackberry doesn´t make sounds when people are trying to reach me (sms or phone calls), even if it vibrates.
  I ve checked the parameters (Normal) profile, and all the sounds are in volume 5, when I try the button 'experience' on the profile settings I can´t listen to anything.

  Any ideas?

  Thank you guys

  With the BlackBerry device under voltage, remove the battery for a minute, and then reinsert the battery to restart.

  Now have a friend calls you and test it.

• BlackBerry smartphones send/receive emails to business via Wifi

  Hello

  Is there a way to define the place of "BOLD" to send / receive e-mails to company via Wifi when, in a trusted network zone?

  Hi Kris_Stuart69 and welcome to the forums,

  You should have no problems at all sending or receiving emails (BES or BIS) when connected to WiFi. When your "BOLD" is connected to the mobile network and WiFi at the same time, it will use the WiFi as the preferred connection. You can test this by making that WiFi is connected (connection-> Services Status Manager) and it will show you what service is currently being used for Mobile, BlackBerry Internet Service and BlackBerry Enterprise Service voice. When BIS and BES show free 'WiFi', you would be able to turn off the mobile network and you will always be able to send/receive emails. Once you have done so, turn on the mobile network and you'll see the link always shows as "WiFi" instead of "Mobile network".

  I hope this helps

• BlackBerry smartphones can I use my BB9790 on WIFI to other countries

  Im going to South Africa, via Dubai, and I want to use my blackberry bold 9790 at Dubai Airport with hotspot wifi free.

  I've already activated plan BIS on my number in my country of origin, is it possible that I can use my BB Phone as other android handset and the iphone at the airport from other countries on wifi?

  Hello and welcome to the community!

  As long as you have a BIS plan assets of any carrier, then you should be able to use data services via WiFi from anywhere on the planet. Probably you have to all the services of voice at the level, but you should be able to use all services of data via WiFi.

  Good luck!

• BlackBerry Smartphones support email done BB 10 on WiFi mode only (without the need for data plan)?

  
  

  No need to double post. I answered your question here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-accessories/does-BB-10-support-email-on-WiFi-only-...

• BlackBerry Smartphones stopping incoming emails when it is connected to the Desktop Manager

  Hi all

  Me, stupidly, recently upgraded to the new v6 of DM when you are prompted to do so.   Since then, I was not able to prevent emails coming wireless when my BB is connected on the software.   I WANT THAT ABILITY BACK!

  OK, I realize I am perhaps odd in not wanting to have to deal with emails twice (Office AND on my BB) but I've been happily using my BB to the untethered email only.

  So the question is: How can I stop my BB receive emails when plugged in the DM?   (I have not yet tried roll back to the previous version of DM as that shocks a bit my sense of progress.)

  Any suggestions out there?

  Z

  I removed 6.0 DM and re-installed DM5.0 and everything is now working back again as it was.

  RIM need to consider seriously any roll outs of the "update" software like what they've done is wet off clients at best a beta version, with fewer features, but hey, the interface looked good!

• BlackBerry Smartphones Blue error screen when the "BOLD" connection via port USB for Windows Server 2003

  I try to activate a new blackberry 9000 "BOLD", the first time I plugged the server he was immediately recognized and installed. I selected add new device of the user and the activation process started, but about 1 min in the activation I got a blue screen error stop 'driver of bugcode_usb.'

  After restarting the server I reconnected the "BOLD" to the server and once more Windows he acknowledged and began the installation process, this time however, the VM didn't pick it up and I had to click on VM > removable devices > usb devices to start the process of installing how he immediately provoked the stop error blue screen again.

  We run BES 4.1.4 on Windows Server 2003 in a virtual machine (VMWare 1.0.4) environment

  Does anyone have any suggestions? I don't want to plug it back for fear of crashing the BES server again.

  have you tried wirless EA?

• BlackBerry Smartphones "BOLD" updates fail when 'Connecting to Boot ROM.

  I tried to update the software of my phone rebooted Desktop Manager several times with the new version.  Everything is fine until it gets to "Reading Boot ROM" and he has a 'fatal error' - update process ends and nothing else happens.

  I'm new to BB but have tried researching the problem on several sites without finding any information.  Thanks in advance.

  Well, I solved just my own problem.  It seems that my Dell XPS 420 has 2 USB ports in the front, but none of them either A) have enough requires to be able to properly connect the "BOLD" or B) the "BOLD" USB 2.0 and before XPS 420 are 1.0.

  I have connected the bold faced back (motherboard integrated) and now I'm car along the city of update.  Thanks for the help.  xD

• BlackBerry Smartphones BIS Log-in problems

  I tried for a while on my own to connect to the page AT & T BlackBerry Internet Service so that I can manage my email accounts. I vaguely remember signing up in May when I got my curve. Yesterday, I clicked on the link and after trying unsuccessfully to log in using my username and password, I decided to re - enter the PIN NUMBER and the other number it asks when you first register. The system told me that there is already an account set up, but when I went back to the Web page and requested my password it says: 'username and password do not exist. How can this be? Of course, when I asked to send me my password somehow already my e-mail address in the system.

  Anyone have suggestions or any contact info to BIS to help me find a way to connect to my account?

  Thank you in advance for your help!

  JD

  JD, if you open first your BIS account via the icon of personal email to the BB screen configuration, may not actually you createe a username to the account of the BIS. It was common after several carriers their BIS upgrade to version 2.4, I think that remember me.

  Read this for more information: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14378&sliceId=SAL_Pub...

  Basically, you need to register for the account of the BB and create a username it...