crashes after asked for mobile connection

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  David looks you encounter multiple difficulties with your current installation.  My best advice would be to run the uninstall programs in the Applications/Utilities/Adobe Installers folder.  Once this is done, you will want to follow with the help of the CS cleaner tool to ensure the complete elimination.  You can find details on the use of the tool cleaner CS CS installation problems cleaning tool | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

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  I work for my company and I'm having problems with non - Creative Cloud Acrobat Pro XI and deleted the software CC.

  I have a user (Jon) that uses the old PC (Jane). Jane had a creative cloud account and a few apps installed CC. Jane uses this PC is no longer, and now Jon a. Jon didn't need all these apps CC and need XI of Acrobat Pro installed.

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  Computer is running Windows 7 x 64

  Hi MKDTransystems,

  Please click on "license this software" and follow these steps:

  1. If the next screen asks you to enter your serial number, please enter your enterprise serial key.

  2. If you are prompted to sign in at any time, please connect with identification code adobe to Jon who does not have a license CC associated with it.

  Please try this and let us know if it worked. If not, please send me the oobelib.log, amt3.log, pdapp.log files in the directory tmp % of the machine.

  Thank you

  Rahul

• 5.6 Lightroom to crash after enabling the mobile synchronization to Lightroom

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  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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• New SonicWall Mobile Connect user

  Good afternoon

  I'm not a computer tech, I'm an end user (family doctor) and I'm desperate for any help, this is why I post here.  This is the problem, also short I can do:

  A week ago I bought a new laptop to access our home office computer system.  I already tried Windows 8, did not as he thought at all, so I would go for a MacBook Pro.  First time Mac user, usually takes a little after 20 years with Windows, but I like it.  Before buying, I checked with our technical office, who said: Yes, there should be no problem making remote access to our office with my new Mac system.  The Office Server running Windows Small Business Server 2011 Standard.

  So, I take the MacBook home and I can't connect.  I was on the phone all week last to our guys in tech support, who is off site, it has spent a lot of time playing with it remotely and he can't get it to connect remotely.  It installed SonicWall Mobile Connect on the MacBook, assuring me that it would work, but it doesn't.

  At least it sort of.  Here's where we arrived to help files in the SonicWall Mobile Connect:

  '3. when the connection is established successfully, the status line becomes connected and the connect button changes to Disconnect."

  Yes, this small works

  '4. Once connected, you can access your Intranet network with other applications. Mobile Connect menu bar icon will appear in the connected state:

  5. press the Home button on your iPhone, iPod touch or iPad to display the home screen. You can now navigate to other applications to access your Intranet network. The status bar at the top of the iPhone, iPod touch or iPad shows a VPN icon to indicate that the session of Mobile connection is always connected. »

  The status bar displays the Mobile Connect icon but nothing happens.  The apps on my laptop does not connect what no indication whatsoever outside of the laptop, and don't ask me what I should do next.  I sent our computer support "OK, so what I do next" guy but got silence.  So if anyone has any suggestions I would be very grateful.  Please let me know if you need more technical information.

  Thank you!

  Peter

  Please work with your Office IT Department to check that your VPN connection and the VPN server is configured correctly to provide remote access.  If your COMPUTER service needs additional support, please ask them to contact Dell Software support.

  There is additional documentation on the website of Dell, available software for Mobile Connect for OS X, including the 3.0 Guide here:

  https://support.software.Dell.com/SonicWALL-Mobile-Connect/Mac%20OS%20X/release-notes-guides

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