Creative Cloud desktop installs OK but disappears and need to reinstall after rebooting.

Hi, anyone know why this might be? I need to reinstall everytime I restart my computer.

My Mac is a day also (15 "Macbook Pro / Yosemite) and it crashed several times already, so I'm assuming that there is a hardware failure or (more likely?) a problem with the software of third-party manufacturer.
Can anyone help?

Try it once with steps below.

1)

Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

(Applications > Utiliites)

Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

2)

Trash Adobe Creative cloud from Applications as well.

3)

(1) right-click on the icon in the Finder, then select the 'Go - To Folder ' option.

(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

~/Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater and OOBE.

4)

(1) right-click on the icon in the Finder, then select the 'Go - To Folder ' option.

(2) you will get a text box, type in the following command and then press the 'return '.

/ Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

5)

Click on the link below and download & run the cleaning of Adobe tool:

Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

6)

Click on the link below and download the creative Cloud configuration file and use them to install creative cloud Office

https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

Tags: Adobe

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