Creative Cloud Files displays low-resolution Source 1080 p
I make a low-flow (target 4, maximum 8) 1920 x 1080 H.264 with timecode burned in to the customer for review. This has worked pretty well for me and worked perfectly with the creative feature Cloud Files, until a few weeks ago. The video is now displayed in a window of 500 x 500. It can be downloaded very well, but on the Web site using the public access link (and also the consultation of my connected account) it indicates that this resolution wobbly. This isn't just the viewport, but it also gives that, as the resolution of the source on the details panel on the right side of the screen.
I just checked a project video that I downloaded on 31 March using the same predefined custom media encoder that displays correctly, but even a video delivery for another client, I downloaded on April 12, which uses the stock Vimeo H.264 preset (even though I have switched on 2-pass VBR) poster in this strange resolution of 500 x 500 , so it doesn't seem as if it was just my delivery of custom project settings.
Hi Gwhuff,
We are aware of this problem and our experts are already working on this.
Would be a great help, you can download a few screenshots.
You can also check this link:
Auto resizing of videos to 500 x 500
We will keep you updated.
Thank you
Ilyes Singh
Tags: Premiere
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