Creative cloud is not accessible
My creative cloud show me "could not reach the adobe servers. Please check your firewall settings and try again in a few minutes"for the last days.
And while I always access to photoshop, illustrator and the tastes, all my fonts kit have been made unavailable.
I also made sure that CC is not blocked by my firewall, and the problem persists.
How can I fix it?
Please refer to:
Impossible to reach on the Adobe servers when opening creative Cloud
Impossible to reach on the Adobe servers when opening creative Cloud
Cannot download using the creative cloud desktop
Concerning
Stéphane
Tags: Adobe
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Use a browser that accepts cookies and allows popups, contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Hi Karlo,.
Hope that helps!
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Hello
I use Mac OS X EL Capitan 10.11.5
I subscribe to creative cloud for photographers.
Everything was going well until I noticed that the ikon creative cloud appear not in my top page wright conner. I tried to update on adobe.com, and I noticed that the window of the creative cloud will disappear during the update. When I checked the process in activity monitor, it will show that it does not, and then it just closes.
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Now I'm stuck. If I try to load the creative cloud from Applications, it says "Application"Creative cloud is not open more"I can't update, I can't delete it, I have no more than Lightroom or Photoshop...
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Hi Oxanan88440522,
In this case, please uninstall creative cloud and rename all the files Adobe After taking the backup of your files / plugins.
Please refer to uninstall creative cloud: use of the Adobe Creative Cloud cleaning tool to solve installation problems
Please see the link to rename / remove folders from Adobe After the creation of the back to the top (do not forget: it will remove also all old if installed Adobe applications): Remove already installed the Adobe application files. Mac OS X
Once done then please restart your machine and install again the creative cloud.
Please let us know if it helps.
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I need help... For some reason any creative cloud will not install or even open on my Mac OS X 10.10.5
I could download before more photoshop and indesign... However after accidentally deleting many files on my laptop, apps would not work and was not able to uninstall it either so I was told to download creative cloud again but its does nothing after that it downloaded and I double-click it to install it...
I looked through the forums and run the cleanup tool as well as the removal of the OOBE file and the folder.
Would appreciate any help that you can give to fix this problem, and I look forward to your reply...
Thank you very much love
> accidentally deleted many files on my laptop
See my response #1 in How can I re - download creative cloud after the removal of evil it?
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Creative cloud does not start starting system even when the option to do so.
Creative cloud does not start starting system even when the option to do so.
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Creative cloud does not always load apps
I followed the instructions for solving problems for the creative cloud does not not apps (Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress)but it still doesn't work. I tried to contact Adobe but I get more spinning wheels as the collection of information. I have reinstalled creative cloud four times and muse more times that I can remember. I paid for MUSE, but I can't use it. Y at - there someone who can help me please.
In this case, please contact our support at What are my options contact? or contact customer service
Concerning
Stéphane
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Hello. My creative cloud do not see my plan photos with PS and LR.
Hello. My creative cloud do not see my plan photos with PS and LR.
I paid for this and now I have only trial versions I try to reset also say come out and say in but it is the same - it is the only trial versions. Can you help me with this? (I have windows 7)
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Andrzej
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
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Creative cloud apps not downloading, he said: download error.
Hi, I'm able to download creative cloud but not able to download applications.
I tried all the Solutions below, it does not solve the issue.
Solutions
- Question: The dose of creative desktop application Cloud not open or shows a spinning wheel of progress.
- Solution 1: upgrade to the current version of the creative cloud desktop application
- Solution 2: Uninstall all CS5 applications and 11 elements
- Solution 3: Restart your computer and restart the desktop creative cloud application
- Solution 4: Delete the opm.db file, restart your computer and restart the desktop creative cloud application
- Solution 5: Remove the contents of the OOBE folder and restart the desktop creative cloud application
- Solution 6: Remove the OOBE and AAMUpdater folders.
I need help... what else can I do?
Thank you
I don't know if what follows includes what you listed.
Download error in the applications tab of Creative Cloud Desktop Application
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
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Creative cloud does not show installed applications
Several weeks ago my creative cloud just kept loading of and. So, I found some info from Adobe and reinstalled. Once I got it going, he is more showed State of the apps I had installed except one - it's show Acrobat DC in the list "installed". I have several other applications, including Photoshop, Illustrator and InDesign installed and they work fine. I tried to disconnect, quit smoking and rename the file opm.db as suggested. But it still shows the same thing. How can I get the apps to display their status again?
Sorry to hear that.
If it was like one or 2 CC apps installed on your computer, I would have proposed to delete record caps and then uninstall and reinstall apps CC again.
However, in your case, it is not a realistic solution, that you had installed several applications, if you uninstall means, you will need to return to the top of your custom as presets, catalogues... etc. settings
Anyhw, try steps below once:
Uninstall Adobe Creative Cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Temporarily disable the firewall.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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