Creative cloud says I am out of space, even after deleting all files from archive

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• My creative cloud adobe is grayed out and it will not update all apps he hust has a blue circle spinning whe I click Open. It won't let me uninstall as well. What should I do?

  and it will not update all apps he hust has a spinning circle blue whe I click Open. It won't let me uninstall as well. What should I do?

  Do you use Windows or Mac computer?

  You can try to uninstall using the uninstaller CC:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

• Space Reganing HDD - deleting the files from recovery

  My 98 concert disc, I have only 37 free concerts and I only put about 20 Gig on myself.
  How to make and the rest of my car back?
  I'm sure there must be some kind of restore partition.

  Thank you.

  You have a Vista installed?

  If yes then there is a hidden partition on your HARD drive.
  This hidden partition is created automatically by Vista and it contains the necessary backup files.
  If something will go wrong on your HARD drive or with the Vista operating system would be able to repair the system using the files from the hidden partition.

  The question is now; do you want to delete this partition, and for that you may BONES can be restored if something will go wrong?

  In case you I would leave it on the HARD drive.

• Creative cloud says "trial"

  Hello

  I have a windows pc. I paid for the whole cloud of Creative Adobe but everytime I open the creative cloud application it says to all the apps "trial". Sometimes it works if I shut down my computer and try again. If I connect to the adobe Web site, he's saying that I paid for everything, so I need to re-download the application which is very strange because I already downloaded it. How can I get rid of this?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  I currently own photoshop cc 2014 but creative cloud says it's only the free trial version and I still have to buy the full version

  Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• my creative cloud application is greyed out

  my creative cloud application is greyed out-it says installation updated, but has been like this all day and 0% and like I said, it's all gray. Any thoughts on what to do

  Stop, reboot your computer and try again to update.

• Creative cloud icon is grayed out on the toolbar

  The creative cloud icon is grayed out in my toolbar. When I click on it, none of the applications that are currently installed appear. the drop-down icon creative cloud window is empty. I tried to reinstall the desktop app, but the same thing happens. I checked my Internet connection and all checks very well. Even my computer's clock is set correctly. I just want to be able to update my applications. Please help if anyone can. Thank you.

  Hi Tonyr92129,

  You can refer -:new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  Hope this helps!

• I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again

  Hi, I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again. My question is how long it takes to download? Or what can I do now?

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Mylenium

• A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it?

  A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.

  That I am I doing wrong and how we install illustrator of the creative cloud?

  Joseph,

  You will have to ask Adobe, via a cat (simply click the still need help button immediately).

  Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

• Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no orders existing and after download, all the creative cloud applications

  Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.

  What gives?

  allow at least a day working pst for your purchase to complete.  Today is Saturday afternoon pst.

  After this time, check your account, Adobe ID Code

  If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Yesterday I bought an association the annual creative cloud I was using the trial version of After Effects. "When I click on the"software license"a window appears saying"login required"I clicked on"sign in"another window appears saying:

  Yesterday, I bought an association the annual creative cloud

  I used the trial version of After Effects.

  When I click on the "software license" a window appears saying "login required" I clicked on "sign in".

  Another window appears saying: 'In subscriprion found '.

  What I do to solve?

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  If this isn't what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

  If that's what you expect,Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• Bug? Why creative cloud says I can upgrade to Acrobat DC, but not really?

  Creative cloud says I can upgrade to Acrobat DC.

  

  When I select update, I saw the following message:

  

  So, I select update again and receive the following:

  

  I followed the instructions and uninstalled my desktop version of Acrobat Pro XI.

  After uninstalling and rebooting, creative cloud no longer displays DC Acrobat as an update.

  He says that I can 'Try' Acrobat DC, then pay for it to keep. Seriously?

  It seems that Adobe attracted me with Acrobat DC for forcing me to uninstall the current version of office for a free trial of Acrobat DC. Please tell me it is a bug or I missed something here.

  I reinstalled Acrobat Pro XI and now Creative Cloud says I can upgrade to Acrobat DC even once.

  Can anyone tell me and others on the forum if this is a bug?

  you have a subscription that includes acrobat?

  If this isn't the case, you will need to reinstall your acrobat xi.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | Suite X | 9,8 | 9 standard
  • Premiere Elements: 14, 13, 12, 11, 10: 9, 8, 7
  • Photoshop Elements: 10, 12, 14, 11, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• Why Creative Cloud libraries takes a lot of space in my computer locally?

  Why Creative Cloud libraries takes a lot of space in my computer locally?

  Just checked inside the Application Support/Adobe/CC library and taking a lot of space locally? Can I safely remove this folder to free up space?

  Library assets are synchronized and stored locally when used. It works as expected. Deletion of things will just save as missing and redownload it...

  Mylenium

• Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong?

  Creative cloud says that he's broken and says that I have to download and (re) install to fix it. I'm doing this, and he said that must be creative to be downloaded cloud and (re) installed. I do it it says the same thing. On and on. What's wrong? Any difficulty?

  See the link below:

  https://forums.Adobe.com/thread/1858669

• Update creative cloud says I am not connected to the internet it is rubbish

  Update creative cloud says it has updated, but when I try to update it says that I am not connected to the internet - it's rubbish. I'll try Photoshop CC for a year, but these error messages seem to point to a year of problems, so I'm not sure about the way ahead

  Hi ga16belvedere,

  Welcome to the community!

  You may need to check the firewall settings, if you are in a corporate environment, consult with the INFORMATICS team.

  Also, please follow the steps mentioned in http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html and see if that solves the problem.

  Thank you!

  Ankit