my creative cloud application is greyed out

Similar Questions

• Creative cloud icon is grayed out on the toolbar

  The creative cloud icon is grayed out in my toolbar. When I click on it, none of the applications that are currently installed appear. the drop-down icon creative cloud window is empty. I tried to reinstall the desktop app, but the same thing happens. I checked my Internet connection and all checks very well. Even my computer's clock is set correctly. I just want to be able to update my applications. Please help if anyone can. Thank you.

  Hi Tonyr92129,

  You can refer -:new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  Hope this helps!

• 10 Windows desktop - I need to reinstall creative Cloud applications?

  Hello

  I think the upgrade of Windows 10 and want to know if I need to reinstall creative Cloud applications? In addition, and other common issues people experienced after upgrade to Windows 10?

  Thank you

  Hello

  You will need to disable the current activation. Follow sign in and out activate Cloud Creative applications

  Once you have earn 10, you can install the desktop CC via Creative Cloud to desktop application

  Compatibility with win 10 reference, please visit https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

  Hope that helps!

  Kind regards

  Sheena

• I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, in the apps tab there is no error code o

  I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?

  Hi James,

  Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.

  Please let us know any questions.

  Thank you

  Yann Arora

• Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (I need at the moment because)

  Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (which I need at this time because they require the serial number). I have already produced cs6. is this technical problem in adobe or what?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ

• Creative cloud-> application manager does not work

  Creative cloud-> application manager does not work. And then my Lr does not work neither.

  I received a Chat support, but it failed. The incidence number 0188254578 has been open, described as "'download error ' because certainly CreativeCloud-> keep Apps stuck"downloading", but nothing happens. "

  After trying the steps listed to download error in the applications of Adobe Creative Cloud desktop, application tab support team also tried to fix remote buy the problem was not solved. I could not use my apps Ps/Lr/Br during about a week!

  Need help to solve the problem. I use an iMac (OS X The Captain, V 10.11.6).

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I can't find the button to install previous versions of Office creative cloud applications.

  

  I can't find the button to install previous versions of Office creative cloud applications.

  Help me please

  I want to install after effects cc 2015, or 2014

  I hate after effects CC 2015.3 l

  You cannot install previous versions with a trial.  You must have a subscription.

  with a subscription, just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html

• Error 1002 when installing the desktop creative cloud application

  I too am a very frustrated Adobe user. I use a Macbook Pro with 10.10.5 as the operating system.

  My problem is the same that many other people, I am unable to upgrade Creative Cloud Desktop to the 3.8.0310 version and still get error 1002 to the 2% mark. I have tried virtually all the "stuff" in the book, those recommended by Adobe and those blogs, and nothing works. I have even directly connected to my internet provider, without going through my wi - fi modem and using their connection broadband.

  Up to what Adobe ceased to provide Direct download links, I was able to update my software. My problem has always been that Creative Cloud Desktop will put not to date to the next version, and what happened on my first Mac as well. If Adobe wants to stop direct links, so why can he not at least make sure that the application works 100% of the time for 100% of its loyal customers. You are deflected us Adobe with your policies, especially now that many people use other software that may not be as powerful as Adobe programs, but at least they are reliable.

  Bob C.

  Pleiades_k that you have received error messages when you perform the steps mentioned above?  He was facing difficulties to locate the OOBE folder?

  I would recommend that you run the utility for uninstalling desktop available creative cloud application during the uninstall of the desktop Adobe Creative cloud application , and then try to reinstall the updated version.

  If you continue to experience difficulties, please contact our team of support directly in Contact with the customer.

• Direct download option for creative Cloud applications and updates

  Sad to see this, go... I live in the mountains and have a slow and unreliable internet connection...

  OK Please feel free to post any errors you are receiving Traderjaybird.  Many of the newer versions use new download and installation of technology.  In particular, this technology allows downloads smaller and more robust.  The installation is also optimized to download and install the components required, leading to faster installations.  Is one of the advantages of this new technology better compensate for unstable or unreliable Internet connections.

  I would recommend reviewing and bookmarks, release for the desktop Adobe Creative Cloud application notes to be updated on all the improvements to the desktop Adobe Creative Cloud application running.

• PC W7 cannot close the creative Cloud application

  Does anyone know why my pc W7 cannot close the creative cloud application when I stopped my pc?

  When I want to shut down the pc, I always have a message and must close the creative application Cloud by force (I don't know the passage of law).

  THX!

  This seems like a minor issue, so I recommend leaving her alone and allowing victory to force her to stop.

  You can also open your Preferences cc dialog box and not start cc when you connect if this prompt mind.  Just run the application cc, at most once a month.

  and if you want to solve the problem, you would probably need to uninstall any cc including the application office, specific to the use of the Adobe Creative Cloud cleaning tool to solve installation problems , restart your computer and reinstall the desktop by https://creative.adobe.com/products/creative-cloud application

• I think upgrade to El Capitan. But I just wanted to know if all the creative Cloud applications works well in El Capitan?

  I have a Mac Book Pro 2 years, and I think upgrade to El Capitan.

  But I just wanted to know if all the creative Cloud applications works well in El Capitan? I heard that something that Illustrator has a problem in El Capitan?

  Thanks a lot for answering me!

  the latest versions (cc 2015) work with el capitan

• Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no orders existing and after download, all the creative cloud applications

  Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.

  What gives?

  allow at least a day working pst for your purchase to complete.  Today is Saturday afternoon pst.

  After this time, check your account, Adobe ID Code

  If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Whenever I open a creative cloud application adobe (such as Photoshop, Flash, AfterEffects etc.) it takes so long to open, and then after a few seconds, it freezes and I have to close the application ("force quit"). What happens here? Th

  Whenever I open a creative cloud application adobe (such as Photoshop, Flash, AfterEffects etc.) it takes so long to open, and then after a few seconds, it freezes and I have to close the application ("force quit"). What happens here? Thank you

  If it's all programs of cc,

  Uninstall (properly using the uninstall programs) all cc

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud and use the app to install your programs of cc.

  If it's only some programs of cc who are broken, reset their preferences-

  Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  hearing: https://forums.adobe.com/thread/1079494

  Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InCopy: https://forums.adobe.com/thread/526990

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

• How can I download creative cloud application

  Hello, can someone help in registration of a new product (that I bought today) and also to download creative cloud in my machine?

  The first step is to download and install the creative desktop cloud app and then use it to install the applications you want to use.

  These can help:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  FAQ: How can I activate my creative cloud Apps?

  FAQ: How to launch creative Cloud Apps

  FAQ: Can I install Creative Cloud on several computers?

  FAQ: How can I activate my creative cloud Apps?

  You can see answers to other frequently asked questions creative cloud here:

  Forum FAQ Creative_Cloud

• Creative cloud application cannot open a session?

  my application does not connect, but will remain on the white screen.

  Hello

  Please see the links below:

  White cloud creative app:

  Blank white screen. Sign in | Creative cloud Packer

  New application Cloud Creative unusable: it is empty!

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  If the links above do not help, try cleaning remove the creative cloud application and put it back:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) remove the rest of the files:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE {to view the hidden AppData folder, files, folders, file name extensions see see |} {Windows XP, Vista, Windows 7.}

  Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

  4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if this was helpful.

  Kind regards

  Bani