Creative Suite subscription expired suddenly

Similar Questions

• Looking for deliverance for Creative Suite subscription info

  I was looking for information on Creative Suite subscription licenses.  I wanted to know if I can use it on cloud subscription on multiple computers as am long only use it on one computer at a time, and as long as I'm the only one to ever use it.  I bounce back between two computers (imac widescreen and a macbook air) depending on whether I'm working at home or on the go.  I was wondering if I need two subscriptions or if I could use the same subscription on both.

  Thanks for the pointer, so I can stay consistent.

  End user license agreement (EULA) applies to both perpetual version and a subscription of a Adobe product.

  Yes, according to the LICENSE agreement, you can install a product on 2 computers and use them unless you do not work on them at the same time.

  If you need all the info, consult this URL: http://www.adobe.com/products/eulas/

• Creative Suite trial expired, I can use it again?

  Hi, I bought a Creative Suites cs5.5 test version, I installed it on my old Toshiba laptop (2006) but was counting programs did not work very well, 3D objects specially. I bought a new laptop Sony Vaio 2-3 months ago, that work quite well, after 2 weeks I had to send the new laptop for repair, it took 3 weeks to fix my new laptop, when I finally got my laptop back to repair the Adobe Creative demo due to expired. I have reinstall my computer so I could use it again. When I first started its 3O days says tests now, but while I open programs it says my trail version expired. This is a chance I can continue to use 30 days trial on my new computer if I already have install before but I couldn't use it due to the laptop repair? Kind regards. Katerina

  You cannot run a trial of CS 5.5. However, CS 6 is now available. You might be able to try it.

• Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help

  Hi, I have a problem whit Creative Suite application installer. Friday I bought adobe package, but at the time of the installation tells me that your trial period has expired, when he asks license me I understand that I have a subscription... Please help me PS sorry for my English by Martina Faccia

  Hello

  Please see errors in connection with creative cloud and Creative Suite applications, activation and connection Solutions and Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Hope that helps!

  Kind regards

  Sheena

• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

  I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello, I bought Adobe Creative Suite. I joined by monthly payment (€60,49 / month) with a one year subscription. The problem is that my screen says «your order is processing...» ». I bought it yesterday morning and today I am still waiting to

  Hello, I bought Adobe Creative Suite. I joined by monthly payment (€60,49 / month) with a one year subscription. The problem is that my screen says «your order is processing...» ». I bought it yesterday morning and today I am still waiting to complete my installation. I need to work earlier. How can I proceed? Thank you.

  You can use the subscription on a trial basis pending before buying to clear the system.

  If it is not resolved then contact Adobe support directly.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• My Master Collection Adobe Creative Suite 6 is registered and must be a stand-alone product. When I try to open one of the programs I get a pop up saying that I need to renew my subscription with creative cloud. I have the free version of creative cloud o

  This is the message that I sent to Adobe

  I thought that my problem has been resolved, however it has reappeared.

  It was my intention to send a screenshot of the pop-up that appears; However it doesn't seem to be a mechanism

  to do this during re - open the case.

  I will describe the image.

  A yellow triangle with an exclamation mark inside. On the right side of the triangle it is indicating a text

  "We cannot activate creative Cloud."

  Under the triangle text further States

  "Product activation is required to use this product.

  "You must have an internet connection to activate this product. Please check your connection settings and choose Retry.

  When I click Try Again I'm directed to a subscription on the open hyperlink Manager called link then I get a message indicating

  "Sorry this page is not available" in addition there is a notice "error returned error 404" is displayed. ""

  I am connected to internet 24 * 7, but the fact is that my Adobe Creative Suite 6 Master Collection is a Stand «»

  Only one"set programs and I should be able to use them when I am offline. There is no reason why I should be connected to Creativ

  e cloud

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• For Creative Suite 5.5 Web Premium subscription activation failure

  My Creative Suite 5.5 Web Premium subscription license have a problem with activation, do not work, said who have connection problems.

  My internet access is ok.

  I tried (https://helpx.adobe.com/br/x-productkb/policy-pricing/activation-network-issues.html) and the test of https://activate.Adobe.com/test address I get the follow error:

  "Access denied."

  We're sorry, that you are authorized to access the service you requested.

  If you feel you should have access, please communicate with the competent authorities and give them your IP address: xxx.xxx.xxx.xxx

  Thank you for your patience. »

  This active.adobe.com address is used for active product by Adobe.

  I tried a different internet links and the machines and got the same error.

  Could you help me solve this problem?

  Edson, kindly try to whitelist the site / the ports required by Adobe Creative Cloud in the link mentioned below.

  • All creative cloud package

  Have you checked the hosts file?

  Atul_Saini

• I have a year's subscription to Adobe Creative Suite. Adobe still come with creative suite, or it download separately?

  I have a year's subscription to Adobe Creative Suite. Adobe still come with creative suite, or what I need to pay and download separately?

  as long as you have a 64-bit computer, yet is included.

  You should install something that comes with still (as first pro cs6) by opening your cc app > apps > filters & releases > previous versions > first pro install > cs6.

• Open a document in Creative Suite 6 because it is registered in InDesign, CC2014, even if my trial expired before I saved the doc.

  I was on a chat with Anil who was absent so long, I thought he was done with me.  However. It don't provided me no response.  I was away from my computer for a minute, and then he ended the chat.  It has no information on my problem.  How can I contact someone in person.  I find no phone number for Adobe.  Chat is below. The product is InDesign CC 2014, which I explained to the person I was chatting with. I need to talk to someone in person if you are unable to solve my problem. Thank you.

  
  

  Info: Now you are chatting with Anil Kumar.

  Anil Kumar: Hello! Welcome to the Adobe Customer Service.

  Anne Powell-hopkins: I have to retype the whole problem again?

  Anil Kumar: Hi team.

  info: Your chat transcript will be sent to [email protected] at the end of your cat.

  Anil Kumar: Aude, could you please develop the question more clearly?

  Anne Powell-hopkins: Hello. Just get me help. I have a crucial question. Document has been saved in a trial version of the DLI CC14 who has long expired. Why what happened. Now I can't open the document with Creative Suite DLI 6. the trial of this document, converted just today DLI 14 CC. I don't want to pay $29 for my open document.

  Anil Kumar: Thank you for the development of the issue.

  Anil Kumar: I know the product you are referring to the?

  Anil Kumar: We are still connected?

  Anil Kumar: Because we have not heard from you for awhile, we will now finish this cat.  Please click again to discuss with us if we can be of further assistance.

  Anil Kumar: Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  1 - installs so InDesign experts may be able to help

  2 - as much as I know, you won't be able to open a new file in an older program InDesign... but see more high #1

• What was the last Creative Suite, which can be purchased without a monthly subscription to Adobe (on Mac)?

  Hello, I'm stuck in CS4 on Mac, so I'll try to understand what is happening with the newer versions of CS. apologies if I got things completely wrong.

  I heard that you have now for rent Creative Suite. What version of CS started the subscription service and it's subscription ONLY, or you can buy it purely and simply as (as with the previous editions)?

  If the news is subscription ONLY, which was the latest version of CS which can be bought in the normal way, so to speak?

  Kind regards

  John

  CS6 is the last version that can be purchased on a license basis, but this possibility begins to fade. It is more than 3 years now and as operating systems become less compatible, it will one day makes no sense at all for Adobe to offer it, or it will make sense the user to buy an incompatible product.

  Mylenium

• Cloud creative subscription expired and no Illustrator more

  I bought the Web and Desgin CS6 in January 2012 and had to reinstall in December (with the help of Adobe) due to problems. Before uninstalling it to reinstall in December, I signed up for the membership student creative cloud. I was told to cancel the fact inorder to reinstall CS6. So I did that, which now gives me the free version of creative cloud. Now CC says subscription expired and I noticed that some of my apps (that I own) start over. Instead, I get a creative cloud error message telling to renew your subscription. Can someone please help me to solve this problem and get my apps? I have my serial number for CS6.

  Hello new girl 8.

  At the same time to renew your subscription, you get the opportunity to put this software under license. Click it, sign in with your Adobe ID, enter the CS6 key to activate.

  Kind regards

  Romit Sinha

• Expired license of Adobe Creative Suite

  Hi, I bought a Mac with Adobe Creative Suite of second hand. He belonged to a company that went bankrupt. The license has expired and I can't use the products. How to obtain a license to use the product? I don't know what was the license number.

  Hi namibfox,

  Please contact the vendor of the Mac machine & get the proof of purchase.

  Check if he could provide the serial number or order number or the email address under which it was purchased.

  We will be able to support & help you if:

  1. proof of purchase is & the serial number is registered with Adobe.

  2. in the event that it is produced volume license & you have the order number, the ID of the end user, deploy to ID or address email ID with which it has been registered.

  Please answer any of this information.

  Kind regards

  Baudier

• Management subscription cloud and Creative Suite CS6 in a computer

  I have a subscription of cloud (PC) labour that I would use at home (Mac) when I need to work from home. I also have a CS6 Creative Suite (same Mac) for personal use. I want to be able to work of zinc files without disturbing my personal suite. Is this possible?

  Hi WAandDFS,

  As the creative cloud composition was renewed, so you must disconnect from the Adobe application manager (CC app) & reconnect you, then launch the product.

  I understand that the previous subscription was installed where the new creative cloud subscription a CC icon of the application from the Adobe Application Manager.

  You can use the cleanup tool to remove Adobe Application manager (http://www.adobe.com/support/contact/cscleanertool.html) & download the CC these past App

  (https://creative.adobe.com/products/creative-cloud)

  Note: If you get any guest at the launch of the product, click on "buy this software" & sign in, wil turn on the current version.

  Kind regards

  Baudier

• Why Adobe Creative Suite is asking me to renew my subscription

  I have the Creative Suite installed on 2 different Operatin systems. I usually use it under windows. Today, I would like to use it on my Mac, but I get a notice telling me to renew my subscription. It works very well under Windows.

  Click Application Manager and click Update.  Who usually synchronizes the verification of membership cloud products.

  Nancy O.