Custom printer form disappears after restart the computer.

Hi, I have a problem when I need to create shape size custom made every day once the computer restarts to print on my matrix printer. description of format custom: 4.5 height 1.5 in. in width.

My computer running on Windows 7 Professional with the new Panasonic KX-P1121E connected via the USB Port.

I formatted computer once installed with Trend Micro Antivirus. Is there a solution to the change in the management of printing where new forms can be change to built in either user-defined type? Maybe it'll work?

I read a lot of discussion and reading forums but no solution. If microsoft is able to help me on this would be much Grateful. thx a lot.

Hello

 
When you make these changes?
 
I suggest you try these methoods and check.
 
Method 1:
Change the settings through the application you are trying to print from if you don't need the size for a single project. Change the settings in the section printer and fax devices and printers of method if you need to print a certain size of default letter. I suggest that you try the following steps and check.
a. click Start, open Control Panel.
b. open devices and printers.
c. Select the printer, click the printer server properties.
d. check to create a form.
e. to make changes, and then click Save form.
f. click apply and ok.
Method 2:
I suggest to keep the computer in a clean boot state and check the status of the issue.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135.
Note: Please see 7 step the computer to a normal startup Dungeon upward after the problem is resolved.

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