d1e15ua #aba: cursor/touchpad freezes

Similar Questions

• Touchpad freezes / cursor disappears on Windows 8.1

  I have a Ultrabook from Split x 2 HP I bought a week ago.

  I've upgraded to 8.1 Windows recently. I noticed that my touchpad freezes and my cursor doesn't work anymore, no matter how many times I click or try to revive. If I start using the touch screen, the cursor disappears completely and does not return. Happen completely randomly - sometimes every two hours, sometimes more than once per hour. It has nothing to do with the number of channels I open or how many times I use it.
  I go to Device Manager to control the mouse pointer, and it says that the device is functioning properly. It shows also all the updates have been installed.
  Sometimes it lasts only 10 to 15 seconds, other times I have to close my computer and wait 30 seconds before you open it, and then the mouse will reappear.
  The driver is dated 23/08/2013 and the version is 17.0.2.24
  Just in case, here is the information on my computer:
  Intel Core i5-4202Y 1.60 GHz
  4.00 GB RAM
  64-bit operating system

  It worked for me.

  Go to the Generic USB (two of them) hub in Device Manager.

  Go to the power management tab

  Uncheck the box allowing the computer to turn off this device to save power.

  Turn it back on.

  My touchpad stopped everything by searching for a solution. I have 'unchecked' boxes and the touchpad are back to life before the reboot. He has worked since then. (three days)

• TouchPad freezes on Satellite L40 - 18Z

  Hi all, first Post.

  I am a former technician of I.T. & worked on computers since 1984, & on laptops since 2001.

  This topic is mainly about the L40 - 18Z, but 2 other models are mentioned.

  I met a problem with the TouchPad on a Toshiba L40 - 18Z, (& also an A100-338) running costs two installs 32-bit Vista Home Premium but not a recovery Partition or a Dvd.
  Same problem as well on a L300 - 25K running Windows 7 Edition Home Premium.

  The touchpad freezes sometimes. Sometimes, you can move the arrow cursor, but very slowly.

  All 3 work fine, now with a Usb mouse.

  ALL the latest drivers on the Toshiba site are installed on laptops all 3.
  All updates are installed with Microsoft.
  ALL have the latest Bios updates.

  The L300 - 25K & the A100-338, I think I solved the problem by installing the package of value added, but the VAP software is not listed in the section for the L40 drivers.
  I tried both the L300 & A100 VAP on the L40, but they did not work.

  Strangely, on the L40, I reduced the 1280 x 800 screen resolution to 1280 x 768 & the problem seems to have, at least for the last day or so!

  Also, I found that unplugging the power cord "cured" the problem on all 3 laptops right now.

  I tried to feed all 3 laptops without batteries at the same time that the fault occurred, but cela made no difference, while the batteries must be in agreement.

  The L300 is my own personal laptop & the other 2 are members of the family.

  I don't think that laptops specifications is relevant to this problem, but let's go anyway:

  Toshiba Equium L40 - 18Z (PSL48E-033008EN)
  32-bit Vista Home Premium
  Intel Cpu T2330 @ 1.60 ghz
  1.5 GB Ram Pc2-5300
  80 GB SATA hard drive
  TruBrite Lcd 15.4 "

  Toshiba A100-338 (PSAAQE-006008AV)
  32-bit Vista Home Premium
  Intel Cpu T5200 @ 1.60 ghz
  2 GB Pc2-5300 Ram
  100 GB SATA Hdd
  TruBrite Lcd 15.4 "

  Toshiba L300 - 25K (PSLB9E-03M02UEN)
  32-bit Windows 7 Home Premium (original Vista HP)
  Intel Celeron 900 Cpu @ 2.20 ghz
  2 GB Pc2-5300 Ram
  120 GB SATA hard drive
  TruBrite Lcd 15.4 "

  I would go to the bottom of this for all future repairs, so if anyone has any suggestions...?

  > I found that C:\Program Files\Synaptics\SynTPEnh.exe has been "blocked" so I moved the file to the desktop, unlocked, then he came back

  SynTPEnh.exe belongs to the Synaptics touchpad driver and I think that you have software installed on the laptop that doesn't work with this touchpad driver
  It's only a guess, but maybe some firewall or anti-virus tool could block this exe. Maybe you should check it using a clean operating system.

  Also try reinstalling the driver for the touchpad maybe it helps.

• Touchpad freezes

  My touchpad freezes randomly on my laptop.  My touchscren continues to work all the time.  I have a bluetooth mouse that works most of the time.   I downloaded the latest driver and my touchpad keeps freezing randomly.

  Product name: HP Split 13 x 2 PC
  Product number: E8C34UA #ABA
  Name:Intel (R) Core i5-4202Y CPU @ 1.60 GHz processor

  Synaptics Touchpad driver version 17.0.10.16 - November 7, 2013

  Hello Strang537,

  Welcome to the HP Forums!

  I understand that the touchpad does not work on your laptop. I'll do my best to help you! Please make sure you try all the steps in this post and let know what happens: matter of right clicking

  Thank you and have a great day!

  Mario

• Cursor randomly freezes and jumps to life on Tecra 8200 with Win XP

  Tecra 8200 with Win XP Professional

  The cursor randomly freezes and jumps to life after a few seconds, very rarely, I have to re - start.
  This happens as well with the mouse of keyboard or mouse remotely.

  Hope someone can help because it's driving crazy me.

  See you soon
  Matt

  I agree with Akuma. Disable the internal mouse and external use only. I have old Tecra M1 with the same keyboard and in my case the problem was faulty Acupoint placed on the keyboard.

  With the new keyboard, everything was OK again.
  I recommend you to disable the mouse of the computer laptop and external use only.

• Pavilion 14-066br: Touchpad freeze

  Hi, I have this very annoying problem where the touchpad freezes from time to time. He always thaws by itself, but it can last between 1 second to 1 minute for that to happen.

  I read the solutions for other people with the same problem, but nothing seems not to work. I tried to hard reset, reinstalling the driver, update the driver, reset the keypad touch and all the rest I found in this forum.
  What can I do now?

  Hi @walloguilherme,

  Thank you for the update.

  Nothing has alleviated the question and you did 2 laps, I suggest that you contact HP support for assistance.

  Please contact HP to Contact HP Supportassistance.

  Good luck!

• Satellite A300 - Touchpad freeze

  Hello

  At my laptop for about 18 months. She has now developed an irritating habit of freezing the pointer that cannot be erased by restarting.

  Any ideas on what I need to do to fix this?

  Paul

  Hello

  Does this mean that only your touchpad freezes or the computer?

  So without more information it of difficult to say something about this but I recommend you to install the latest driver for the touchpad on Toshiba website:
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Check this box!

• Satellite A500 keyboard and Touchpad freeze but the computer is still active

  Hi, I hope that some might be able to help me with this frustrating problem.

  Keyboard and mouse on my laptop have, during the last 4 months, been freezing almost randomly.

  This problem occurs only with the keyboard and notebook computer touchpad. If I use an external USB mouse, I have no problem.

  Please note that this is not all the freezing system. Once the keyb + touchpad freeze has occurred, I can always plug in a USB mouse and continue to use the computer.

  I have windows 7 64-bit.

  And what model of laptop do you have?
  Are you using the Toshiba recovery image or your own installation of the OS?

• Product name: laptop HP Pavilion 15, Windows 8.1. Touchpad freeze constantly

  Product name: HP Pavilion 15 PC laptop, product number: E3B56PA #ACJ, 8.1 only 64-bit language. Touchpad freeze constantly. Please help as soon as possible.the laptop is almost a year.

  Hello saandeepa,

  Welcome to the HP Forums!

  I understand that your touchpad freezes on your HP Pavilion Notebook 15.

  Let's start by ensuring that drivers are up to date. You can find them here: Synaptics TouchPad Driver.

  Also take a look at this document for issues of touchpad in Windows 8: use and troubleshooting of the TouchPad and ClickPad (Windows 8).

  I would like to know if that helps at all.

• Aspire V3-371 Touchpad freeze

  I have an Aspire new V3-371-596F.  Since it first started, I had problems with the touchpad freeze randomly.  The sroll two fingers is reversed, and I can't access all the settings to change the direction, either.  I downloaded the Synaptics driver on the Acer site, but Windows will not let me install the driver for the touchpad.

  When I go into the Manager of peripherals-> mouse and other pointing devices, one device listed there: HID-compliant mouse.  He said that the manufacturer is Microsoft and not Synaptics.  When I try to update driver, I select the synaptic downloaded driver it says the best driver for my device is already installed.

  How do you tell the computer on which it has not installed Microsoft mouse so I can use the right Synaptics driver?

  Thanks for any help.

  Edit: I should also mention that a Synaptics HID device appears in the device-> Human Interface Devices Manager.  However, windows does not seem to recognize that this device is the mouse.

  Hi all...

  I'll be back at Local Acer Service Center called the "highlights".

  I send in the laptop of V3-371 yesterday (15.10.14) and I got it back later (16.10.14)

  On the part of the technician, he told me that something wrong with the touchpad.

  They rework the jury of the touchpad, which means that they resolder the Board touhpad and reconnect the touchpad cable.

  Solve the problem, no more freezing issue now.

  Dear friends, you and send it and try this...

  Concerning

  Chris

• My cursor Touchpad stop working.

  I have Toshiba laptop, Satellite C-650-01W.  Cursor Touchpad stop working. How to get back to work?

  Hello

  Thanks for the reply.

  Glad to know that the problem has been resolved. If you have additional questions about Windows, please post your questions in this forum.

• WQ600UA #ABA: cursor on my LT freezes

  I have a HP Pavilion dm3 and my problem is that the cursor after a while crashes and I have to close my LT and restarted again.

  Is my product number: WQ600UA #ABA.

  Thanks for your help

  You are very welcome and good luck

  * Click on the white button on the right to say thank you Thumbs Up *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• Portege Z30 PT24AE - Touchpad freeze intermittently

  I have a book ultra z30 Portege (Windows 7 Pro) and a few weeks ago began to notice that the touchpad would freeze all of a sudden. All other functions work; That is to say by typing on the keyboard could perform an operation expected or right click would open pop a list of respect. However, I wouldn't be able to move the cursor was frozen.

  I tried the Fn + F5 key or CTRL key. + F5 and all other combinations, I can find online.
  The only thing that seems to work is me close the cover and opening it (available online as well) and then I have to log in again to continue my work.

  Any thoughts on what is happening here... All the drivers are updated.

  Thanks in advance

  A
  NB:-the part number is PT24AE-00S01UEN

  I think it's a touchpad cable problem. Send in for repair.

• HP split 13 X 2-mouse / Touchpad FREEZES

  I just bought the HP 13 X 2 Split and in the first time I started to make the experience of the mouse freezes all the time.

  When I go into Device Manager, I see a exclamation mark on two different hardware, not both at the same time, it keeps alternating between Touchpad (error 43 cod3) and also on Intel USB 3.0 eXtensible Host Controller.

  Both say that a device malfunction filed windows to stop the machine and he said: this is the problem driver or physical problem, the thing is that I've updated every single driver this laptop of HP Support Assistant, including the wireless mouse, bios, everything... I've updated to Windows 8.1... I've updated the drivers from the Intel/Synaptic Web site, I tried all updates and none of them worked, the issue still multibordure every time.

  I can get the touchpad working again if I restart the computer, or if I remove the device and then ask windows to find new hardware, or sometimes if I deactivate and reactivate. But sometimes the only way to restart the computer.

  Is my product number: E8C34UA #ABA

  Product name: HP Split 13 X 2 PC

  In addition, I did a recovery of the plant using HP to see recovery it freezes again, just to confirm if it was the drivers of modernization that caused, and it doesn't occur, but less often, and after I did the recovery (can not cancel the update of the bios) I can't upgrade the Synaptics TouchPad of HP Support Assistant driver , it downlaods and it fails when it tries to install, but it gives no detailed error, says she didn't.

  Any help before I return this unit?

  Please... I really liked the computer, but I can't keep it without the mouse works correctly.

  Thanks for any help.

  Leo

  FIX OF A PROBLEM

  Just to let you know all that I was sure that the whole problem, it wasn't driver or any type of configuration that was leading my touchpad, ssd, usb, audio and hdmi for defective.

  I experienced the problem in the first week, I bought this laptop, but because I live in the Brazil and I'll usually once a year to visit the USA I couldn't use the guarantee to maintain the product for a few weeks.

  That I decided to buy two Digital connectors and to open up the laptop. I tried to find on HP Store these parts, but they were not available there, so, I went to eBay and bought two pieces.

  First, I opened the dockstation (it was easier), but the problem persists, then I opened the laptop itself and replaced the conector original with a new all my problems went away<>

  My HDMI not working, my right USB just worked with a gadget 2.0 in this regard, the touchpad couldn't have more than a few minutes without giving me the "device failed - code 43 descriptor" on windows, and now everything works perfectly as it is supposed to work.

  If someone wants to give this photo of a trial, the part number of the material that I replaced was:

  36888-001 48.41l04.011 HP DOCKING CONNECTOR CARD W / CABLE SPLIT 13 - G 13-G110DX

  If someone needs more details, you can send me a message and I can help, I almost threw the phone on the wall once and I can image the frustration to have it malfunction all the time.

• laptop HP 15-r0632: cursor keeps freezing intermittently during labour

  My cursor keeps intermittent freezing during the work. He comes back to life after a few seconds or minutes, usually after pressing the windows key several times. Help, please. Is this a driver problem with the synaptic pointing device?

  Hi @swastikagrawal

  Thank you for your request, I will do my best to help you.

  I understand that, while working your cursor freezes intermittently.

  You did all your Windows updates?

  Did you run HP Support Assistant to facilitate updates of HP?

  Here is a link for the use and troubleshooting of the TouchPad and ClickPad (Windows 8) that will help you.

  I was unable to locate a model hp 15-r0632 did you mean 15-r063tu.

  You can locate the HP recommended driver by following the link on this HP drivers and downloadspage.  You will need to enter your model or select detect my product. You can manually check that you need to install the correct driver.

  Good luck!