Defective cartridge for OfficeJet 6500 920XL ink

Similar Questions

• Problems with 920XL ink for Officejet 6500 a more printer

  I was very disappointed so far with 920XL ink. It is supposed to provide 2.5 x the ink, but since my printer use frequently will not be printed in black and I have to remove the cartridge, shake and replace to get the ink out. Someone else had this problem? I had no problem with the ordinary 920 black ink cartridge.

  HPnewbee Hey!

  You may have a bad cartridge. If you have recently purchased it, it may still be in warranty. You can call to see if you can get a replacement cartridge.

  I hope this helps!

• No printing black ink for OfficeJet 6500 a Plus.

  My Officejet 6500 did this once before and everything started to work properly.  Now print all colors except black. I replaced the cartridge HP 920XL but does not always print. Printer indicates that the cartridge is not empty. Checked the troubleshooting but no problem with the cartridge or seats.  Through printer head cleaning. Tried to align the print heads, but failed. Does this mean I need to replace the print head?

  Hi sandraYPO,

  I understand that the black is not printing.

  Thank you for your response.
  I'll be happy to help you with this.

  I knew not what documents you have already tried.

  Here is a document for the printer does not print black ink or color ink or prints blank Pages.

  I have included a document for the 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the screen of the control panel. It will provide you with the instructions to manually remove and clean the print head.

  This URL is a message for soaking the print head that you can try.

  New black cartridge prints partially and light.

  I hope this helps.
  Thanks for posting on the HP Forums. Have a great day!

• Conclusions on the (empty) replacement? Ink cartridges for OfficeJet 8600 N911g

  I would like to note some interesting conclusions on the replacement of "Setup cartridges.

  The printer has reported that the black ink was out and needed replacement.  It really has not reported the CMY cartridges also outside, even if they were low.  Oddly however, the printer continued printing in any case, even if the text was black.

  When I replaced it with the full k cartridge, suddenly C cartridges and there were empty!  The M cartridge gave a level showing approximately a 1/8th.

  So I removed the full k cartridge and handed in the (almost emplty?) 'installation type' K cartridge: there was still a bit of reading level K, but now all the cartridges C, M and there were empty!  What was going on?  Nothing in the M cartridge has been used, and all of a sudden it was empty?

  Okay, okay.  I accept the high probability that when a cartridge is empty, all others probably get nearly empty too.  I won't have to be wary as a great many people that the printer has the ability to detect a cartridge Exchange (from vacuum full for) and therefore on the alert to create a user change as the rest of the cartridges, regardless of the level of ink.  It is probably the case that all cartridges must be turned on outside.

  However, these experiments show that the ink level detection technology has a worse quality than the ability of the first Kia or Hyundai models at different levels of meaning fuel in the tank.  How long have you been at the forefront of the HP inkjet technology?  Decades now?  And you're telling me that a magenta cartridge that was not detected in the vacuum cartridges K switched again (full) to the old (almost empty) again (full) back again, and now all color cartridges are felt as empty?

  I'm glad that I'm not a suspicious person, HP, or I might be inclined to believe that something funny is going on.

  There are a few other (unofficial?) HP support forum and I read dozens of messages from OJ8600 (N911g) owners, saying that he would be their last HP product.  I hope that I have misunderstood them.  After all, I'm not a suspect.

  There is a boot process when a new cartridge is installed to remove the air from the print head.  He began all colors and blacks whenever a cartridge is changed.  If a cartridge is almost empty and a different cartridge is replaced the boot may cause this cartridge should now appear as low.

  I suggest running the printer until it refuses to print as a cartridge becomes really empty, then replace all of the cartridges that are both low.

  Initial depression on the ink indicator is defined before the cartridges actually run out of ink to give you time to buy a replacement. You have no need to replace the cartrdiges until they are actually exhausted.

• HP Officejet 6500 E709n ink printing - black not printing

  I have a printer HP Officejet 6500 E709n and for some reason the black ink is not printing.  Color cartridges work fine.  I have even changed the black, cleaned cartridge and print head alignment, uninstalled and reinstalled the printer, but nothing solved the problem.  I was wondering if the color management profile has something to do with it.  Help, please!

  Thank you!

  mickicarter wrote:
  

  Tell me how to solve this problem.

  See the post here.

• OfficeJet 6500 black ink

  I have a HP Officejet 6500 wireless that does not print color only black ink

  Solutions/similar problem?

  Recently did it start?

  Did you recently change a cartridge?

  I also try to take the cartridge from the printer and make sure that the air holes are open.  In addition, make sure that electrical contact is clean on the cartridge and the printer print head.

  There are a document, as well, with steps to help solve a problem of print quality in the Officejet 6500 E709n wireless.  The document can be found here.

  If you get to step on replacing the printhead, then there need determine if the printer is under warranty.  That it is an E709n, I guess that it is out of warranty.  If you are out of warranty, then you still have a few options in this case.

  (1) we can try the workaround provided by Bob_Headrick in the thread found here.

  (2) you can also buy the print head from HP for the E709n parts store.  The part number for the print head is CN643a for the Officejet 6500 E709n wireless.  The print head sells currently for about US $70.

  (3) you can buy a new printer.  This option would be accompanied by a new full factory warranty.

  I hope this helps.

• Display for Officejet 6500 dissolved

  Display of our HP Officejet 6500 all-in-one was slowly dissolved over the past month. We bought a year and a half so he's out of warentee. When we fax, we cannot read the number as we walked. All the necessary information on the display screen are not available to us. Is there something that can be done to solve this problem? Or is it just a lost cause of built in obsolescence?

  Thanks for reading,

  Naomi

  Step 1: Use the flat screwdriver to remove the cover plate.

  

  

  

  Step 2: Remove two black torx screws on the left and right side plate under shelter.  I have had no bit torx with my clients, so I used a small flat head precision screwdriver.  To the screw on the left, you will need lifting the lid on the additional paper tray.

  

  Step 3: Using the flat screwdriver you used to detach the faceplate, press the tabs to remove the control panel.  There are 3 (or 4? can't remember now) tabs to unlock.

  

  

  Step 5: Remove the control panel of the plateau in which it sits.

  

  Step 6: Remove the control panel cover.  Simply pull directly outward.  There is no locking tabs.  Be gentle, but not a chicken.  It will survive.

  

  Step 7: Remove the 6 (a little smaller than blacks) silver torx screws at the rear of the Panel.  Again, I used a precision over small flat screwdriver and it worked very well.  Once these 6 screws are out, the PCB (with fixed LCD) will come immediately.   No prying eyes, simply lift the opposite side of starting from the tabs and pull out.

  

  Step 8: Prepare and know your Board of Directors.  Place the port of PCB LCD screen up (for lack of a better description) keep the flat cable on the back.  Don't forget, it hangs at the edge of what surface you put on that, we put a LOT of force on this piece.

  

  

  Please forgive the degree of dirt... not my house... Home customers.

  Step 9: Release the LCD display of the status bar it is in.  Holds it with very low adhesive tape.  Very thin pieces on the left and right.  I do not recommend using the screwdriver with it.  Just use your fingers and little patience and let the LCD come with light force.  It took 30 seconds to get out me of this bin.  Long time when there is a screwdriver sitting right next to you that you could catch and push underneath.

  

  Step 10: On the head screwdriver flat number four... Take the tip of the screwdriver and press the cable sheet that is attached to the LCD screen directly on the edge of the circuit board.  Moving to the low one or two millimeters and press again.  Another mm or two and press again.  Go allllllll the bottom of the Strip and press.  I repeat: PRESS! DO NOT DRAG.  If you drag, you will tear the ribbon cable.  Also, do not reach the edge of the cardboard nearby because you could slip and go straight through the ribbon cable (as I did when I was getting impatient 1/4 the way through).  EXTREME PATIENCE is necessary for this process, otherwise it will be a huge waste of your time.

  

  

  Not a redundant pic.  Show the difference in the movement of the driver to a different place, but on the same pins.

  NOTE: Got to half way through and I wanted to see the difference.  Before you begin, my client had 6... Yes only SIX vertical sets of pixels on the LCD display (on 80 total vertical sets for display, 16 sets of 5).  I reconnected the Ribbon on the PCB cable and plugged the power to the printer.  WAHOO! I can see something actually readable!  So I disconnected the power, removed the ribbon cable and continued on the rest of the pins.

  

  After pushing down the rest of the pins, I'm done with something that was MUCH more readable than what I started with.  There is ZERO that can be read on the front screen.  No, I'm getting somewhere.

  

  Could be even better but...

  Step 11: A pencil any with an hard reset on it.  If it is too soft, it is enough.  As you did with the screwdriver, press the pins with the eraser firmly.  I was pressing hard enough to compress the low gum a little.  Figured, ' what I have to lose. " "If I destroy it, I say just the customer there is nothing I could do": Pei

  

  

  Again, use patience and work down a few pins at the same time, so that each of them ends by pressing twice.

  NOTE: After that, I hooked the rear plate until the printer just to see the difference:

  

  YES!  QUITE usable now!  Not perfect!  But still a lot better than having to chuck the printer or not read the screen AT ALL!

  Step 12: Return all together.  Look at the first steps, if you have forgotten how.  The screen was even better once I got it all back together.

  

  I hope this helps! Absolutely had no idea it would work, reason for which I don't have pictures of what it looked like before... But trust me... it was literally only 6 visible vertical sets of pixels on the screen.  Read absolutely nothing.  My client is completely satisfied with using it like that because she could actually do what was on the screen.

  The reason why I even looked into it was because she told me that it was getting worse... ALL HP recommendations of their (this) site says to unplug the power, press # 6, blah blah blah.  That's BS.  If there is a progressive problem like that, it's 100% always going to be a physical problem.  NOT a chip problem (which is what they tried to involve having the power to bike system.)  In fact, their resolutions meant: ' we do not have a clue as to why this happens.»

  I know exactly why it's happening.  Go to pretend to change the ink cartridge.  Lift the top cover (not the scanner bed cover, the whole top cover).  OK, now close.  You get to an inch before it closes completely and BOOM!  Something loose in the prop-up mechanism and he slams down.  Well well with this past several times with paper jams if deleted and any other, the LCD Ribbon membrane that is literally a piece of tape cable slowly starts to come loose over time.  That's why you ALL experience get worse and worse.

  Again, this is not a full proof solution, but it avoids the need to throw a system perfectly 'printing and scanning.

  I hope this helps and good luck!

  Thank you

  Paul

  PCFixerGuy.com

• TOOLBOX for officejet 6500 disappeared

  OfficeJet 6500 (e709n)

  Windows 7-64

  I have more access to the Toolbox to check my ink level

  Help, please

  Thank you

  Thanks again

  sounds a bit complicated but I have to be out of town for a few days and will check it out when I come back

• OFFICEJET 6500: PRINTING INK BLACK

  Get copies in black, but the printer does not print black  Printing configuration report shows the color cartridges, but the black cartridge is empty.  I installed a new cartridge and, as I said, I can copy in black.

  Document here has troubleshooting which can help solve the black does not print on your Officejet 6500 be sure to check the vents.  If the above does not resolve the problem, the message here can help.

  Note that black copies are in fact in the color ink to make composite black.

• HP Officejet 6500 E709n: HP Officejet 6500 E709n - ink system failure error message.

  I have a printer HP Officejet 6500 E709n.  I get the following error message when I turn on the printer:

  'Ink system failure.  "Please turn printer off, then on.

  I then do as instructed and turn the printer off, but then the whenever I re - turn on the printer, I get the same error again.  The printer is now fixed to the top and none of the buttons on the printer works except the Power button on / off.

  Any suggestions on how to proceed?

  Hi @recooke,

  Welcome to the Forums of HP Support! I see that you can not use your HP Officejet 6500 Wireless. You get a printer fault to "turn printer off and then on again" you did without success.

  Please perform a hard reset:

  1. disconnect all cables and cards of memory in the printer.  Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.
      
  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup).
      
  5. connect the power cord to the back of the printer.
      
  6. the printer should automatically power back upward.  If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is an all-in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It is recommended that the printer is plugged directly into a wall socket to ensure a uniform level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  Any change?

  If you still see the error, please check your Inbox. I sent you a private message on the Forums.

  Response with the result. I hope this helps.

  Just say thank you, please click the ' Thumbs Up ' button.

• Driver for Officejet 6500 E709a must be updated. Currently causes a distortion of the Excel worksheets.

  By Microsoft, the driver for the Officejet 6500 E709a must be updated to resolve a problem that causes the deformation of MS Excel spreadsheets.  http://answers.Microsoft.com/en-us/Office/Forum/office_2010-Excel/Excel-2010-scrolling-problem/166a8...

  The forum page linked above:

  If the problem occurs in safe mode too, change the default printer and check. If Excel works fine after changing the default printer, then contact the manufacturer of the printer to update printer drivers.

  GHenry512, welcome to the forum.

  Since you don't mention which operating system you use, here is the Support page for the printer.  Choose your operating system from the drop-down list to see if there is an update to the driver.

  Please click on "BRAVO Thumbs Up" if I helped you and click on "Accept as Solution" If your problem is resolved.

• Support for Officejet 6500 E709n ePrint? Not easy to use!

  How does a print docs from your iPhone on an OfficeJet 6500 E709n.  I installed the home & Biz ePrint iPhone app and was able to print something on my wifi enabled printer, but it seems like a process terrible roundabout.  I tell myself that I must be doong something wrong.  Can you give me the configuration and use the procedure to do this.  Thank you!

  Great!  I'm glad it works for you. Say your question, you're right.  The E709n came out before the implementation of ePrint, so it doesn't have the same opportunities of access to the service.  As the Home & Biz app uses the local network to connect, it will allow you to print from mobile devices to the E709 on this network.

• Cannot use the installer for Officejet 6500 all-in-one because of the resolution of the screen

  Hello

  I thought I could install my new Officejet 6500 as a printer network during the weekend, but apparently, HP had a different opinion...

  I use a netbook for my work as I travel a lot. Unfortunately, the screen resolution max available for these computers to wide screen is "limited" to 1024 x 576, which is less than the minimum required by the installation software (800 x 600), so I can't just install drivers and software. I tried to download the drivers from the HP support site, but ran into the same problem again.

  I'd appreciate any help I don't have a desktop or a laptop with a ratio of the 'normal' view and I'm stuck with a machine that is "useless"...

  Thanks a lot in advance!

  Yes. When you get to the window system requirements check, click the button cancel while now the keys Ctrl + Shift. It will bypass the sys. Req. check and continue with the installation. You may need to do this several times for the installation to continue.

• Ink cartridges for OfficeJet 6700

  Yesterday, I bought a printer/all-in-one HP OfficeJet 6700 Premium.  Ink cartridges keep popping out when you put them in, and even when they stay in the machine says no ink cartridge have been installed, then it will not print anything.  The printer print a few documents for me yesterday so I don't know that I've implemented the machine correctly.

  What happens here?  Is there a quick fix for this problem, or do I have a "lemon" on my hands?  If the latter, who do I call to return the printer and get a full refund of the purchase price?  Thanks for your quick response.

  Hey, Ciara - thanks for your quick response.  I spoke at length yesterday a representative of the HP (Tina) customer service - which was fabulous and we both concluded after several attempts installation of the cartridges in my printer mechanism was faulty.  HP spent night news to me I'll install later today.

  The problem is purely mechanical: my printer cartridges were not "snap in" at all, such as the printer didn't know they were there.  They were also burst its place inside the machine each time the cartridge belt moved back.

  If the problem persists with the replacement printer I let you know directly that they have a 'lemon' on your hands with this model HP.  Thanks again for your help.

• Ink cartridges for Officejet 7610

  Hello! I've got a 7610 large format printer Officejet all-in-one...

  I want to know what I can use this 4 cartridge pack:

  -HP 932 XL 4-pack C2P42AE

  and

  -HP 932XL black CN053AE?

  In need to print huge amount of data tomorrow and I don't know what to buy...

  Help, please

  Thank you

  Hello! Welcome to the @Zrinky forums

  Please see the link below I posted for you. You should be able to find the ink cartridges, you are able to use with your Officejet 7610 large Format from there.

  What cartridges work with my HP printer?

  I hope that it helps, have a nice day