Dell audit scam?

Similar Questions

• Call Dell technician - scam?

  HI team,

  I get calls from days saying they are from dell.

  The first call I got, he said, he calls with dell as they get errors reported to the server dell with my machine. He asked to open the laptop and go to eventviewer. Then I asked him to send me an official email from your email from dell to proceed further to be sure. The appeal was abandoned.

  Today, I got another call from another number with a person with the Indian accent. He said it comes from dell and call technical support team has been disconnected.

  This looks like a scam to me call. How do these guys get this information of the mine. Or is it a real call to dell.

  One thing I had recently reached out to dell with one of my technical problem with the laptop and it started a few days ago. It seems that this information flowed after my call with dell team.

  Not sure but it looks like...

  Please go back to the top of this forum and read the announcement, "scammers pretending to Dell technical support.

• Dell technician scam?

  Hello

  I have been called 3 times by someone posing as a Dell technician.  It's the same person.  I got the first call may 27 and the second and third calls on 03/06/16-6/416.

  It's the same person.  The person said that my computer was to generate errors and that he had to update my anti-virus software.  I know it's a scam, because I recently graduated College with a certificate as a computer support specialist.  I already have a fraud with the FTC report, but I would like to make a report on the fraud with Dell security also.

  Can you please give me a phone number or a website that I will be able to open a fraud case?

  Thank you

  Our apologies. Please come back at the top of this map of service USA customer and read the announcement, "scammers pretending to Support Technology Guide»

  

• (Redirected) Check Dell?

  So I look at the my account page to see that my order was cancelled. I get then contacted by dell audit to confirm that I placed an order. I confirmed I was the one who placed the order, but it's been 12 hours and my order still says cancelled. Anyone have any idea when this will update / if there is a problem. Let me know thanks

  Better to post this thread in the Customer Care Forum here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Bev.

• "Windows is unable to complete the installation. To install Windows on theis compuiter, re-run the installation. »

  Got the "upgrade kit" update to Windows 7 for 64-bit to a 64-bit Vista OS. Has made the Upgrade Advisor, enlists Dell first, me Deauthorize Itunes - done, uninstall my printer - in fact, Dell Tools uninstall - made, said, all good, run Windows 7 - has done and, now, I'm on a restart loop. I called Dell, complete scam: they want $269.00 to "software". Read all articles about MS and Dell work together to bring '7' to the end user and the end user obtained just watered.  How to exit this loop of reboot? Widows 7 ran completely and looked at things would happen, then I received the following message: "Windows cannot complete the installation. To install Windows on this computer, run the Setup again. "PC - i7, 8 GB, 1 GB vid, AVG paid version and cannot go back to my Vista OS!  Tried using restore... no good.

  You will probably be able to break out by pressing the top and bottom keys management during the first part of the black screen reboot.

  Messages rating helps other users

  Mark L. Ferguson MS - MVP

• My Dell Inspiron n05030 conducted an audit of systems and he said that I had an imminent failure about to happen

  My dell inspiron n05030 conducted an audit of systems, and he said that I had an imminent failure happen how to avoid or solve this problem? Thank you

  Original title: need help to prevent an accident thank you

  For any future reference if my hard drive crashes my computer would work always? Thanks again

  There is a difference between an accident and hard drive failure... See the links above in my previous post.

  If it crashes, Yes, your computer should / could work on a 'degree' depending on what is the cause of the crash.  Sometimes, it can be fixed by updates to the driver or a system recovery.

  If the hard disk fails, you can replace the hard drive.  If all the other components worked very well, they should continue to work after you replace the old hard drive and it is recognized.

• SCAM or Virus posing as Dell SupportAssist?

  This morning I had a popup indicating that it is Dell SupportAssist, with an "alert" that there was a problem with my PC. I did a quick check on the WEB that SupportAssist is a legitimate and observed program ago installed (or updated) 2 days, on the assumption of an automatic update of Dell.

  To continue, the program asked me to confirm ownership by logging into my account of Dell. After that, he asked my name, phone and email to help me with my alert.  Is this normal configured for this tool? Although suspicious, I have provided the information, which seems to hang when I tried to continue.

  Now concerned, I started manually SupportAssist, noting that a different interface. I've killed the previous pop-up and changed my password from Dell with a slight hope that I was in time to prevent any spoofing, etc.. I did a scan with SupportAssist and no problems were detected. I ran my anti-virus, but no problems were detected.

  The above behavior is normal for Dell SupportAssist? Y at - there no virus known (and how to remove) that appears like this Dell software? I have a XPS 12.

  Concerned...

  After the above, I got a Dell legitimate email thanking me to set up my Dell account. Although I opened it a long time ago, the address information has been significantly exceeded, it seems that this alert was simply to ensure that my personal account information has been updated and complete.

  While I've heard of scams that ask for personal information and access to your computer, as well as a charge subsequent to solve this problem, the species seems to be legitimate. While SupportAssist looks like it might be useful, it bothered me that has been installed and executed without my consent. It would have been better for Dell to send an email explaining and offering of novelty, so it wouldn't be a surprise.

• INSIDE JOB "DELL TECHNICAL SUPPORT" BASED IN INDIA HAS A SCAM

  Hello

  I am writing because I was the victim of what I believe, it's a "Dell inside job" in this scam of technical support for users of computers Dell off warranty or expired support based in INDIA. I've been a customer of DELL since 2003, was always the best technology support without problem, even when I called once about 7 years ago they cleaned up my computer for $49.00 which was ok with me without any problem. I bought an all in one computer in 2012, with 3 years of support. My problem started when I called DELL April 2016 of course didn't help because my computer was not covered, they wanted me to pay $89.00 a service of time, at this time there what I wanted was to get my computer to windows 8.1, I wasn't happy with 10, my computer was working fine. A week later, I started getting calls from ladies with Hindu accent claiming to be from Dell who want to help me fix my computer. I was always busy, and I told them that I not had time to seat 2 hours to do. They called it forth, until the day exactly a 29/08/16 months ago, I had the time to fix my computer slow and accepted their offer. He gave his guarantee Id # DELL9929 its name: Eric Thomas with a Hindu accent, I asked him: are you really from Dell? He reassured me that it was, they were getting signals from my computer that something was wrong. I thought because my computer after this call in April started to have more and more slow. He wanted to have access to my computer which is the only way they can fix it, I gave him access he installed an internet to analyze and clean security program call them KAPERSKY, he began to clear the files etc. According to him clean my computer. I made it clear I was not buying anything, he said no worries we do it because we have too many alerts to your computer. He told me he was going to monitor my computer for a week that he will call me Monday. I didn't go on my bank account or check e-mails because I felt that they looked at me, but instead of Monday he called me on Friday, so I told her that I don't have confidence in him. As soon as I hung up to 02/09/16 I called said Dell TECH SUPPORT what happened, to my great surprise this Hindu guy named Muthu Chidambaram Service Request: 935549938 has acted as he was aware of the scam, told me he's going to clean my computer for $89.00 service time or $239.00 per year. He also told me that I needed better security that he had one that was best for $249.99. I paid the $89.00 did not buy anything, but when I went to the Dell website to find a security software they had some for as low as $14,99 as it was the labor day weekend. I wonder why he tried to sell me one so expensive? As soon as I suspended with DELL, I went into my email to find that I had been charged by PayPal $450,00 leave DEN SUPPORT, called 801-829-7424 # imposter ask my money back either. PayPal and my Bank got my money, but it does not stop there. Why do I say is an inside job? 5 days after calling DELL TECH taking charge on 02/09/16, once again I received a call to a different number I gave only Muthu to contact me in case we were disconnected my phone Earth when it was fix my computer, the guy also Hindu told me exactly the same thing others had said in so many calls : They received signals. After you fix my computer Muthu asked me to respond to his email if I had more problems with my computer. My computer started acting again when I answered by Muthu email because I need help, he never responded, but when I called the 09/09/16 DELL SUPPORT because my computer was not at beginning, they wanted me to pay again, when I asked to speak to a supervisor, Rajeev (name of Tech) told me I had to pay $39.00 to talk to a supervisor which is something that I have never heard in my life, dealing with many companies. I was upset and told him they were running a scam, an inside job of the technical support because everyone involved was based in India, I told Rajeev history and he said that I was going to go further. 13/09/16, I got a call from DELL, a supervisor called Hindu Dave too, not too sweet. I told him about the scam from inside DELL, suddenly, he said: "I can refund your $89.00, you can call the DELL TECHNICAL SUPPORT so they can fix your computer". I got the $89.00. My computer does not work. I'm afraid to call the DELL TECHNICAL SUPPORT because they do the same thing again, their scam's with Dell Support off users guaranteed because they can make money in this way. I think they get a bonus if they sell us more, so our computer will never work as they should, because they want to keep us reminded. If we fall into their trap, like I did, you call DELL to fix our computer every time. A SCAM. They have our computer tag #, all of our personal information. Scary. I think the enamel of Muthu, I answered, was something that has infected my computer. Long story, but true.

  Read thisand follow the link to report your problem to Dell for investigation.

• Referred to Dell Service refund scam?

  I just got a call from a man of Middle Eastern sounding who claimed to be Service of Dell's Support and said that they send me a refund for the services I paid for for over a year!  I said, well, since you are with Dell just send it to my address.  He wanted me to go on my computer to give him the information.  NOPE > NO CIGAR!  I know that this is how it starts.  I said try nice and hung up.  Looked on my phone... was not a complete phone #... just 537.  Anyone else get this call?

  Hi ckast59,

  Thank you for that bring to our attention.

  Data protection is a top priority for Dell. Unfortunately, technology phone scams have become prevalent in all of our industry.

  We would love for you to take a moment to help us stop cybercriminals by pointing out the details on your interaction. Please fill out this form. This will allow us to continue the investigation.

  Please read also this Wiki which includes more useful data. Note that Dell would not say it no unsolicited. The only time where we would contact you would via the DellConnect software or the Dell Support Center software. But only after you have agreed to be contacted from the software.  Thank you.

  Kind regards
  Robert

• Scam or Dell?

  I got a call this morning a Dell technician assumed that my email has been send spam. I was skeptical because I've seen no unusual activity on my email account, my computer was working well and he wanted to take control remotely to solve the problem (refuse simply to guide me through). This is the point where I hung up because I wasn't going to give remote access to my computer to a potential scammer. It seems to me that If my email has been send spam, it would be a problem with my E-mail security rather than my computer itself. My main question is if it was perhaps a legitimate call. I doubt that it was because I received calls from the scam in the past "Employees of Dell", but thought that I post here to see.

  Hello
  There are related discussions here now:
  http://en.community.Dell.com/support-forums/virus-spyware/f/3522/t/19660527
  http://en.community.Dell.com/support-forums/virus-spyware/f/3522/t/19661177
  http://en.community.Dell.com/support-forums/virus-spyware/f/3522/t/19618345
  There is an ad at the top of this forum: http://en.community.dell.com/support-forums/virus-spyware/f/3522/t/19624358

  This topic should probably be moved to related security forum.

• scam fake support Dell

  people have called me to the end for the support of my dell Inspiron that has been sent for repair of the new machine. they have my machine name and number of the tag, my cell phone, my email and other details.

  What type of data protection customer is as follows. I was going to buy a computer dell laptop for a close person, guess what happens to buy a dell again ever.

  I understand now. Yes, this scenario is different from anything the filing team contact you. Yes, it was a scam. My apologies. We collect these complaints of fraud, and have notified our Dell Securities team. Please follow the instructions here to give M DELL-Lorna all the data we need to send to our team of securities.

• Support scam Dell called?

  I received several calls from the ADMIN NOTE: number retired by the phone privacy policy > today. I picked up the third call, and a guy named Ashley said that my Dell laptop sends messages to Dell on malicious software downloaded on my laptop. I told her to give me the number of what he done correctly. I called from my landline to this number, and this seemed to be a genuine Dell customer support. This number is also on the website dell as home users in warranty customer.

  Ashley asked me ' can you turn on the computer so I can guide you through a few steps? ' and when I did it asked me to press the Windows key + R and then type eventvwr. He said click on custom-> administrative events views and what do you see? I told nothing, even if I saw on errors and warnings of k 14. He hung up soon. Google told me that say your machine has a problem, citing the event errors view is a well known scam.

  Is it a scam? I would be very surprised if it wasn't. Can you please review?

  I see that a similar problem has been reported here.

  en.Community.Dell.com/.../19629723

  It's a scam, and our team Dell securities studies. They are using our real phone number and hiding their phone numbers not Dell. We collect these complaints. Follow the instructions here to check your system and also to give M DELL-Lorna all the data we need to send to our team of securities.

• Has had several phone calls from so-called people representing Microsoft wanting to do an audit on the performance of MY COMPUTER. Is this a valid request or a scam?

  Phone calls from people with barely passable English so hard to understand. They are supposed to represent Microsoft and demand to go to the line so they can check the preformance of my Windows System.

  Have now had 3 calls in two days, but I hung up, there is no way to confirm that they are, in fact, Microsoft.

  Is this a common scam?

  It is a scam.

  Microsoft will never give you an unsolicited telephone call.

  HTH,
  JW

• Free Dell reference with mobile Xbox scam

  I just spent the last hours 3 is pulled around Dell because their online free Xbox offer is fraudulent.  I hung up by the harshest supervisor, told by the main receptionist that she would not transfer me the Sales Department and then recalled withholding of 15 minutes later.  They post a price for the transaction (1399,99) and then add the Xbox in the basket at full price hoping you won't notice.  I have screenshots, impression of the chat dialog box and I hope that 2 hours of taped conversation where he also argued that the $100 discount offers for the PC more than $999 that doesn't expire until June 28 had expired somehow... June 4...  It was a false advertisement after another.  They even offered 5% back for what I had to deal with.  It was so good to them to offer me something that I already receive Dell as a member benefit.  Dell, you have gone downhill.  I find your shameful practices.  I'll be sure to post this situation where I can.

  Hi MelRain,

  I received a response to my request for Marketing Communications and they provide clarification on the Xbox offer interested you.

  The offer contained in banners on several web pages of Dell says you can receive a free TV OR switch to an Xbox deal. We walk the customer through the calculation of discount combined within several lines in the extraction path. The calculation of the Xbox runs $ 100.  Anywhere we don't mention a FREE XBOX.

  I hope this information is useful. Please let us know if you have other questions or concerns.

  Thank you
  Lorna

• When I turn on my dell computer vostro 1700 with windows 7, I get a pop up box in the lower right corner that says "complete audit log. What should I do?

  Windows 7 log in

  Hi tmmjr,

  Welcome to the Microsoft Answers community.

  a. Since when are you facing this problem?
  b. did you change to your computer recently?

  Perform the clean boot on your computer and check.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  To perform a clean boot on a computer, follow these steps.

  1. click on start, type msconfig in the search box and press ENTER.
   
  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
   
  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.
  7. after the computer starts, check if the problem is resolved.

  Please follow the system in the boot environment. If the problem does not occur, it indicates that the problem is related to an application or a service, we have disabled. You can use the MSCONFIG tool again to reactivate the disabled one by one element to find the culprit.
   
  If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source.
  http://support.microsoft.com/kb/331796 . In addition, refer to the section on how to restore your computer to a Normal startup mode

  Hope this information is useful.
  Let me know if it worked.

  Thank you, and in what concerns:
  Umesh P - Microsoft Support