Support scam Dell called?

I received several calls from the ADMIN NOTE: number retired by the phone privacy policy > today. I picked up the third call, and a guy named Ashley said that my Dell laptop sends messages to Dell on malicious software downloaded on my laptop. I told her to give me the number of what he done correctly. I called from my landline to this number, and this seemed to be a genuine Dell customer support. This number is also on the website dell as home users in warranty customer.

Ashley asked me ' can you turn on the computer so I can guide you through a few steps? ' and when I did it asked me to press the Windows key + R and then type eventvwr. He said click on custom-> administrative events views and what do you see? I told nothing, even if I saw on errors and warnings of k 14. He hung up soon. Google told me that say your machine has a problem, citing the event errors view is a well known scam.

Is it a scam? I would be very surprised if it wasn't. Can you please review?

I see that a similar problem has been reported here.

en.Community.Dell.com/.../19629723

It's a scam, and our team Dell securities studies. They are using our real phone number and hiding their phone numbers not Dell. We collect these complaints. Follow the instructions here to check your system and also to give M DELL-Lorna all the data we need to send to our team of securities.

Tags: Dell Products

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    @@@@@@@@@@@@@@@@@@@@@@

    This information is for the unsolicited telephone calls from people claiming to be from Microsoft.

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    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

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    • Microsoft technical support

    • Windows Support Group Technical Department

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  • In the United States, use the form of complaint to FTC Assistant.

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  • See you soon.

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    Microsoft technical support
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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Error report followed closely by scam phone call.__04 June 2010

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    Hello

    It seems that you had a telemarketing call or what we call a call of the scam. Do not provide a personal information in your.

    If you are in the United Kingdom and the appellant made an offer to help a royalty payment, you should contact the national fraud authority.  Details are on their website at:http://www.actionfraud.org.uk/

    The NFA has pledged to track down and eliminate these criminals, but they need all the help they can get to identify scams, if they do not speak that they can act.

    If you can at least get a website URL, which could be useful in a report.

    Avoid scams that use the Microsoft name fraudulently

    Cybercriminals often use the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use email to deceive you, they sometimes use the phone instead.

    Common scams that use the Microsoft name

    • A person of "Microsoft Support" calls to fix your computer
    • "You have won the Microsoft Lottery"
    • Microsoft "requires credit card information to validate your copy of Windows.
    • "Microsoft" send unsolicited e-mail with attached security updates

     

    Avoid these dangerous hoaxes

    We do not send unsolicited e-mail messages or make phone calls unsolicited request personal or financial information or repair your computer.

    If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links, delete the message or hang up the phone.

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you've been scammed.

    You did not win the "Microsoft Lottery".

    Microsoft customers are often the target of a scam that uses messages falsely promise money. Victims receive messages saying 'You won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

    If you have lost money to this scam, report it. You can also send the police report to Microsoft, and we will use it to help the security forces to catch criminals who send these e-mail messages.

    To protect yourself against these e-mail hoaxes, you can use the same general orientation you use to protect yourself against phishing scams.

    Microsoft do not ask for credit card information to validate your copy of Windows

    We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center or receive software updates from Microsoft Update. Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

    In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

    For more information, read the Microsoft Genuine software privacy statement program.

    To learn more about the program in general, see Genuine Windows: frequently asked questions.

    Microsoft sends no communication unsolicited on security updates

    When we publish information about a security software update or security incident, we send e-mail messages only to subscribers of our security communication program.

    Unfortunately, Cybercriminals have operated this program by sending fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus. Delete the message. Do not open the attachment.

    Legitimate security communications from Microsoft

    • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our site for more information on the update or the software security incident.
    • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

    concerning

     

    Paul

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    Hello GP.66,

    UN less you have prepaid support contract with Microsoft, then Microsoft will never ever call you or send you all your PC problems. It's simply a scam you bring to give access to your PC to allow these people to steal your password and other personal information such as banking passwords etc.

    Fortunately, you don't fall for their scam!

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

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    Hello

    No, it's a SCAM!

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
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    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
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    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
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    Microsoft - contact technical support
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  • «Support» security OnClick calls...

    This isn't a question rather a warning about receiving phone calls from a company calling itself 'support Onclick","Systemrecure"and"logmein123.com '...

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    One of my clients received a call from them and I had to know about it.  She's with talktalk broadband and I think most of the people who received calls from these crooks are with talktalk.

    --> I hope this helps! Please vote or mark as correct answer if it doesn't :)<>

    http://www.xinx.co.uk - my Web site | http://www.systems-and-solutions.co.uk - where I work


    Info from Microsoft about phishing . Information from Microsoft on the fake security software

    They can also ask to your bank details - we all know not to give strangers... don't forget what we learned when we were kids? Don't talk to strangers!

    --> I hope this helps! Please vote or mark as correct answer if it doesn't :)<>

    http://www.xinx.co.uk - my Web site | http://www.systems-and-solutions.co.uk - where I work


    Info from Microsoft about phishing . Information from Microsoft on the fake security software

  • Celon-tech support scams?

    I just got got off the phone with a Ceylon-tech support person. I talked through a series of commands that led me to a website called techinline.net. This has given to the person on the phone to my computer access. She then went to another website www.systweak.com. From this website, it has downloaded some sort of program that seemed to be the anti-virus software. I deleted since then, but im afraid that they may still have access to my computer. Anyone know the answer?

    A call you or call you?

    See below for more information and suggestions.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    https://WindowsSecrets.com/top-story/security-alert-bogus-tech-support-phone-calls/

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