Dell V305w printer not not scanning

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• Dell V305w printer will no paper feed

  My new Dell V305w printer worked fine for a few weeks, but now cannot properly feed paper. He turns and seems to have trouble pulling the paper down. The paper sometimes goes down a few inches and the printer starts to print, but the book isn't far enough into the printing machine. Fortunately, the printer continues printing without paper and then she finishes, but nothing comes out. Sometimes it is said that there is a paper jam. I have remove the partially inserted sheet and try again. And once again. And once again. There is nothing hinder the wheels that I see. I use regular printer paper. I have the same problem with envelopes. It seems like the envelope begins to feed and then stops, as the wheel intercepts her. Sometimes the envelope will go through the printer, but the impression is going to be dragged in off the edge of the envelope. It seems that the wheels do not pull the envelope or the sheet of paper in the machine.

  Justo something old... Take a couple of Q-tips, moisten them with rubbing alcohol, then try to clean the 2 grey rollers inside the paper tray that pull the paper when you try to print. Let the alcohol evaporate, and you're ready to go. Alcohol revives the surface of the roller which was not working because of the dust. Try to keep the printer covered to avoid this problem often. And there you go, fast and simple solution.

• Dell V305W printer unable to print and remove items from the queue

  Original title: Dell V305W printer

  Cannot get my printer to work.  the queue contains 2 documents.  I can remove all but one.  under status it says delete but it does not delete when I try to cancel it.  all of the suggestions.  Thank you.

  I solved the problem.  I turned off the computer and the printer and when I rebooted, I was able to delete the item in the queue.  Thanks for your reply Zhang.

• Officejet 8600 Windows 7 62 bit dell computer will not scan. HP P

  Will not scan new Officejet 8600 all-in-one.  7, 62 bit, computer operating system Dell.  A ran HP print and Scan doctor.  Upon arrival of the pilot, had me unplug the printer, then restart the computer.  Upon restart, received message "this tool could not solve the problem, even after a reboot.  Go to the HP customer care for help to solve this problem.  Function copy and printer works.  Connected by USB only.  Help, please. Thanks in advance.

  No problem.  I'm always happy to help you.  Looks like you might be on the right track with the cable.  What you are discribing it seems it's a communication problem, more of a problem with the drivers.  Make sure that you do not use a USB cable that is more than 6 feet (2 m).  Anything more than that and the loss of signal can cause problems like this.  Let me know what happens.

• Advantage of ink HP deskjet 2545: My HP deskjet ink advantage 2545 printer not scanning

  Please, I got my printer a few days ago. It prints without any problem, but it is not the scanner. When I click on "scan a document or photo" in HP printer not great companion... absolutely nothing happens. I tried to uninstall the printer software and reinstall its still the same issue. Please I need urgent help because I got the product mainly to analyze things. Thank you

  Hey @nnamdiokon,

• Able to print not scan over network, with Officejet 6500 E710n-z

  I tried with and without wire.  Printer was not detectable when connected wireless.  WLAN in wireframe, but can not scan from my office.  It gives an error of communication.  To print.  Tried with firewall disabled.  No chance!  Help, please.

  I solved it by turning off all computers, printer, router and modem and turn them then turn it back on.  It worked and now it works fine.  Thanks for your help...

• Dell photo 966 printer not scanning or printing on Windows 8.

  My dell photo 966 printer was analysis no matter what since it installed on my new windows 8 PC. He scanned and printed fine on my old Windows XP PC.

  The printer prints only half of the image I want to print also.

  Thank you

  Moya

  Hi Moya,

  This problem may occur if the printer driver is not compatible with the computer of Windows 8. See the Compatibility Center for more information.

  To use Dell 966 all in one Photo printer on Windows 8, you need to install the Windows 7 drivers in compatibility mode.

  1. Download Windows 7 drivers from the link: http://www.dell.com/support/drivers/us/en/19/product/dell-966
  2. Install the drivers in compatibility mode, see this link: http://windows.microsoft.com/en-ca/windows-8/older-programs-compatible-version-windows

  You can also check the online Help article: http://windows.microsoft.com/en-CA/windows/printer-problems-in-windows-help#fix-printer-problems=windows-8&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

• Dell 964 all in one Photo Printer not Scan

  I have a desktop Dell Dimension 3100/E310 with a Dell 964 All In One Photo Printer.  I have Windows XP on it.

  I had to re - install the printer drives and software.  I can get the documents to print correctly.  I can get the printer to scan by using the controls on the printer.  However, if I try to scan from the Dell 964 all in one Center on the computer, I get an error message that says:

  Scan failed

  Try these solutions:

  * Make sure the all-in-one is powered.  (IT IS).

  * Disconnect and reconnect the USB cable.  (I DID.)

  * Disconnect, then reconnect the power cable from the all-in-one.  (I DID.)

  * Restart the computer. (I DID.)

  Nothing has worked.

  Does anyone have any suggestions?

  Thank you.

  ColemanCreative,

  You should be able to scan from the Dell all-in-one Center.

  Make sure that the application that you want to scan to figure on the list. Try to read...

  Update of the list of applications to send scans to

  If you are trying to scan to a PDF or by fax, you must install the OCR program from the disk of the printer.

  In the digitization, if you have the disc that came with the printer, and then insert the floppy disk to the printer and keep it from running. Go to my computer and double-click it. Locate the drive that contains the disk Dell inside. Right-click on it, left click Explore. Find the folder of the OCR. In the OCR folder, there is a folder of Abbyy. Right click on setup.exe, which is located in the folder Abbyy and left, click Run as administrator. This will install the OCR program.

  Rick

• HP deskjet 4180 printer not scan

  I HAVE A PRINTER THAT I CAN'T SCAN.

  Hello

  
  1. what operating system is installed on the computer?
  2 are you able to print?
  3. do you get an error message when you try to scan?
  4. were there any changes (hardware or software) to the computer before the show?
  5. you have any scanning software installed on the computer?
  
  Download and install the scanning software and see if it helps.
  http://h10025.www1.HP.com/ewfrf/WC/softwareCategory?CC=US&DLC=en&lang=en&LC=en&Product=3177566&Task= &
  
  Note: Look for a software called HP scan diagnostic utility
  
  Hope this information helps.

• Printer not scan with the recent upgrade of Mac.

  I upgraded my Mac OSX to 10.6.8 and now my HP PSC 1410 don't scan. I downloaded the Mac OSXupdcombo and the HPPrinterDriver2.16.1.dmg, installed and rebooted, but still does not work. Do I need to uninstall the printer? I don't want to lose the print capabilities in order to restore the scanner.

  Hello thepotter,

  Welcome to the HP Forums!

  I understand that you are unable to scan a document after upgrading your Mac computer. I will do my best to help you! Please follow these steps:

  Make sure that all the Apple updates are made on your computer. Please follow this document Apple here to help you. Then, try to repair disk permissions by following this document Apple here.

  Once you complete these steps, please try to scan a document. If you are unable to scan a document, then I would recommend uninstalling the software. Please follow this HP document uninstalling the software of the printer. (Remove the USB cable from the computer at this point.)

  Now, install the full features on the site of HP software here. Please post your results, I'll be looking forward to hear from you.

  Have a good night!

• mx922 printer not scanning

  I'm scanning with my printer mx922, but nothing happens. He says it's the treatment then it comes back to the main screen without doing anything. The scanner does not move. However, I can still print and copy as usual. I am running windows 10 and have the printer connected to my computer through USB cable.

  Hi Eismann423,

  Uninstall and reinstall the driver should solve this problem. To do this, please follow these steps:

  1. turn the PIXMA MX922 in the CDROM drive CDROM. If the Welcome screen appears, leave it.

  2. click on start and then all the Apps.

  3. click on Windows System.

  4. click on RUN.

  5. click on Browse. In the browser window, click on the Local C: drive.

  6. double-click on the CANON_IJ CD-ROM drive.

  7. double-click on the folder named WIN.

  8. double-click on the folder named Driver.

  9. double-click on the folder named DrvSetup.

  10. double-click on the file named DELDRV. If you use the 64-bit version of Windows 10, please double-click on DELDRV64.

  11. in the run box, click OK, and follow the prompts on the screen to uninstall the MX922 PIXMA.

  12. Once your PIXMA MX922 has been uninstalled, restart the computer.

  Then, you can download the latest driver for your PIXMA MX922:

  1. visit the Web site at: http://usa.canon.com/support

  2. type PIXMA MX922 in the "Type a template name" box and click the Get button Drivers & Downloads.

  3. under Drivers & Downloads, click on drivers.

  4. click on the button select next to the series MX920 MP Drivers.

  5. If you agree, please select the check box next to "I read and agree to the terms of the disclaimer and wish to continue the download.

  6. click on the download button.

  7. If a box to record under appears, click Save.

  8. once the download is complete, open your download folder.

  9. double-click on [mp68-victory-mx920-1_00 - ejs.exe]. Will extract the files.

  10. Once this window disappears, connect the USB cable from the PIXMA MX922 to the computer.

  The installation is complete.

  Once back, try again to scan:

  1. click the Windows Start button, select all applications, point to utilities of Canon, my kindergarten picture and then click on my Image garden to open this program.

  2. click on Scan on the left side.

  3. click on driver in the upper part.

  4. when ScanGear appears, click on the Advanced Mode tab.

  5. click on Preview in the lower part.

  6. the necessary adjustments.

  7. click on scan.

  If you are unable to scan, please contact our support group by using the following link:

  http://www.USA.Canon.com/Cusa/consumer/standard_display/contact_us_consumer

• OfficeJet 4500 g - m: all-in-one printer not scanning

  Hello

  My scanner don't scan IE I scan a document into the computer. Says no scan options refer to device documentation to troubleshoot.

  Have been to the help of hp but not always good page, unfortunately.

  Thanks for any help

  Hi @big-x and welcome to the Forums of HP!

  I see that you are having problems of scanning. I'd be happy to help you!

  Before we begin, I have a few questions.

  Are you connected wirelessly or via USB?

  You have problems, make a copy?

  I would first suggest off your computer and perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would say then download and performs the scan of the HP Print and Scan Doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• What is an error of memory power 10.1000? How can I solve this problem? My printer not scan or print.

  My Laser Jet M1212nf MFP has always copied, but it is not working everytime I try to print or scan a document and it shows a memory error and power on the screen. I've tried switchof and unplug the printer, but the persits still problem. Can someone help me?

  Just this fixed on an another 2600dn Laserjet...

  Remove the affected cartridge. Look at where the chip on the cartridge hits drive at the rear of the machine. There are two triangular 'son' which hit the chip.

  They must both be triggered proud of their horses. In all cases of this error that I have dealt with (I'm a reseller) an or both were pushed into the mountain and are unable to flow when the cartridge is removed.

  This prevents the song currently playing.

  The solution? Take them and gently pull the proud once again so that the inserted cartrdige is firmly in contact with them.

  Problem solved! I hope this helps some people encounter this problem.

• printer not scanning

  So I started doing the #2 solution and got to the part where the utility tab comes in, but there is no utility tab.

  Hi @lori2222,

  It looks like your message may have been moved by another thread on your own so I don't know what #2 solution would have been, but I'd be happy to help.

  First post please returns with the answers to these questions.

  1. Is the printer connected wirelessly or with a USB cable?
  2. The printer is connected directly to a wall outlet or a surge protector? (It is preferable to connect directly on the wall)
  3. You have all other printers HP installed on this computer? If so, do you still have the printers?
  4. Is this a HP laptop or another brand?
  5. What operating system do you have? Mac or Windows?
  6. You see no error message when you try to scan, if so what they say?
  7. You can make a copy?
  8. What printer you have?

  While I wait to hear from you, if you have Windows, and if you have not already tried the HP print and Scan doctor, do it and let me know the results. You will see a key, a yellow exclamation point, a red X, or a checkbox then each point tested.

  

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

  I look forward to working towards a solution with you.

• Reference Dell MFP printer not print.

  I bought a new Dell anything anbout one laser printer low there. I installed it. I can see the icons on my two computers. But when I try to print, either directly but through cable or wireless (I have a router which works fine), I get the error is "no printer error paper or. In addition, I could not send a fax - machine was sound and sending it came out with the error. Before this printer I used HP printer which worked very well. I'm not able to get any help either Dell or the vendor, Staples. I would much appreciate if someone can help me.

  Answer: * address email is removed from the privacy *

  Thank you...

  I have no way of knowing if you have purchased an extended warranty (or package), Staples and Dell.  If you have registered your Dell product online, you should be able to determine the status of your warranty by entering the number of serial number of your printer here--> http://www.dell.com/support/home/us/en/04
  This article explains how to find your serial number--> http://www.dell.com/support/contents/us/en/04/article/Product-Support/Self-support-Knowledgebase/locate-service-tag/Printer

  You had two icons for your printer showing in devices and printers, probably because one is for the USB connection and the other for the wi - fi connection.  Assuming you have an edition of Windows 7, follow these steps:

  • Open devices and printers
  • Right-click on your Dell printer icon, then select "printer properties".
  • Select the "Ports" tab

  One of the lines in the list of ports is highlighted and verified.  Look at the value in the "ports" column (if necessary, click and drag over the low vertical line in the header line to make the column wider).  If the value is an IP address (for example, 192.168.1.25), then this icon represents your wi - fi connection to the printer.  If the value is something like USB_001 or DOT4_001, this icon represents the USB connection (cable) to the printer.

  If your printer will work with two active connections (some printers will disable the wi - fi connection if the printer is connected via USB), then you must give these names separate icons so that you can choose whatever you intend to use at any time.

  I suggest that you are troubleshooting with the printer connected by USB (cable).  In this way, you don't have to worry about if you have the appropriate safety information to connect to your wi - fi network.

  Regarding faxing or incoming calls "answering machine" printer, the printer must be connected to a regular telephone line to send faxes.  If this is the same line that you normally use to make and receive calls, the portion of the printer fax is probably configured by default to answer all incoming calls.  There should be a setting somewhere in the configuration of the printer system to change this to never answer or answer only after a number of rings (which gives you a chance to answer a call with your phone).