Dell V313 does not print after system restore

My apologies if I should have posted this elsewhere.

I have a printer all-in-one Dell V313, using Windows 7, 64-bit. I really like the printer.

I used the "remove IE11 update' to good use, and he continued to print well for about a month, until...

My father ran a system restore point to solve another problem, and now I can print is no longer. DOH!

I moved that pesky IE11 updated again, but this does not solve the problem.

When I "Launch Dell printer at home", instead to open the main menu, a dialog box pop box, asking me if I want to open, save, or cancel the download to a temporary file named "DSX # .tmp", where # change every time.

I opened it with notepad and this file seems to contain a rudimentary version of this main menu, but of course it is not interactive. (The home Dell printer menu is never responsible.)

Another interesting note is that when I print something (does not seem to matter what program), the printer status area is not - what appears instead is a html file called jswdialog.html. This file is apparently empty.

I made Java and run-time environment has been updated, just in case. I tried to remove all traces of the printer (by removing prints, queue, stop/print spooler, printer, uninstall drivers uninstall from compensation), and reinstall everything from scratch, right down to the firmware of the printer, but nothing will print when I ask him.

Instead, it adds the work in file print, which then comes out after a reboot.

The scanner function works of the printer itself, although this menu of the printer on the Dell home page will not start.

Any suggestions? I must be missing something, but I don't know what. My last resort is to reinstall Windows, or reset whenever I want to print something, but I'd rather not.

Thanks for reading,

Matt

Matt,

Try these teak and see if it prints. If it's not I can guide you reinstall the printer, but printing or tasks that can be frozen in the queue will need to be removed or the problem would remain.

Start, Control Panel, Manager of devices.

Go to the section USB controller, and then click the plus sign +.

Go to each USB hub root and right-click on it, on the left, click Properties, on the left, click power management. Uncheck the allow the computer to turn off this device to save power.

Restart your computer.

--------------------------------------

Start, Control Panel, Manager of devices. Click Network and then right click on your wireless network adapter, on the left, click on properties, power management. Uncheck the allow the computer to turn off this device to save power.

Rick

Tags: Dell Peripherals

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