DeskJet 2540: Problem of cartridge Deskjet 2540

I bought a carton of color HP301XL real alternative with my new printer a year ago 2540 (John Lewis - & I have every two years warranty with them).  A few months ago, when the ink of the trial missed, (& while the printer was still under warranty HP), I installed the new cartridge and it worked fine for a while.

A week or two there is the printer will not operate and displays a message indicating that the cartridge is empty and that it replaces. I use the print color VERY sparingly. The ink level display showed a lot of remaining ink and I did not see how the cartridge might have suddenly run out of ink.

I scoured the suggested remedies: clean contacts cartridge and printer (distilled etc.). After several attempts to clean-up, the printer started working again for a day or two, but then the almost nine (genuine HP) black cartridge empty also showed. More cleaning and the printer worked again for a day or two, showing both nearly full cartridges, ink indicators.

Since then I could not print and everytime I try, I get a variety of messages telling me the cartridge is empty or not a part of HP, or it is a cartridge 'more' and must be replaced.

It takes a lot of my time and I have other things to do than mess trying to convince the printer to work.

Could you help please, before that I resort to contact John Lewis for help and a replacement printer as possible?

Hi @ILIL,

Welcome to the HP Support Forums, I understand your frustration and want to help you with the HP Deskjet 2540 and problems with the cartridges that you encounter.

I'll see you when you started running on the problem, you have repeated the cleaning process several times. When you clean or align the print heads that shoot the ink cartridges for these maintenance tasks, that's why you saw the depletion of ink. To get a better understanding of take a look below:

Using ink in inkjet printers.

"I would like you continue to take a look here: a cartridge ' more ' message for HP Multifunction printers and monofunctional

Please contact our technical support at the 800-474-6836 as it may be hardware printer or cartridge. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thank you

Tags: HP Printers

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