DeskJet F335 all-in-one - print predefined forms, but all what I type is not displayed.

The printer suddenly quit everything I type print.  It still prints fine Quickbooks forms, but what I have entered in the form is empty.  Any word processing does not print.

I tried changing the settings of 'Better quality' and then it would fill my forms, but only in blue!

I installed a new black ink cartridge, and it works because it print these forms, but it will print if you choose 'Best quality' and then only in blue.

I tried a printer Test Page and printed logo of Windows and Windows Printer test Page at the top, but the rest of the page is blank.

Help, please!

Hello

I think that you may not have color Inc. as printing from the PC using colors for printing in grayscale.

Try to print a self-test and verify that all the colors appear:

Click and hold Cancel, click on copy, then release both buttons, a Self Test page will print.

Check the two black, Cyan, Magenta and yellow appear, otherwise, you will need to replace the color ink.

As a workaroud, try to print using black ink only:

Enter the control panel > printers and faxes.

Right-click the printer icon, and then click Printing Preferences.

Select the color tab.

Check printing in grayscale

Check use black ink only.

Approve a dialogue window, and then try printing and check any change.

Tags: HP Printers

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