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• MBP: monitor detected but no image except by VGA

  I have a MBP of Mid 2012 running latest El Capitan.

  When I connect to an external monitor, it is detected correctly in views (exact name, resolution, etc.), but the monitor doesn't detect any image from the portable computer. I tried the DVI - D and DisplayPort with various cables and monitors with the same result, but a picture appears if I connect to VGA. It started in the past week.

  The built-in display does not work normally.

  Looks like a hardware failure in the computer DisplayPort connector laptop, as the pins are worn or something?

  Any other ideas?

  Hi johngirvin,

  Thank you for using communities Support from Apple. Sorry to hear that you had these display problems with your MacBook Pro. Looks like you've been on the right track trying to solve this problem. If you continue to have problems, you can find the additional steps described in the following article useful, up to and including contacting Apple Support if necessary:
  

  Get help with graphical problems on the external displays connected to your Mac - Apple Support

  Concerning

• Time Machine (on Mac) does not detect the airport Time Capsule

  Originally posted on the page of the airport, but seems to be the better question for this group. Sorry for the double post

  Looking for advice on how to get the Time Machine utility for access to my Time Capsule. I use an iMac in late 2012 with MAC OS 10.12 TimeCapsule is 2015 7.7.7 running latest firmware. Airport utility is the latest firmware 6.3.7.

  When I run the application Time Machine, Time Capsule is not detected. I tried the two WiFi and with cables connected Ethernet (not tried USB yet) and my Time Capsule doesn't have a lightning bolt or firewire ports.

  Open Airport utility & see the airport time capsule. I can see all connected devices, including the MAC, but no prompt activation Time Machine on the Time Capsule.

  I recently used TM on this iMac with a G-Technology drive. It auto detects the time machine and executes a back up. But airport Time Capsule will not.

  Any suggestions?

  Sierra has been problematic with the TC.

  1. make sure you don't have any charge virus protection software. In fact, I would say that disable all software 3rd part at the moment.

  2. make sure that you can actually write to disk of TC.

  Attach the TC disc in the finder and copy a file on disk, you can delete it later... It's just to ensure that you have full write permission. If it does not for the most part, you won't be able to use Time Machine... If you can then try TM immediately...

  Just to be clear, the TC is a network device. You have tested with ethernet and wireless... Ok.. They are only suitable methods. You cannot use USB. And clearly, TC has never had nor will never be ports Firewire or lightning.

  3. no chance that a reset complete TC. This will not delete the files on the hard drive, but you must make sure that the device is configured on the current computer.

  4. There are many positions in these days... read through them and do some research. Sierra is a bleeding edge new... So wait you to spend a lot of the precious liquid if you choose to be an early adopt.

• Time Machine doesn't detect Time Capsule

  Looking for advice on how to get the Time Machine utility for access to my Time Capsule. I use an iMac in late 2012 with MAC OS 10.12 TimeCapsule is 2015 7.7.7 running latest firmware. Airport utility is the latest firmware 6.3.7.

  When I run the application Time Machine, Time Capsule is not detected. I tried the two WiFi and with cables connected Ethernet (not tried USB yet) and my Time Capsule doesn't have a lightning bolt or firewire ports.

  Open Airport utility & see the airport time capsule. I can see all connected devices, including the MAC, but no prompt activation Time Machine on the Time Capsule.

  I recently used TM on this iMac with a G-Technology drive. It auto detects the time machine and executes a back up. But airport Time Capsule will not.

  Any suggestions?

  We understand your current configuration of the network with the Time Capsule (TC). Is the TC the only router on your network? What is the brand and model of the modem Internet you have directly linked it by Ethernet?

  Normally you use a wired connection or wireless between the iMac and the TC? This always was a problem or just started to happen? If she just started, have you changed any software/firmware on the iMac or TC?

• Thunderbolt display is no longer detected

  I have a late 2013, MacBook Pro and a 27 inch Thunderbolt display, bought in September 2014. I use the screen without problems since then. But today the display is no longer detected. I got the MacBook disconnected from the screen, which has been briefly disconnected from the sector. (It was a power outage scheduled as it happens, but I don't see how that makes a difference).

  Now, when I connect display of the power of the lead part works fine but the screen does not illuminate. To the search, in the report of the system, the Thunderbolt Bus shows two Ports both with "no device connected". I have a Thunderbolt ethernet adapter and shows.

  I tried all the usual troubleshooting steps: disconnected power for a few minutes, resetting the NVRAM, reset SMC. A ran Diagnostics from Apple on the MacBook - all very good. I don't know what I can do. The Thunderbolt connector is slightly warm to the touch, which I think is always the case.

  Everyone you have other ideas please?

  Hey donnysp,

  If I understand correctly, the external display Thunderbolt is not recognized by MacBook Pro.  Looks like you already have a troubleshooting. I recommend you to read this article, it may be able to help solve the problem.
  
  

  Check the connections on your Mac and external screens:

  • If you use an Apple laptop computer, try to connect the AC adapter.
  • Make sure that the power cable from the external display is connected correctly and that your display is enabled.
  • If you are using a Mac Pro (end of 2013), make sure that your screens are plugged into the right ports.
  • If you use a hub of display, Cabinet or "KVM", try to connect the video cable from your screen directly to your Mac instead.
  • Unplug the video cable where it plugs into your Mac, then reconnect to reinsert the connection.
  • If you are using a video card, unplug the video adapter on your Mac, then reconnect to reinsert the connection.
  • If you use multiple video cards to connect your screen (the cards are "chained"), testing connection of the screen by using a single adapter if possible. Some video cards may not be linked together. For example, a mini DisplayPort to DVI adapter may not be connected to an adapter DVI to HDMI.
  • If your screen has more than one video connection, see if you are using another connection on the display works. If possible, check if you use a different view or a different adapter works.
  • Try using another cable that you know to be in working condition. Check with the manufacturer of the screen to make sure that you use the cable they recommend.

  Get help with graphical problems on external displays connected to your Mac.

  Thank you for using communities of Apple Support. Have a good.

• my ipod is not detected by itunes

  Hello, so, as it is said, my ipod is not detected by itunes and it s not because taking usb does not work or has problems because it becomes a hard drive on my computer.

  I have tried everything but nothing works:

  I have reset my ipod and itunes, uninstalled, re installed, turn and turn on my computer and itunes and my ipod as well, I tried only everyt things written on the internet.  as I completely cleaned my ipod it, but now I'm stuck because I can t get my music back.

  and nothing worked, so I'm really frustrated and really need help please

  Thanks /.

  What is an iPod touch?   IPod touch does not appear as a USB storage directly on your computer.  An iPod nano can appear there.  The current nano iPod looks like this

  

  Also, is your computer running iTunes on a Mac or Windows PC?  If Windows, which free?

• Drive external DRIVE not detected after update of the Sierra

  I upgraded my Macbook Air Sierra this morning. Since then, whenever I plug in my external Seagate HDD, it is not detected in the Finder, or see a shortcut on the desktop. However, it is visible in disk utility.

  I connected the HARD drive even air to my friend Yosemite running, and it works as usual.

  How the drive is formatted?

  Post a screenshot of what you see in disk utility.

• HP Photosmart C7280 Scanner not detected since Mac OS installed Sierra

  Hello

  I installed Mac OS sierra

  Since then, my HP Photosmart C7280 scanner is not longer detected:

  • In the system preferences tab scan
  • Image transfer can not find any device

  I reinstalled the device

  Print shops

  Scanner is connected to the router (Hello) by Eternet

  Scanner still works when you use a Windows 10

  MacBook Pro (retina, 13 inches, end 2012)

  macOS Sierra Version 10.12 (French)

  Here is a link to the HP support pages, please read carefully including the FAQ, there is a link to the HP scanning utility.

  Drivers for HP printers and scanners are downloaded on the App Store, have checked whether there are updates for your HP product.

  What OS did you go to?

• Post 10 IOS could not be detected

  I use a website safari can refresh my situation.  It has always worked on my iPhone to ios 10.  Now, I get a message that says 'position could not be detected.  I have reset the location services, makes the market, rebooted my phone, reset network services... nothing I tried worked.  This site has worked well in the IOS 9.3.5.

  I'm having the same problem. Did someone came up with a solution?

• My mac does not detect my hard drive after the upgrade. How to solve this problem?

  My mac does not detect my hard drive after upgrading to Mac OS Sierra. How to solve this problem?

  Please provide more detailed information. You can read write an effective communities of Apple support question. Maybe you could open disk utility and take a screen snap so that we can see what you see.

  To post a screenshot

  1. Press command + shift + 4, that will change the cursor to the line of sight.
  2. Hold down the mouse button and the collimator allows you to select the part of the screen you want to capture.
  3. Release the mouse button and the image will be saved on your desktop.
  4. Click on the camera icon in the toolbar of the message forum Editor.
  5. Drag the image on the button select a file and click the Insert button.

• does not detect external hard disk

  Hey guys

  Recently I update my macbook pro (2014) in the sierra of mac os. Since then, my mac does not detect any external hard drive I plug in it even if these drives are detected by the PC and all the files inside. I tried to open utility disk where the hard drive is displayed but the 'volume' located below is gray. When I try to hit mount said volume that nothing happens. All I could do to fix this?

  Thank you in advance.

  Hi sgerolio,

  I understand that you are unable to detect any external drive that you plug into your MacBook Pro, since you upgraded to macOS Sierra.  How many external hard drives work?  How they are formatted?   If formatted for PC, they would not necessarily be able to be read by a Mac.

  You have a small empty external drive or USB key that you can test?  Formatted in Mac OS extended (journaled).  Using the Finder, you are able to see the external drive and drag a file to it?

  The title of the article includes the Aperture application but apply these tips to format an external hard drive to any software application.

  Drives external format Mac OS extended before using with opening

  Take care.

• Could not detect my iphone 5 s after the updates of iTunes

  I just updated my 5s 10 IOS and updated itunes to the latest version. When I connect my phone to the computer, itunes does not detect the phone. The phone icon does not appear...

  I tried the things:

  1. reboot the computer

  2 restart my phone

  3. connect the phone to three different cables

  Hello

  Follow the steps here:

  If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

• iTunes does not detect devices not

  recently downloaded iTunes for Windows (64-bit) 12.5.1. Whenever I connect my devices in my computer, it doesn't detect everything in itunes. They appear in my windows files and I can import pictures and videos but I can't just something again sync on my devices. I tried to restart my computer and its devices as well. has nothing. Please, can someone help me? I have an ipad and an iPhone (ios 9.3.5) 5s mini gen.2 (ios 9.3.5).

  Am having exactly the same problem after upgrading my Iphone 6 to 7 Iphone. Very frustrating!

  I tried to uninstall ITunes and perform diagnostics, but nothing works.

• iOS 10 Notes app detects more phone numbers

  I used to use the Notes iOS app as a convenient way to store multiple access to phone numbers to work.

  If you have added a phone number it would detect that and you could just click the link to dial the number.

  In iOS 10 it stopped working.

  Links of # in the Notes app phone are no longer assets and if I try to add a new phone # s, they are not detected as being able to compose.

  Hello, elbenoit!

  Thank you for joining the communities Support from Apple! It seems that you are having problems with call function in the Notes. I know how it is important Notes work properly. First of all, read this article with the steps to restart your iPad, iPhone or iPod touch.

  The next thing you might want to try going in settings of the iPhone and then Reset. Once there, tap reset all settings. This will reset the settings of the iPhone, but does not erase personal information such as pictures, music or contacts. However, it will remove a connection Wi - Fi and VPN settings, so do not forget, you have these settings and passwords to ready for the start of the iPad to the top.

  If this does not work, it would be a good idea to make sure that there is not a problem of software as the cause of this for you.

  1. Read this article to know the steps for backing up your iPhone, iPad, and iPod touch.
  2. Use this article for steps to use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings.
  3. Once this done, set the phone like new and the phone to see if the issue is still being tested. Follow this link to restore your iPhone, iPad or iPod touch from a backup

  See you soon!

• can not detect the iphone after upgrading 12.5.1.21

  Set to update to the latest version of itunes (12.5.1.21) and now itunes does not detect my iphone.  tried to remove the lockdown folder. tried to restart all devices.

  Windows 10 with all updates installed. Someone at - it suggestions?

  If your iOS device does not appear in iTunes, try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Bus USB Controllers > Apple Mobile Device USB Driver.
     It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
     C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

  To step 3 above, open the Device Manager. Expand one of the articles that are listed.

  • USB Bus controllers
  • Imaging devices
  • Portable devices
  • Other devices

  Plug in the appliance. You should hear the telltale Windows sound device connection and a Division must acquire a new entry. This should be your device. It cannot be labelled properly at this point. If you do not hear a suspicious noise cable damaged.

  Or try If iTunes does not your iPad, iPhone or iPod - Apple Support Apple version of the above opinion.

  If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates. 64-bit users might also try the alternate build Download iTunes for Windows (64-bit-for older video cards) , which is sometimes a useful workaround.

  Or try to go back to the last version of iTunes that has worked for you. See the programs installation of iTunes to download links. If you're back 12.5.1.21 to 12.4.3.1 or 12.4.2.4, for example, then you will also need to restore the database of the library using the method described in the empty/corrupted after upgrade/crash iTunes library. The tip makes suggestions to reintroduce recent purchases, so at worst, you lose a few meters or a newly created playlist.

  TT2