Determine OF CUCM, Unity, RTMT

Similar Questions

• connect the two controls of VCS to Call Manager, unity and IM/P by AXL for migration

  All,

  I'm migrating from physical to VM for my VCS-C/E. can I connect ' my existing physical VCS both my new virtual machines to CUCM, unity, IM/P by AXL at the same time? or should it be done at the during the downtime of the migration?

  The new virtual machines are not ready yet... always set up the production.

  Thank you

  RB

  You can integrate physics VCS C/E with CUCM, CUC, IMP from now. Once you are about to migrate to virtual VCS C/E, you can integrate virtualized VCS C/E with CUCM, CUC and IMP and shut down physics VCS C/E.

• problem to create a new ip and host name on ELM

  Hello.

  I am a model with CUCM, UNITY and IM/PRESENCE in V9 in my lab.

  By the link to ELM I download the txt file and generate a license demo on www.cisco.com/go/licence.

  I create an account with the ip address 10.101.1.10, hostname SV000150 and login password to synchronize the license. Everything was ok.

  I need to change the IP address of cucm but not the host name.

  I'm connect to ELM and I remove my account first CUCM but now I can not create a new account CUCM with ip adresss 10.11.0.1and the same host name.

  There is a message saying: this IP address /Hostname is already create!

  I have to insert genuine license in my CUCM and I don't know what I can do.

  Thanks for your reply.

  Excuse my English is not perfect, I'm french...

  If a restart of the node running ELM doesn't let you overcome this problem, it's time to call TAC that the record did not get erased from the database.

• Motion of telepresence

  I'm running a DX-650 with Anyconnect VPN Cisco is an ASA. From there on, the DX-650 records with CUCM. Call of the DX-650 in a telepresence EX-90.

  Calls in the House are fine. Perfect, in fact. However, by the VPN, they are sporadic. I mean by uneven, sometimes they work great. When they're not working, it's a weird instance. This is what happens:

  The video/audio stream will freeze on the movement. I had a colleague to stand out from the image on the EX-90. The audio and the video worked perfectly. As soon as he came into the video, the video and audio streams have frozen. I had sitting them in front of the EX-90 and does not move (answer on the EX-90). The audio and the video worked perfectly until I asked him to go. The audio and video streams were once again frozen. I have never seen it before.

  Anyone have any ideas?

  -Matt

  Sniff the call on both sides to verify if the ASA does not close the support channels (it is UDP, you must check if it is a side of leaves one arrives to the other) and also check the signage on CUCM using RTMT.

  Try to ping extended from the FORMER to the DX to check if the ping will have some impact.

  If your VPN connection will balance the load, perhaps, is balanced by package a this can lead to call disruption.

  Concerning

  Elter

• Unity connection 8.6 Migration to 11 with CUCM 8.0

  Due to the right I'm going to intend a Migration of 8.6 connection unit to 11.0 of connection of the unit before I can improve CUCM. I am sure that the answer is Yes, but would there be problems running 11.0 of connection of the unit with CUCM 8.0.

  Nothing fancy on the face of connection of the unit, no unified messaging ect.

  New UC 11.0 should just registered the EPSC ports?

  Thank you

  Dan

  Looks like you need at least version 8.5 for the SCCP and SIP integration CUCM to be supported. Check the compatibility of connection of the unit guide below.

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/connection/compatibil...

  Combinations for Cisco and unity connection Unified Communications Manager of the supported Version

  Table 22 Version combinations of supported for the connection of the unit and Cisco Unified Communications Manager

  Cisco Unity Connection	Cisco Unified Communications Manager
  8.5 and later	11.5 (1), 11.0 (1), 10.5 (2), 10.5 (1), 10.0 (1) 9.1 2, 9.1 (1), 9.0 (1), 8.6 (2), 8.6 (1), 8.5 (1)

  SIP: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibil...

  -Terry

  Please note all useful posts

• RTMT CFS alert critical after upgrade to 7.1.5.34900 - 7 CUCM

  I just upgraded our CUCM 11 Server 7.1.3 to CUCM 7.1.5.34900 cluster - 7, which was on the whole successful

  However, I am now regularly get an alert every hour about RTMT associated with CSA (see text below). Each alert always coming from the editor and returns to the other servers in the cluster, but not necessarily the same server. I restarted the publication server, which made no difference. As far as I know, there is no impact, it's just a little embarrassing to see the alerts are displayed.

  Has anyone seen something similar?

  I'll happily re - start the entire cluster once more if I thought it might solve the problem, but our process of internal change to a server re-boot is a pain I want to avoid!

  dec 17 15:35:43 CUCM-PUB local4 02:28: CUCM-PUB: December 17, 2012 15:35:43.429 + 0000: % CSA-2-EVENT_CLIM_DENY: % [PID = 4325] [component = CiscoSecurityAgent]: the process of ' / usr/local/platform/bin/clm/clm ' (as user root (0) root group (0)) tries to establish a TCP connection with 10.10.10.12 on port 8500 and exceeded the limit of the specific rate of 100 connections in 1 minutes. The operation was refused. [rule 2050]

  Concerning

  Kelvin

  Hi Kelvin

  You can try restarting the Cluster Manager service for some your nodes for which you found alarms. To restart the Cluster service manager use the following command:

  Restarting the service Cluster Manager utils

  Concerning

  Aditya Gupta

• Configuration of encryption on CUCM 8.6 and unity 8.6

  Hi team voice, i´d like to know what I need (hardware) to the configuration of encrypting the voice on my CUCM 8.6 and 8.6 of connection of the unit too.

  I have two MCS 7816 (CUCM) and MCS 7825 (Unity).

  Thank you

  Thiago

  You need, at least, two chips for the entire cluster.

  That is clearly explained in the document:

  Get to the two and the passwords security tokens, names of host/IP addresses and port numbers for servers that you set up for the customer to Cisco CTL.

  Not sure how you came up with the understanding of the token by phone?

• How to determine the server message on existing unity store

  I have an existing unit with a separate message store. The recovery of message for the voicemails stored user is about 5 to 8 seconds. This just started happening. How can I determine which server has the message store and what could cause me behind?

  Thank you

  Rcoalson

  One way to determine the partner server is with the tool to collect System Info unit. This can be performed from the filing of the tools or directly from C:\CommServer\Utilities\GatherUnitySystemInfo\GatherUnitySystemInfo.exe. Under information environment, you will see the partner server. Take a look at the following link for some tips for troubleshooting this type of problem, including how to find out the reason for the delay.,.

  http://www.Cisco.com/en/us/products/SW/voicesw/ps2237/products_tech_note09186a0080094e60.shtml

  I hope this helps. If so, please indicate the position.

  Brandon

• Cisco unity conn cluster integration with cucm cluster best practices

  Hi all

  I'm trying to integrate a cucm with a cluster of cuc 9.1 9.1 cluster. Some confusing points that I hope can be clarified.

  for cucm

  1. I created a voicemail with 48 ports server that will satisfy both servers of cuc

  for cuc

  I created a phone with two groups of ports system.

  two point of Group on the same server port voicemail prefix but different servers cuc. each pg also has a different sequence of the tftp servers.

  the problem with this design is that voice on the cucm ports not recorded with the port group that is configured to point to the cucsub. port groups cucpub point fits very well.

  Is how to configure the integration of a cluster of cuc. I saw the guides but it is more oriented towards stand-alone configurations.

  Help please!

  The SRND for CXN stipulates that all calls should be directed to the Subscriber with the Publisher handling overflow beyond the capabilities of the Subscriber and/or failover when the Subscriber is offline. They should not be balanced alternating.

  You can create two servers of voicemail with the wizard and give them separate device classes if you need to register for the various nodes of CCM.

  PS - You can also avoid this mess of all of the port on CUCM by integrating on SIP instead of SCCPS. In this case, you still have the CXN ports but they are only logical entities; CUCM has just a SIP trunk to each node. There is a separate for this integration guide.

  Please remember useful frequency responses and identify useful or correct answers.

• Integration of Cisco Unity Connection to my subscribers of CUCM

  Hi all

  I'm trying to integrate my server CUC to two subscribers CUCMs.

  The editor has an exsisting integration using a single SIP trunk between itself and the server of the CUC.

  I am trying to get my head around how best to add two subscribers.

  I should only add subscribers as secondary hosts tab telephone systems CUC or do I configure separate circuits and the ports from subscribers to the CUC Server?

  I am running version 8.0 on CUCM servers and the server of the CUC and the existing integration is SIP based.

  I have spare ports allowed for the server of the CUC.

  Any help is very appreciated.

  Kind regards

  Amanda Lalli-Cafini

  In addition to the excellent post by Rob (+ 5), you must ensure that the Group of CUCM applied to the basins of the trunk SIP device includes all these Subs or better yet is checked "Run on all nodes" on SIP trunk and the list of route if you use a recent version of CUCM, i.e. 8.5 or newer.

  HTH,

  Chris

• Altered in Cisco Unity Connection and cancelled permits NTP server

  I use Cisco Unity Connection 8.6.1 and cancelled my Inbox licenses.  A few days ago I noticed that the timestamp of the voicemails was different from what said our CUCM so immediately, I assume that the NTP servers were different.  I was correct and made the change on our server CUC.  I came back to add another user, a few days later and was motivated that I didn't have enough licenses.  After researching on it after the fact, it seems that this happened because the value of NTP server is one of the values that cannot change with the current license, and I'm in a State of the trial for 30 days (24 days left now).  Now my problem is that I don't remember what would replace this NTP server.  How can I fix this problem?

  Hi William,.

  I guess the connection of the unit is installed on the virtual machine and therefore license MAC is here

  You can get the rehost license by launching the mail to [email protected] / * /

  regds,

  aamns

• How to view the log of keys composed during the greeting of unity?

  How can I see what numbers or keys a compound caller while they listened to a welcome message from unity? I want to know how a caller got hospitality to a particular extension. For example did they press '1' to go to a different call handler or a connects an extension to four numbers directly in the unit?

  Thank you.

  Hi Douglas,.

  With the status of remote port monitor you can also log the session and it will create a notebook file on the computer where you installed. The output is easy to understand, but if you want to know the DTMF insisted some old calls then traces the path.

  You must all tracing to the level of detail. If the trace is defined at the appropriate level, you can see traces of conversation Manager or traces Manager call detailed CUC.

  See the guide below as he explains what traces have to be activated and for what purpose:

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/connection/10x/serv_a...

  1. NO integration:

  |27100,ASEANAND-CUCM-SIP-2-038,CCDBFC4D9C3C4F599493DFE5DD91630E,MiuIO,12,CMiuMedia::Gather-Returing 17:24:50.707 numbers<2>
  17:24:50.707 | 27100, ASEANAND-CUCM-SIP-2-038, CCDBFC4D9C3C4F599493DFE5DD91630E, MiuIO, 12, exit CMiuMedia::Gather = 0 x 00000000 = S_OK
  17:24:50.707 | 27100, ASEANAND-CUCM-SIP-2-038, CCDBFC4D9C3C4F599493DFE5DD91630E, MiuMethods, 19, exit CMiuSipLine::GatherDigits = 0 x 00000000 = S_OK
  17:24:50.707 | 27100, ASEANAND-CUCM-SIP-2-038, CCDBFC4D9C3C4F599493DFE5DD91630E, MiuGeneral, 14, GatherDigits [Port GBC-CUCM-SIP-2-038] succeeded the result = 0 x 00000000 digitsRequested = 1 digitsGathered = 1 digitString = '2' GATHER = mode

  17:24:50.708 | 27100, ASEANAND-CUCM-SIP-2-038, CCDBFC4D9C3C4F599493DFE5DD91630E, PhraseServer, 6, CCsPhrase::Play(): complete the sentence [Src / CsPhrase.cpp:562]
  17:24:50.708 | 27100, ASEANAND-CUCM-SIP-2-038, CCDBFC4D9C3C4F599493DFE5DD91630E, PhraseServer, 7, CCsPhrase::Play(): DTMF [2] [Src / CsPhrase.cpp:612]

  2 EPSC integration:

  15:01:15.646 | 30431, LAB_CUC-002, E718BC7DC4304989AC1FE06125689055, MiuCall, 11, 60 = [15:00:52.442 tid = 0 x 7769 ' rx > (16 bytes) StationKeypadButtonMessage = 6 kpButton = skpSix lineInstance = 1 callReference = 34864325']
  15:01:15.646 | 30431, LAB_CUC-002, E718BC7DC4304989AC1FE06125689055, MiuCall, 11, 63 = [15:00:52.940 tid = 0x76DF 'GatherDigits succeeds result = 0x00045b31 digitsRequested = mode 23 = digitsGathered = 5 digitString = GATHER' 2369 #"]

  CUCM tracks:

  1 SIP:

  Outgoing KPML answer:

  91525026.001 | 13:43:12.054 | AppInfo | SIPTcp - wait_SdlSPISignal: message SIP TCP outbound on port 5060 5461 index 192.210.14.234
  [452862, NET]
  NOTIFY sip: 192.210.14.234:5060; transport = tcp SIP/2.0
  Via: SIP/2.0/TCP 192.210.14.231:5060; branch = z9hG4bKac707fad5aa7
  From: <> [email protected]/ * */>;tag=117350~6d388969-898f-4d09-bc9e-b7e6499745a7-42141166
  To: <> [email protected]/ * / >; tag = 7966f6274a4d41d298188df33b06799e; tag = 3ded51a94d4f4270b48dddf5254a09f0
  Call ID: [email protected]/ * /.
  CSeq: 103 NOTIFY
  Max-Forwards: 70
  Date: Wednesday, March 12, 2014 18:43:12 GMT
  User-Agent: Cisco - CUCM9.1
  Event: kpml
  Subscription-state: Active; expires = 7198
  Contact: <> [email protected]/ * /: 5060; transport = tcp >
  P has asserted-Identity: <> [email protected]/ * / >
  Content-Type: application/kpml-answer + xml
  Content-Length: 336

  
  http://www.w3.org/2001/XMLSchema-instance '; xsi: schemaLocation = "" urn: ietf:params:xml:ns:kpml - response kpml - response.xsd "code ="200"numbers = '1' forced_flush = 'false' deleted = 'false' tag ="dtmf"text = 'Success' version ="1.0"/ >"

  2 CSPC:

  95779235.001 | 07:08:29.754 | AppInfo | StationInit: KeypadButton (0066204)
  kpButton = 0.

  Aseem

  (Please rate if useful)

• MailStore unity and Exchange

  Hello!

  (1) how unity distinguish e-mail, fax and voice messages when it verifies the Subscriber mailbox?

  (2) when the unit checks the mailbox of the Subscriber for new messages, it seems that in the Inbox or in all folders?

  Thank you

  Sergey

  1. the unit uses extended MAPI properties to determine whether a message is of a particular type (i.e. the message class IPM. Note.Voice.Unity with a media type of voice and an attached WAV is considered an answering machine). Types of fax can be defined by 3rd party Fax Configuration tool from fax servers 3rd party use various message classes for new messages.

  2. the unit cannot access the Inbox of reception and deleted items folder (it may empty the sent items folder) - no other folders are accessible.

• Cisco Unity Express Configuration 8.6

  We have a Router (3945) CME with CUE 8.6 8.6 (ISM-SRE-300-K9 Module). I have a few concerns about the installation and configuration of CUE.

  1. Cisco ships CUE 8.6 Application preinstalled on ISM-SRE-300-K9 Module?
  2. What is the initial state of CUE in ISM-SRE-300-K9 Module when he left?
  3. To restore CUE setting factory and download/install CUE from scratch?
  4. OR can I directly give the IP interface addresses and go directly to the CUE - GUI?
  5. As I ordered three languages (Arab Saudi, British and English North American) these language packs are available with in the Module when it was shipped? or do I have to download and install?

  ISM-SRE-300-K9	Module (ISM) internal services with Services ready engine
  CON-SAU-ISRE300	SW UPGR + SUPP APP internal Services Module (ISM) with SRE
  SCUE-ISM-8, 6 - K9	Cisco Unity Express version 8.6
  CUE-LANG-ARA	Cisco Unity Express - Saudi Arabic
  CUE-LANG-EN	Cisco Unity Express - British English
  CUE-LANG-ENU	Cisco Unity Express - North American English
  FL-CUE-MBX-5	Unity Express license - 5 mailboxes - CUCM and CUCME
  FL-CUE-IVR-2	Unity License Express - Session 2 IVR
  FL-CUE-PORT-2	Unity License Express - 2 ports
  FL-CUE-NR-PORT-2	Unity Express license 2 - no hostable re - Port

  I have recently installed one of these modules and my experience has been that unit has not come with any software installed.  I had to download and install the software/language packs of cisco.com.

• FAS learned pattern error in RTMT

  Hello

  I use CUCM 9.1 and configure SAF between Cluster CUCM and coronal mass ejections. All the coronal mass ejections learn patterns and international calls made successfully. CUCM, forwarder FAS is learning patterns also advertising. But I don't see any scholar model in RTMT. I get an error while checking the two FAS learned Patterns and forwarders of FAS. Error message is "an error occurred during processing. What could be the cause and how can I solve it?

  I've attached a screenshot of the Error Message.

  Thank you

  Try to run the application run as administrator of the PC