Dimension 4700 does not

Hello world

I have a Dimension 4700 with installed XP3 that recently started having a problem shortly after the start. The owner told me she was online when she got a BSOD. However, she cut the power without note the exact error message. Since that date, when the PC boots, it stops responding almost immediately after loading. The mouse & keyboard seem to work, but I can't click on the icons for items in the start menu. CTRL-Alt-Delete to open the Task Manager, but it does not meet the shutdown command.

Virus-free, ran clean in safe mode, and even tried to change MSCONFIG for diag mode, but no change. I did a complete scan and it found no errors.

Before you do a system reinstall, can anyone think another possible cause?

Thank you in advance.

If you end the Explorer process in the Manager of tasks and then restart it by running ecplorer.exe is the system restore?

Probably, you should perform a new installation, see my Guide for reinstalling Windows / A Clean Windows XP installation for detailed instructions:

http://philipyip.WordPress.com/Dell-community-forums/

Tags: Dell Software

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