Director of office of blackBerry Smartphones

Similar Questions

• Director of office of blackBerry Smartphones and Curve 8330

  I just installed Desktop Manager 5.0 for my curve. The installation went well, and after it backs up, the curve works correctly. I wonder, however, if the Desktop Manager saved e-mails, MMS and SMS messages in a file on my desktop that could be retrieved and read later if necessary. I heard this answered both ways so far: Yes it did, and no, it's not. No one knows what is the real answer?

  Hi and welcome to the forums!

  Well, two answers could be correct according to what you were doing. If you performed the backup, and then he did. If you have not run the backup, then it does not. If you performed the backup, then a file with an extension of the RPI could be saved to your PC - search your entire hard drive for *.ipd and see what you find. To make a backup, follow these instructions:

  • KB12487 How to back up data to a BlackBerry smartphone

  Good luck and let us know!

• Director of office of blackBerry Smartphones no connection BB recognition despite Device Manager recognizing the BB!

  I'm turning crazy connection.

  I installed desktop manager 4.6 provided on the CD, as the user guide says. I connected the cable between my BB 8220 pearl.

  The BB asks me if I want to turn Mode mass storage and I clicked 'YES '.

  Explorer Windows allows me to view the contents of the phone.

  BB Device Manager tells me that "" USB - PIN: xxxx is connected ".

  YET in the Desktop Manager software on the upper left corner, it says 'Disconnect' and on the lower left corner, it says: "Device Connected (PIN): No.

  Does anyone know why the BB device manager says the BB is connected by software office says the opposite?

  I have tried everything to uninstall for re - install desktop Manager and also pass the phone power on and off.

  Help, please! Someone!

  Hi and welcome to the Forums!

  See this KB for assistance troubleshooting:

  • KB02640 Troubleshooting USB connections
    KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    KB00019 PIN code not displayed in BlackBerry Desktop Redirector

  I hope that something will be useful.

• Director of office of blackBerry Smartphones do not find usb connection

  I have Blackberry 7100i that I'm unable to have the Desktop Manager detect. I'm under Blackberry 4.6 on Windows Vista Edition full version. I did the installation and removal of the battery of the phone and in the device manager that the USB is recognized Blackberry device. I'm really disappointed there is not a clear answer for what seems to be the common problem. I've tried versions 4.3.4.5. and now 4.6 all with the same problem. In connections, I'm clicking on USB option and in these versions, there is not a detection option. Someone has a simple answer? Office Manager says I am disconnected. Phone readsV4.1.0136. Any help would be appreciated.

  Thank you

  Bravo... Decided to uninstall and re - install it using Internet Explorer instead of Firefox... Firefox had the problem

  everything works fine.

• Director of office of blackBerry Smartphones does not download the firmware of my last carrier

  Hi all

  I have a Bold 9000 on o2 (UK) network running on 4.6.0.303.  I noticed on the download page dedicated to my carrier on blackberry.com v5.0 is finally available for the 9000 "BOLD".  I then downloaded and installed, but the Desktop Manager fails to recognize and offer only 4.6 for my "BOLD".  Even when I try the software update in the Desktop Manager it tells me that my device is up-to-date.  I never "doctored" files or original firmware and used only never before Desktop Manager to install updates of the firmware.

  I waited for centuries for my network offer the new firmware so it's frustrating that now, it appeared, I can actually do something with it.  Any help / advice greatly appreciated.

  Thank you

  Duncan in London

  Duncan, Hello and welcome to the Forums of Support BlackBerry.com.

  You have already found form your carrier, downloaded and installed the operating system on your PC?

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Director of office of blackBerry Smartphones a stipped work

  Now, BB DTM crashes when syncing with outlook calendar.

  BB Bold

  Vista, DTM v5.0

  Outlook

  All works well, will load and start the synchronization as usual, but once he starts to 'calendar of device precession' it crashes instantly and provides no advice or solutions.

  You run diagnostics on outlook tests, have repaired DTM, no joy...

  If you encounter errors in your calendar on your BlackBerry, follow the instructions below. Make sure that you have a good copy of your calendar or Contacts, because this procedure will delete all entries in calendar on your BlackBerry.

  1. open the Desktop Manager on your PC.

  2. open Backup/Restore > advanced.

  3. in Advanced Options, you will see a split pane screen. The left pane, it is what will be saved from your device, and the right is a list of the existing databases.

  3. highlight on the side right your Calendar database, and then click the arrow in the Middle pointing to the left. This will copy the information on and prepare it for the backup.

  4. once the backup is complete, click on the Clear button down to wipe and clean all the basis of the calendar.

  5. once it is finished, it will ask if you want to save the backup that you created, say you Yes and check the device to ensure that the calendar has been duly authorized to come out. Now, Resync the necessary contact details and you should be set to go.

• Director of office of blackBerry Smartphones has always updated

  First off I use the most recent operating system (OS 5.0.0.32 8).

  Whenever I'm plugging my storm into my computer and bring up to Desktop Manager he always tells me that "BlackBerry 5.0 Core Applications" has an update. I'm trying to "update" but still, it stops at halfway and says that the device has enough memory, even if it has 20 MB of memory available. I can't update other applications that I have because it tries to update the Applications of first base, then said he ran out of memory, always restarts and I'm back to square one.

  Is it possible to let him stop trying to update?

  If you have two choices:

  1. click on Cancel. (I did it for three months, when a BONE kept demanding that I load on my device Dutch)

  2 make room on your space memory device for what anyone, he wants to upgrade.

  It could be, if you have loaded BBMessenger v5 to the device, which sees the OS that you still haven't BBM (4.7) load and want to only load.

  I just click Cancel.

• Director of office of blackBerry Smartphones will not erase the Apps

  When I use Desktop Manager to remove an app on my curve by unchecking the app, the check mark back just a second or two later.  Is there anything else I should do?  Thank you.

  Weird...

  You could remove the application right on the BB itself. Untethered, follow these steps:

  • Homescreen > Options > Advanced Options > Applications > highlight, but do not select the app > BBKey > delete

  See if that does it.

• Synchronization of tasks betwwen bold 9900 and office outlook blackBerry smartphones

  If I work on my phone, and they do not appear on my desktop to outlook

  If I do the opposite, they sync of my office for my blackberry tasks

  How can I solve this problem pls?

  Hello giomarcondes,

  Sorry to hear that you have a problem with the synchronization of tasks from your BlackBerry smartphone to your Microsoft® Outlook® using the BlackBerry® Desktop Software.

  What version of the BlackBerry Desktop software do you currently use?

  Have you tried to reset the settings of your organizer?

  To restore synchronization to the BlackBerry Desktop Software Settings complete the following:

  1 connect the phone to the computer with a USB cable and open BlackBerry Desktop Software.
  2. Select Organizer from the main menu.
  3. Select reset settings.

  Then try to create a new task on your device and test again.

  See you soon,.

• Office of blackBerry Smartphones crashing

  Hi - my phone was unable to synchronize with my office for two days. It gets so far through the process, and then said: he has encountered a problem and needs to close. I tried to reinstall the desktop software, but it did not work so I can assume there is a problem with the phone. Can anyone help?

  Try to delete the folder intellilsync per this kb - http://www.blackberry.com/btsc/dynamickc.do?externalId=KB11703&sliceId=SAL_Public&command=show&forwa...

  Basically, close the Desktop Manager and delete the intellisync folder:

  For Xp:

  C:\Documents and Settings\\Application Data\Research in Motion\BlackBerry\Intellisync

  For Vista:

  C:\Users\\AppData\Roaming\Research in Motion\BlackBerry\Intellisync

  Please do not forget that the hidden files and folders are shown:

  Windows XP: go to my computer, tools, folder, view options * display the hidden files and folders

  Windows Vista - Control Panel, folder options, mode * display the hidden files and folders

  See you soon!

• Cannot delet office of blackBerry Smartphones

  My husband and I just got new Blackberry curves for the first gifts of Christmas.  He likes his, I am not so happy.  We have installed the Office Manager and accidentally installed the Enterprise version.  I tried to delet the office and it keeps telling me that I have error2738 could not access VBScript runtime for custom action.  Help I can not put a new version on the deskstop until I have remove this one and I can't the solvent of it.  I tried only to download the web version no chance.

  Hello and welcome to the Forums of Support BlackBerry.com.

  1 How to do a clean unintall of Desktop Manager.

  2. download Desktop Manager from here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Office of blackBerry Smartphones

  Hello

  I'm all new to Blackberry - may not know how to add contacts to the desktop. I am familiar with palm desktop and ssume it is an equivalent of blackberry. Yes?

  Thank you

  For the congratulations, simply press the Kudo icon to the right of the post.

  Thunderbird does not work with the BB Desktop Manager, AFAIK, see:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14730&sliceId=SAL_Pub...

• Office of blackBerry Smartphones does not work

  After making backups and so, yesterday, I started the sofware, connected the 9700, but the situation is different. Desktop appears gray, it recognizes my phone PIN and the model, but it does not work. It seems to freeze. Phone icons appear too rigid. Shows the PC and the phone, but any moves. I tried with other PCs, but the situation remains similar. What is going on?

  It freezes if you do not connect the BlackBerry?

  Try resetting your device my removing the battery for 15 seconds and placing it back in. After restarting the device see if it happens again.

  Also normally it starts syncing after that that it is connected?

• Office of blackBerry Smartphones... Lost contacts icon...

  I'm totally new to the Blackberry, located in the United Kingdom and with the Vodaphone network.

  I have no access, except through the green button for a list of contacts. I have reviewed manuals etc and saw that an icon should appear between sms and calendar but mine is not there. I have configure the phone via Vodaphone to access my mail via outlook and have 2 icons of messages, it seems to work fine...

  Can someone tell me where I have gone wrong?

  Steve

  It's probably hidden...

  On your home screen with all the icons displayed, press MENU > SHOW ALL as well as show all is checked. Look about her.

  Also look in your Applications or downloads folders, no matter which folder, where it could have been moved by accident.

• Bishop Office of blackBerry Smartphones will not synchronize contacts

  I just got a Verizon BB Bold 9650.  I have an iMac running the latest version of Snow Leopard.  I downloaded the Desktop Manager and it sync was my calendars and notes but not my contacts.  Contacts is gray and it has this message:

  Contacts are currently configured for a wireless sync.

  To synchronize the Contacts with the BB Desktop Manager, disable the wireless sync by opening address book on your device and in the Options menu, by selecting your AddressBook and changing the field of no. wireless sync reconnect your device and try to synchronize again.

  The only options I get are to sort and separate or allow duplicate names or views confirm the deletions.

  I clicked on each tab and I can find the button and there is no option anywhere wireless sync.  Manual provided with the phone and the manual in PDF format are both pretty useless.  It's as if they were designed for another phone running a different os because I can't find half of what I'm looking for by following their instructions.

  It's very frustrating because the main reason I went with the BB because they announced that their phone to synchronize with the mac address book and calendars.

  Cheryl

  YEA - my contacts are now on my BB bold.  With the assistance of Verizon.  On my phone, to go down as a result of get to the wireless sync option.

  Open contacts

  Press the menu button

  Click on options

  Choose the e-mail address

  Then, you have the option of wireless sync.

  Apparently the gmail accounts auto together towards the top for wireless synchronization but the OS X address book do not like that.  You must disable the gmail wireless synchronization (this includes all .edu also addresses) and then can be synced to the BB.

  Cheryl