Director of office of blackBerry Smartphones no connection BB recognition despite Device Manager recognizing the BB!

Similar Questions

• Director of office of blackBerry Smartphones do not find usb connection

  I have Blackberry 7100i that I'm unable to have the Desktop Manager detect. I'm under Blackberry 4.6 on Windows Vista Edition full version. I did the installation and removal of the battery of the phone and in the device manager that the USB is recognized Blackberry device. I'm really disappointed there is not a clear answer for what seems to be the common problem. I've tried versions 4.3.4.5. and now 4.6 all with the same problem. In connections, I'm clicking on USB option and in these versions, there is not a detection option. Someone has a simple answer? Office Manager says I am disconnected. Phone readsV4.1.0136. Any help would be appreciated.

  Thank you

  Bravo... Decided to uninstall and re - install it using Internet Explorer instead of Firefox... Firefox had the problem

  everything works fine.

• Director of office of blackBerry Smartphones and Curve 8330

  I just installed Desktop Manager 5.0 for my curve. The installation went well, and after it backs up, the curve works correctly. I wonder, however, if the Desktop Manager saved e-mails, MMS and SMS messages in a file on my desktop that could be retrieved and read later if necessary. I heard this answered both ways so far: Yes it did, and no, it's not. No one knows what is the real answer?

  Hi and welcome to the forums!

  Well, two answers could be correct according to what you were doing. If you performed the backup, and then he did. If you have not run the backup, then it does not. If you performed the backup, then a file with an extension of the RPI could be saved to your PC - search your entire hard drive for *.ipd and see what you find. To make a backup, follow these instructions:

  • KB12487 How to back up data to a BlackBerry smartphone

  Good luck and let us know!

• Director of office of blackBerry Smartphones has always updated

  First off I use the most recent operating system (OS 5.0.0.32 8).

  Whenever I'm plugging my storm into my computer and bring up to Desktop Manager he always tells me that "BlackBerry 5.0 Core Applications" has an update. I'm trying to "update" but still, it stops at halfway and says that the device has enough memory, even if it has 20 MB of memory available. I can't update other applications that I have because it tries to update the Applications of first base, then said he ran out of memory, always restarts and I'm back to square one.

  Is it possible to let him stop trying to update?

  If you have two choices:

  1. click on Cancel. (I did it for three months, when a BONE kept demanding that I load on my device Dutch)

  2 make room on your space memory device for what anyone, he wants to upgrade.

  It could be, if you have loaded BBMessenger v5 to the device, which sees the OS that you still haven't BBM (4.7) load and want to only load.

  I just click Cancel.

• Director of office of blackBerry Smartphones does not download the firmware of my last carrier

  Hi all

  I have a Bold 9000 on o2 (UK) network running on 4.6.0.303.  I noticed on the download page dedicated to my carrier on blackberry.com v5.0 is finally available for the 9000 "BOLD".  I then downloaded and installed, but the Desktop Manager fails to recognize and offer only 4.6 for my "BOLD".  Even when I try the software update in the Desktop Manager it tells me that my device is up-to-date.  I never "doctored" files or original firmware and used only never before Desktop Manager to install updates of the firmware.

  I waited for centuries for my network offer the new firmware so it's frustrating that now, it appeared, I can actually do something with it.  Any help / advice greatly appreciated.

  Thank you

  Duncan in London

  Duncan, Hello and welcome to the Forums of Support BlackBerry.com.

  You have already found form your carrier, downloaded and installed the operating system on your PC?

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Director of office of blackBerry Smartphones

  Can someone tell me what Desktop Manager to download to save my BB Curve?

  Any will do... 4.7 is the most recent and 4.6 works well as well.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Director of office of blackBerry Smartphones a stipped work

  Now, BB DTM crashes when syncing with outlook calendar.

  BB Bold

  Vista, DTM v5.0

  Outlook

  All works well, will load and start the synchronization as usual, but once he starts to 'calendar of device precession' it crashes instantly and provides no advice or solutions.

  You run diagnostics on outlook tests, have repaired DTM, no joy...

  If you encounter errors in your calendar on your BlackBerry, follow the instructions below. Make sure that you have a good copy of your calendar or Contacts, because this procedure will delete all entries in calendar on your BlackBerry.

  1. open the Desktop Manager on your PC.

  2. open Backup/Restore > advanced.

  3. in Advanced Options, you will see a split pane screen. The left pane, it is what will be saved from your device, and the right is a list of the existing databases.

  3. highlight on the side right your Calendar database, and then click the arrow in the Middle pointing to the left. This will copy the information on and prepare it for the backup.

  4. once the backup is complete, click on the Clear button down to wipe and clean all the basis of the calendar.

  5. once it is finished, it will ask if you want to save the backup that you created, say you Yes and check the device to ensure that the calendar has been duly authorized to come out. Now, Resync the necessary contact details and you should be set to go.

• Director of office of blackBerry Smartphones will not erase the Apps

  When I use Desktop Manager to remove an app on my curve by unchecking the app, the check mark back just a second or two later.  Is there anything else I should do?  Thank you.

  Weird...

  You could remove the application right on the BB itself. Untethered, follow these steps:

  • Homescreen > Options > Advanced Options > Applications > highlight, but do not select the app > BBKey > delete

  See if that does it.

• BlackBerry smartphone how to load applications via Device Manager

  It seems to load any application in my device BB storm 2, you need an active internet connection on your device.

  I don't have easy internet browsing in my laptop.

  The plan that I am with my carrier allows you to chat and unlimited emails.

  Is there a way I could load apps via my PC into my camera.

  Most of the apps I've tried do not allow this, they need the app link to click on to the device rather than a PC?

  Any help / advice, please share.

  Thanks in advance.

  RSK

  Yes, you can load apps from the Desktop Manager > Application Loader.

  Download the files *.cod and *.alx applications on your PC.

  Open Desktop Manager > App Loader > Add > navigate to the *.alx request file and move forward.

  You can find many applications that allow the installation of PC mobihand.com

• Where blackBerry Smartphones on my Berry B Curve 8330 to activate THE Java program?

  My CURVE 8330 B Berry model a JAVA programming but I had recently another program to tell me that Java is NOT enabled, where and how can I go into the phone to put the program in Java?                                                         Please help; Sincerely, Charles PS had my curve only about a week or so now todays date Sunday Jan.25, 2009!

  There is no 'turning java' on the BlackBerry.

  • the BlackBerry smartphone uses a Java-based operating system.
  • the BlackBerry smartphone can use applications developed in Java (or J2ME like any mobile phone or special files for devices BlackBerry ALX)
  • the phone smart BlackBerry with a browser that can do JavaScript and not Java applets.

  Question is: why do you think that you need Java?

• Connection Manager for the Office of blackBerry Smartphones

  I hope someone can help me with my Desktop Manager. I can't it connect with my BB "BOLD".

  I downloaded the Desktop Manager 4.7 version (I already got 4.6, but could not get it to recognize the BB) and I downloaded the USB driver software.

  When I connect the BB to the USB I know it connects because Adobe will light up and the photos appear.

  But I can't connect the device in the lower left corner of the Desktop Manager away from the connection of the device (PIN) NONE. Frustrating, it's only once or twice during the 3 months, it is connected, but most of the time does not and will not at all now.

  I also tried Bluetooth.The BB and the pc recognize each other but still no connection to the Desktop Manager.

  I use MS XP

  Thank you

  Binge, it worked for me as well.

  Thank you very much Urumilton for your expertese and persistence and ggergs to travel with me and with the upcoming final turn.

• Not have blackBerry smartphones to connect to internet

  I realized that my phone is unable to connect to the internet, even if I am able to send and receive emails from my phone and my wifi connection is fine. I tried to take the battery, return service directories to my phone and I also went to the registry option in the host routing table but does not change every time that I try to use the Web browser. It loads for a while and then the message "unable to connect to the internet, try again later appears. Is there anything else I should do? Thank you!

  Hello and welcome to the community!

  From your post, I can't tell if you do them in the order required... or know if every successful step as they should before moving on to the next step. So, with a strong carrier signal AND your WiFi radio OFF, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for formal support... After all, it's their network with which your BB is to have trouble communicating.

  Good luck!

• BlackBerry 9500 blackBerry Smartphones to connect to internet?

  guys, anyone here can help me how to connecy my blackberry 9500 Internet? The problem is this: when I try to connect to the browser, the following message appears: «your device has no currently all entries in book of Service Configuration Browser.» Please contact your service provider to enable the browser on the device"or next:"it seems that your device does not have an installed service WAP2.0 book. "

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Otherwise, you should do exactly as the message tells you to do... contact your mobile provider for formal support.

  Good luck!

• Synchronization of tasks betwwen bold 9900 and office outlook blackBerry smartphones

  If I work on my phone, and they do not appear on my desktop to outlook

  If I do the opposite, they sync of my office for my blackberry tasks

  How can I solve this problem pls?

  Hello giomarcondes,

  Sorry to hear that you have a problem with the synchronization of tasks from your BlackBerry smartphone to your Microsoft® Outlook® using the BlackBerry® Desktop Software.

  What version of the BlackBerry Desktop software do you currently use?

  Have you tried to reset the settings of your organizer?

  To restore synchronization to the BlackBerry Desktop Software Settings complete the following:

  1 connect the phone to the computer with a USB cable and open BlackBerry Desktop Software.
  2. Select Organizer from the main menu.
  3. Select reset settings.

  Then try to create a new task on your device and test again.

  See you soon,.

• BlackBerry Smartphones-Installation/connection problems - currently version 4.2.2.12

  Recently changed offices our field internal, and after the change from my Office Manager began to ask for the 8830.msi for installation.  I tried to install a new version without result.  I have read forums and instructions and spent the better part of a day by removing all traces of the Office of the registry software and files.  I reinstalled the 4.2.2.12 from my original CD, because I know that it worked perfectly before the domain migration.  Now, I have 3 questions:

  1. when I first launch Desktop Manager, a "Preparing to install" window appears briefly us, then closes (more on that later).

  2. I have specified the same information of BES (confirmed by our BES administrator) but an error message saying that it is not available or specified incorrectly, so I can't join the BES.

  3. when the Office Manager is started, it flashes several "preparing to install" windows, connects to the Manager of office for a few seconds and then disconnects from the Desktop Manager.  The cable is correct, as argued by the device of connectivity to the PC.

  Please help, because I will be monitoring a business device update next year and hope to use the Desktop Manager software on each user (800 total) PC Exchange and enable new devices.

  (1) uninstall the Desktop Manager completely and correctly:
  http://www.BlackBerry.com/BTSC/articles/545/KB02206_f.SAL_Public.html

  (2) install the Desktop Manager too
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&message.ID=...