Director of office of blackBerry Smartphones a stipped work

Similar Questions

• Director of office of blackBerry Smartphones and Curve 8330

  I just installed Desktop Manager 5.0 for my curve. The installation went well, and after it backs up, the curve works correctly. I wonder, however, if the Desktop Manager saved e-mails, MMS and SMS messages in a file on my desktop that could be retrieved and read later if necessary. I heard this answered both ways so far: Yes it did, and no, it's not. No one knows what is the real answer?

  Hi and welcome to the forums!

  Well, two answers could be correct according to what you were doing. If you performed the backup, and then he did. If you have not run the backup, then it does not. If you performed the backup, then a file with an extension of the RPI could be saved to your PC - search your entire hard drive for *.ipd and see what you find. To make a backup, follow these instructions:

  • KB12487 How to back up data to a BlackBerry smartphone

  Good luck and let us know!

• Director of office of blackBerry Smartphones no connection BB recognition despite Device Manager recognizing the BB!

  I'm turning crazy connection.

  I installed desktop manager 4.6 provided on the CD, as the user guide says. I connected the cable between my BB 8220 pearl.

  The BB asks me if I want to turn Mode mass storage and I clicked 'YES '.

  Explorer Windows allows me to view the contents of the phone.

  BB Device Manager tells me that "" USB - PIN: xxxx is connected ".

  YET in the Desktop Manager software on the upper left corner, it says 'Disconnect' and on the lower left corner, it says: "Device Connected (PIN): No.

  Does anyone know why the BB device manager says the BB is connected by software office says the opposite?

  I have tried everything to uninstall for re - install desktop Manager and also pass the phone power on and off.

  Help, please! Someone!

  Hi and welcome to the Forums!

  See this KB for assistance troubleshooting:

  • KB02640 Troubleshooting USB connections
    KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    KB00019 PIN code not displayed in BlackBerry Desktop Redirector

  I hope that something will be useful.

• Director of office of blackBerry Smartphones do not find usb connection

  I have Blackberry 7100i that I'm unable to have the Desktop Manager detect. I'm under Blackberry 4.6 on Windows Vista Edition full version. I did the installation and removal of the battery of the phone and in the device manager that the USB is recognized Blackberry device. I'm really disappointed there is not a clear answer for what seems to be the common problem. I've tried versions 4.3.4.5. and now 4.6 all with the same problem. In connections, I'm clicking on USB option and in these versions, there is not a detection option. Someone has a simple answer? Office Manager says I am disconnected. Phone readsV4.1.0136. Any help would be appreciated.

  Thank you

  Bravo... Decided to uninstall and re - install it using Internet Explorer instead of Firefox... Firefox had the problem

  everything works fine.

• Director of office of blackBerry Smartphones does not download the firmware of my last carrier

  Hi all

  I have a Bold 9000 on o2 (UK) network running on 4.6.0.303.  I noticed on the download page dedicated to my carrier on blackberry.com v5.0 is finally available for the 9000 "BOLD".  I then downloaded and installed, but the Desktop Manager fails to recognize and offer only 4.6 for my "BOLD".  Even when I try the software update in the Desktop Manager it tells me that my device is up-to-date.  I never "doctored" files or original firmware and used only never before Desktop Manager to install updates of the firmware.

  I waited for centuries for my network offer the new firmware so it's frustrating that now, it appeared, I can actually do something with it.  Any help / advice greatly appreciated.

  Thank you

  Duncan in London

  Duncan, Hello and welcome to the Forums of Support BlackBerry.com.

  You have already found form your carrier, downloaded and installed the operating system on your PC?

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Director of office of blackBerry Smartphones

  Can someone tell me what Desktop Manager to download to save my BB Curve?

  Any will do... 4.7 is the most recent and 4.6 works well as well.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Director of office of blackBerry Smartphones has always updated

  First off I use the most recent operating system (OS 5.0.0.32 8).

  Whenever I'm plugging my storm into my computer and bring up to Desktop Manager he always tells me that "BlackBerry 5.0 Core Applications" has an update. I'm trying to "update" but still, it stops at halfway and says that the device has enough memory, even if it has 20 MB of memory available. I can't update other applications that I have because it tries to update the Applications of first base, then said he ran out of memory, always restarts and I'm back to square one.

  Is it possible to let him stop trying to update?

  If you have two choices:

  1. click on Cancel. (I did it for three months, when a BONE kept demanding that I load on my device Dutch)

  2 make room on your space memory device for what anyone, he wants to upgrade.

  It could be, if you have loaded BBMessenger v5 to the device, which sees the OS that you still haven't BBM (4.7) load and want to only load.

  I just click Cancel.

• Director of office of blackBerry Smartphones will not erase the Apps

  When I use Desktop Manager to remove an app on my curve by unchecking the app, the check mark back just a second or two later.  Is there anything else I should do?  Thank you.

  Weird...

  You could remove the application right on the BB itself. Untethered, follow these steps:

  • Homescreen > Options > Advanced Options > Applications > highlight, but do not select the app > BBKey > delete

  See if that does it.

• Office of blackBerry Smartphones does not work

  After making backups and so, yesterday, I started the sofware, connected the 9700, but the situation is different. Desktop appears gray, it recognizes my phone PIN and the model, but it does not work. It seems to freeze. Phone icons appear too rigid. Shows the PC and the phone, but any moves. I tried with other PCs, but the situation remains similar. What is going on?

  It freezes if you do not connect the BlackBerry?

  Try resetting your device my removing the battery for 15 seconds and placing it back in. After restarting the device see if it happens again.

  Also normally it starts syncing after that that it is connected?

• Synchronization of tasks betwwen bold 9900 and office outlook blackBerry smartphones

  If I work on my phone, and they do not appear on my desktop to outlook

  If I do the opposite, they sync of my office for my blackberry tasks

  How can I solve this problem pls?

  Hello giomarcondes,

  Sorry to hear that you have a problem with the synchronization of tasks from your BlackBerry smartphone to your Microsoft® Outlook® using the BlackBerry® Desktop Software.

  What version of the BlackBerry Desktop software do you currently use?

  Have you tried to reset the settings of your organizer?

  To restore synchronization to the BlackBerry Desktop Software Settings complete the following:

  1 connect the phone to the computer with a USB cable and open BlackBerry Desktop Software.
  2. Select Organizer from the main menu.
  3. Select reset settings.

  Then try to create a new task on your device and test again.

  See you soon,.

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• My blackberry Messenger blackBerry smartphones does not work

  My blackberry froze, so I took out the battery and put it in the back after turning on my bbm does not work. I reinstalled the Messenger, software, it still does not work. On my own network, so good so there must be a problem with the phone

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry smartphone App world works, but when the applications are downloaded they do not work... Help!

  Hi I have a blackberry curve.

  My balckberry app world works perfectly find allows me to download anything works very well. But BBM and facebook apps don't work or any other app that I download does not work. Please help me I need my bbm for businesses and personal uses. Thank you

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of official support and to ensure that you are subscribed to a data plan which is sufficient to enable the services you want:

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• Email blackBerry Smartphones help w - worked yesterday, not today. I synchronize

  Hello - all was well in the land of Blackberry until today.

  This morning I am not getting any emails on my blackberry via my email work., I can send them.

  Gmail works fine. And my work in Outlook email is sending and reception of the fine.

  Yesterday I loaded the disk on a new computer Office Manager.  Then I synced to update addresses and calendar from Outlook. I have received emails after that and responded.  Not sure if this is related or not.  So today... cannot receive.  I sent one to myself at 1:40 and received, but none before or since.

  Also, I myself sent a new service book.  And while I got that and he said: congratulations... its been 30 minutes and nothing

• BlackBerry Smartphones has key works not

  The A button on my blackberry curve does not work

  It had stoped working before but attaches but this time it did not work for a few months now

  This has caused some of my other keys to become slow to respond, which makes me think it is a software problem as the last time A key stopped working the other keys have been slow and when started it to work they were fine once again

  I tried many handfuls of battery and wipe my blackberry, but nothing worked this time :-(

  Any suggestions?

  Hey ackers21,

  Welcome to the community of BlackBerry Support Forums.

  Given that the wipe does not resolve A key work.  I suggest you contact your network service provider for repair/Exchange options.