Similar Questions

• Director of office of blackBerry Smartphones do not find usb connection

  I have Blackberry 7100i that I'm unable to have the Desktop Manager detect. I'm under Blackberry 4.6 on Windows Vista Edition full version. I did the installation and removal of the battery of the phone and in the device manager that the USB is recognized Blackberry device. I'm really disappointed there is not a clear answer for what seems to be the common problem. I've tried versions 4.3.4.5. and now 4.6 all with the same problem. In connections, I'm clicking on USB option and in these versions, there is not a detection option. Someone has a simple answer? Office Manager says I am disconnected. Phone readsV4.1.0136. Any help would be appreciated.

  Thank you

  Bravo... Decided to uninstall and re - install it using Internet Explorer instead of Firefox... Firefox had the problem

  everything works fine.

• Director of office of line of blackBerry Pearl 8100 Smartphones

  I just bought a Pearl 8100 to my wife and of course it comes with the disc. I also know that there is an update available. My question is. I have to load his drive (Desktop Manager) to our computer at home or my Office 8320 senior work? I don't think we will be updating its OS for a few months yet. Any info will be appreciated.  Also, I searched all 9 pages of the Desktop Manager and found nothing on it.  Eldon

  Desktop Manager is not related to a model of the device.

  Try to use your BB Desktop Manager with device of your wife.

  It should work.

  If your wife's pocket has the more modern version of OS, BB Desktop Manager may indicate "no additional application found for your device. In this case, uninstall your Desktop Manager and install the latest version of BB Desktop Manager from blackberry site: http://na.blackberry.com/eng/services/desktop/

  This latest version will work with your handheld and with the woman of your handheld.

• Director of office of blackBerry Smartphones no connection BB recognition despite Device Manager recognizing the BB!

  I'm turning crazy connection.

  I installed desktop manager 4.6 provided on the CD, as the user guide says. I connected the cable between my BB 8220 pearl.

  The BB asks me if I want to turn Mode mass storage and I clicked 'YES '.

  Explorer Windows allows me to view the contents of the phone.

  BB Device Manager tells me that "" USB - PIN: xxxx is connected ".

  YET in the Desktop Manager software on the upper left corner, it says 'Disconnect' and on the lower left corner, it says: "Device Connected (PIN): No.

  Does anyone know why the BB device manager says the BB is connected by software office says the opposite?

  I have tried everything to uninstall for re - install desktop Manager and also pass the phone power on and off.

  Help, please! Someone!

  Hi and welcome to the Forums!

  See this KB for assistance troubleshooting:

  • KB02640 Troubleshooting USB connections
    KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
    KB00019 PIN code not displayed in BlackBerry Desktop Redirector

  I hope that something will be useful.

• Director of office by updating calendar, blackBerry Smartphones Windows stops

  I'm using Vista / Office 2007 and Desktop Manager v 5 (run in admininsrator mode) with a USB connection.    Contacts sync OK, but when he moves to the Windows calandar Blackberry Desktop Manager screen never stopped working message - and a solution is available.  I've deleted and reinstalled Desk Top manager.  Any ideas. Please thank you

  Problem solved.  Did you send calendar with google calendar sync and have your BB sync with that, its work.

  You need to solve this problem, although the RIM

• BlackBerry Smartphones Help! Director of office exe: Application error

  I tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and get this Bishop Office exe message: Application error - the Instruction at "0x004e6535" referenced memory at "0 x 04480013. The memory could not be read.

  Anyone have any ideas on how to solve this problem? would appreciate the help!

  Thank you

  Hi and welcome to the Forums!

  Ouch... some have reported that it had to go further in the registry that is loaded into the Clean uninstall KB. Some used a registry cleaning product in order to properly do what is necessary.

  It is perhaps superfluous, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB
  • Others have reported the use of a registry cleaning tool to be also useful

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchronizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Director of office of blackBerry Smartphones does not download the firmware of my last carrier

  Hi all

  I have a Bold 9000 on o2 (UK) network running on 4.6.0.303.  I noticed on the download page dedicated to my carrier on blackberry.com v5.0 is finally available for the 9000 "BOLD".  I then downloaded and installed, but the Desktop Manager fails to recognize and offer only 4.6 for my "BOLD".  Even when I try the software update in the Desktop Manager it tells me that my device is up-to-date.  I never "doctored" files or original firmware and used only never before Desktop Manager to install updates of the firmware.

  I waited for centuries for my network offer the new firmware so it's frustrating that now, it appeared, I can actually do something with it.  Any help / advice greatly appreciated.

  Thank you

  Duncan in London

  Duncan, Hello and welcome to the Forums of Support BlackBerry.com.

  You have already found form your carrier, downloaded and installed the operating system on your PC?

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Director of office of Smartphones blackBerry V. 6.0 and Outlook calendar problems

  I have recently updated my office to the new V 6.0 Manager and have problems with the calendar not updated device to Outlook. I use outlook 2007 and I have a Bold 9650. I don't get any errors and am able to spend in the Organizer data select option synchronize and make adjustments to the way I want the data to be transferred. If I'm going from Outlook to device I have no problem, but if I leave peripheral to Outlook entries do not give in and all future entries there where already on the calendar until I upgraded disappeared. The only problem I have with it is the calendar option.  When I press the sync button, he thinks that for a short period of time is as he transferred the data then nothing. If I can give you more info to help solve this problem please let me know.

  Must say that I am disappointed by the fact that this message was for a while with absolutely no response. Desktop Manager 6 is useless for me. And have already deleted. Will download an older version and I hope it helps.

• Director of office of inadmissible creative cloud

  Try to upgrade to the new lightroom through creative Office Manager. CC Manager does nothing that the guard for hours spinning beach ball.

  Thank you

  Glenn

  Hi Glenn -.

  Check out this link and see if it solves your problem:

  Does not open App | Wheels of progress turn continuously

  Guinot

• Director of office of Windows has stopped working - windows 7

  Hi guys, I put recently a new graphics card in my pc with the new ram after a few days, my pc started to act up, so I changed back to my original components and did a restore of the system back to before you put the new parts, but now every time I load my PC windows desktop Manager does not work I tried restarting via "Services.msc", I also did the "sfc/scannow" command prompt after making the sfc scan I had another box come in saying "repair and checking the integrity of the system has stopped working"

  any ideas on what I can do next?

  Hello

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that the Windows Desktop Manager has stopped working.

  I suggest to try the steps outlined in the article below and check if that helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Desktop-Manager-stops-working/8556f2a1-5b69-4d9f-a2a8-4efce29b6120

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Director of office of Smartphones blackBerry 4.2.2.14 completed sync and then stops working

  I use DM 4.2.2.14 with curve 8310 and vista + Outlook 2003.  It was fine for about a week of work but who suddenly began to stop working once it has finished synchronization.  I tried to repair the installation but no change.  Any ideas please?

  Thanks for the tips.  This seems to have worked - fingers crossed that it lasts.  To answer your question - nothing has changed or has been added to the previous installation.

• Director of office of 5.6 for Blackberry Curve blackBerry Smartphones

  When the upgrade of this software for my 83330 should I be upgrading to 4.6 with media manager or 4.6 without media manager?

  Hi and welcome to the forums

  I would STRONLGY recommend not to download Media manager. The program is not stable. Research on the grey box at the top

  to the left of the screen and see the problems.

  For the management of the media that is the easiest way, drag and drop through the windows. BB came out with a new program called Media Sync.

  Here is the link to download a demo and.

  http://NA.BlackBerry.com/eng/devices/features/media/mediasync.jsp

  If you need more information, please ask!

  If this isn't the case, please set the position using the options of beginning of the glory.

  Just check the post who have had your answer!

  Thank you

• Director of office for 8300 blackBerry Smartphones

  Hello to all that for a while. But I was hoping that someone could direct me to the right place to get the desktop for my computer. I do not have a cd with the phone so I've never done this. now, I want again to 4.3 or more in order to download slacker radio and do other things. So all can help, I would be so happy. Thank you

  Hi thanks for your help so far in the Manager of should I update the main application and or the system software

• Director of office of Smartphones blackBerry 8310 and 8700

  I have 2 devices of BB that I use at the same time with my laptop. One is a curve 8310 and on an 8700. Both are my private devices and contain the same data, so there is no conflict. But can I manage two types of different devices via a Fund Manager or risk conflicts of the OS or application by.

  Yes, you can use two devices without any problem on your laptop and your Desktop Manager.

• Director of office of Smartphones blackBerry for Blackberry 8300 (curve)

  I installed the version 4.2 Desktop Manager but has problems.  So I deleted the software and now I want to do another full installation.  Anyone know the correct version?

  For the 8300, you can really use any version 4.2 SP 2 with version 4.7

  I would recommend 4.7, however. It's the last.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Director of office of blackBerry Smartphones

  Can someone tell me what Desktop Manager to download to save my BB Curve?

  Any will do... 4.7 is the most recent and 4.6 works well as well.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22