Do not know what help I can get, but all the work in my CC was gone. And my archives is also empty, which is not really make sense because if I did accidentally delete everything, I know not to empty my archives.

Please help, a lot of work important.

@CalPalJr - looked at metadata from your account and you have 1 file in the Archive to https://assets.adobe.com/files?filter=archive and 291 files in the files to https://assets.adobe.com/files?filter=all. To the next level of Folders , you should see 12 files and 13 files. Please confirm that you do not see these files when accessed the web site Active CC when connected with the Adobe ID you use to post in this forum. If you see something different please send me screenshots of what you see at [email protected].

If you see no files in the Creative Cloud Files folder on your computer let us know and we can work with the team to synchronize file to solve any problem.

Note also that if you are non-owner of a Collaboration record (someone else the folder shared with you), then were removed from the Collaboration files would be more visible to you on the web client. The files end up in the Trash in Mac OS X or Windows trash.

Tags: Adobe

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