Does hard reset wiping all software on Palm Zire 31?

I was given the device by a student who was more useful.  I would like to delete a software called CompTracker but also to clear the calendar, etc., while not losing do not have any other software again on the device.  How can I do this?

Hello and welcome to the Community Forums of Palm.

A hard reset will be wipe everything clean, all the data and applications and leave you with just the built-in apps that come preinstalled.  The Zire 31 has also come with additional third-party software (see below) on the installation disc.  If you hard reset the device without first HotSync on your computer, you will lose these third party apps, unless you also have the original disc and any other person that the previous owner had installed as well.

You can first install Palm Desktop on your computer, then sync.  HotSync must recognize the Hotsync ID existing on the device and create this ID on your computer, then save all applications and data to your desktop.

Then you can Hard Reset the device and Hotsync again.  This time, when it asks you what Hotsync ID to use, create a new one for yourself.  Later, you can go in Palm files on your desktop (c > program files > palm) and look for the user folders.  There's one for the old ID Hotsync, and one for the other, you just created, they'll folder names that will resemble the Hotsync ID somehow, perhaps an abbreviation or combination of initials.  In the previous user folder, locate the backup folder.  Which will house all the third-party applications that were previously installed.  You can double click on those you want to restore.

[NOTE: many commercial third parties applications require a registration or activation code in order to work beyond the trial period.]  [These activation codes are generated based on the unique Hotsync ID of the device, which means that if the previous owner purchased the software that you want to continue to use, you will not be able to do it with a new Hotsync ID... you could use existing ID the device]

Message relates to: Centro (AT & T)

Tags: HP Tablets

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