Download creative cloud problem

Could someone help me please! ?? Ive bought creative cloud which includes lightroom and adobe photoshop. I keep trying to open lightroom, but it says that my test is outdated? Without a doubt, I bought the plan and have been charged each month. I go to the site and my account shows that I bought. So, I deleted the app and even re-downloaded. Same thing. He repeats to me that I have to buy the plan. I don't understand why its been this and it not there no phone number or chat live anywhere! Im getting extremely frustrated and you just want to abandon my plan at this point. Help, please!

Your subscription to cloud shows correctly on your account page?

If you have more than one email, you will be sure that you use the right Adobe ID?

https://www.adobe.com/account.html for subscriptions on your page from Adobe

.

If Yes

Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

.

If no

This is an open forum, Adobe support... you need Adobe personnel to help

Adobe contact information - http://helpx.adobe.com/contact.html

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

-Select your product and what you need help with

-Click on the blue box "still need help? Contact us. "

Tags: Adobe

Similar Questions

Maybe you are looking for

  • Conflicts between FF 37.0.2 and the Greasemonkey add-on extension disables certain built-in functions of Netflix. Is a fix in the works?

    After seeing that mouseover Netflix video descriptions were does more after the FF 37.0.2 update, I was able to isolate the problem (thanks to a suggestion by jscher2000 here: https://support.mozilla.org/questions/1059050 ). Even if my installed user

  • Adware, anti-Viru, where to start?

    Hello In a past of gray gray, I tried to check if my mac had adware, virus, malware, etc. I almost downloaded mackeeper, but read in the times that it was not a good plan. After that I didn't know what to do, so I did a thing. At the same time, my co

  • Upgrade memory on the Satellite L300

    I bought a L300 satellite in August 08 in Australia. It came with a single module of memory 1 GB which is now inadequate.I got 2 x 2 GB modules but cannot make it work with the two climbs. Reports of the mounted but 4 GB Vista BIOS restarts the first

  • Why am I no longer see Windows Update shield in the taskbar?

    I had to do a complete Windows repair my motherboard died back in January. Since obtaining Windows XP pro upward and run again, I did not the usual yellow reminder Windows Update shield in the taskbar. I put Windows to warn me, but not to install any

  • USB issues on vista Ultimate

    I've updated from Vista Home to Vista Ultimate. Now, whenever I insert a flash drive, it is said "there may be errors, you want to analyze and repair" and then after the fact every time that it will not copy large amounts of files (in GB) hard drive