Download creative cloud problem
Could someone help me please! ?? Ive bought creative cloud which includes lightroom and adobe photoshop. I keep trying to open lightroom, but it says that my test is outdated? Without a doubt, I bought the plan and have been charged each month. I go to the site and my account shows that I bought. So, I deleted the app and even re-downloaded. Same thing. He repeats to me that I have to buy the plan. I don't understand why its been this and it not there no phone number or chat live anywhere! Im getting extremely frustrated and you just want to abandon my plan at this point. Help, please!
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
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Download Creative cloud problems
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I bought a creative cloud yesterday, but I can't download it on my laptop. Every time I try, starts the download/install, but to halfway through, it stops and gives me the error code 1
What to do? I tried about 10 times now, without a little luck...
I also tried the cleaning tool. I'm a little frustrated, because I would like to use Lightroom CC @.
Hello
Please visit the following link:
Error: "unable to install". Creative cloud office
Let us know if that helps.
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Hello
Please, try the following steps:
- Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
- / Library/Application Support /.
- /Users/ [user name] / Library/Application Support /.
- Restart the computer.
- Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
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Unfortunately the creative cloud is not compatible with Ubuntu / Linux.
Please see the system requirements for the same:
System requirements | Adobe Creative Cloud
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Please refer to
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Hi there - I have recently had a new office (mac) and downloaded creative Cloud immediately. Photoshop updated and downloaded perfectly, but I'm having a problem getting bridge to open. I clicked on update as well, and he is stuck saying "finish," and doesn't seem to change. Whenever I try to open the app, I just get an error message. Someone knows how to fix this? I can't wait to use this big screen of my friends here for a photo editing and away from the screen of the little laptop, but I need bridge!
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:
a. / Library/Application Support /.
(b) /Users/ [user name] / Library/Application Support /.
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
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I download creative cloud but I can't open it, it gives me a massage ' we encountered the following problems: creative cloud desktop cannot be installed. " (Error code: 1) ".
Hi Wojood,
You can follow the article: error: "unable to install". Creative Cloud Desktop which will allow to get this issue fixed.
Let us know if you face more problems with this.
Thank you
Yann Arora
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Problems to download Creative Cloud, error message.
I have problems to download creative cloud to my computer, it starts initialization and stops at a certain point. A message appears that says error and give a number.
Hello
Please see the links below:
Download error, installation or update of Cloud Creative applications
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Clickm75558988 for more information on how to resolve the error 205 please see error download, install or update creative Cloud applications. We invite you to update this discussion if you have any questions about the steps listed in the document.
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I now have a partially downloaded creative cloud that cannot be opened or uninstalled.
Please can someone help?
try to use the uninstaller, uninstall the Adobe Creative Cloud desktop application
If that succeeds or fails, Use the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Repeat the installation, https://creative.adobe.com/products/creative-cloud
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Cannot download creative cloud because I'm in the Kenya, even though I am an American with the American credit card and the address of the credit card. I changed my region on my Adobe back account in the United States, but it won't let me download it.
I think that the Downloader checks your IP to be sure that you are, where you say you are... so your account is based in the United States will not work for a purchase, since you are not actually in the United States
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I downloaded creative cloud for apps, but nothing pops up!
I downloaded creative cloud for apps, but nothing pops up!
Hello Kitty,
Please see the article if it shows the spinning wheel: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html
Threads refer if the creative cloud does not even launch: creative cloud will not launch on Mac OS 10.10.3 and Creative Cloud do not run on win 8.1
Please see the son if cloud apps not opening not creative: problems with Creative Cloud (apps starts do not) and The Cloud Creative app will not open on my Mac.
Please write if it helps.
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Shelly
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I just downloaded creative cloud its been 20 minutes and its load still
I just downloaded creative cloud its been 20 minutes and load again.
Hi lj,
Please uninstall the creative cloud using the cleaning tool. Reference: use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart the computer.
Download & install again. Reference: DOWNLOAD Adobe Creative Cloud apps | CC free trial Adobe
Let us know if it helps.
Kind regards
~ Mohit
-
Whenever I try to download creative cloud it won't let me download it because it says that something is missing or damaged. He then sent me to a link that says download creative cloud. I click on the link for press download, I'm going through the whole process again in a loop. Help.
Please uninstall with the cleaning tool:
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
Reinstall from the link below:
Download Adobe Creative cloud apps | Free trial of Adobe CC
I hope this helps.
Concerning
Megha Rawat
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I currently have Photoshop elements 13 installed on my MacBook Pro. Should I uninstall the present before as I have download creative cloud?
Hello
You can install creative cloud without uninstallation of Photoshop elements. There will be no problem.
Kind regards
Hervé Khare
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