Download ends, rest at 99%

My problem: when I try to download anything, the process begins and continues until the end of 99%, how the process comes to a sudden stop, and no matter how long wait he never reached 100% completion.

Can anyone help?

Alhondo

Original title: 99% completion

HiAlhondo,

Until solve us the problem we need additional information on this topic.

  • Since when are you facing this problem?
  • You did changes to the computer before this problem started?
  • You use Internet Explorer to download files?
  • Where you try to save the downloaded file?
  • You have security software installed on the computer?

However, you can try the steps below and check if it helps.

Method 1

 

Try saving the download file on a different site (or on the desktop) and check if the download is complete.

Method 2

 

You can try to start your computer in safe mode with network and check if you can download the files completely and post back the result.

To boot to the desktop in safe mode with network keep tapping key F8 during restart. Once you see the option to start it in safe mode with select network and press ENTER.

Method 3

 

You can also try to temporarily disable the security software of the computer and try to download and check if it is executed. If you download the files completely, you can contact the manufacturer of security software and check if you need to change the settings. Later, re-enable the security software.

I hope this helps. Let us know the results.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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