Download factory-installed software falils

When I visit https://smartsource.dell.com/web/main.aspx (MY LOCKER DOWNLOAD) to download my pre-installed 3rd party software... after I click on DOWNLOAD NOW BUTTON SmartSource.MediaManager.application is downloaded and when I run it show after the error message

"Not able to download the application, the application is missing a required file, contact the vendor of the application.

The download error details is given below

PLATFORM VERSION INFO    Windows             : 6.2.9200.0 (Win32NT)    Common Language Runtime     : 4.0.30319.17929 System.Deployment.dll       : 4.0.30319.17929 built by: FX45RTMREL    clr.dll             : 4.0.30319.17929 built by: FX45RTMREL    dfdll.dll           : 4.0.30319.17929 built by: FX45RTMREL    dfshim.dll          : 4.0.41209.0 (Main.041209-0000)

SOURCES   Deployment url          : file:///C:/Downloads/SmartSource.MediaManager(5).application

IDENTITIES  Deployment Identity     : SmartSource.MediaManager.application, Version=1.1.0.183, Culture=neutral, PublicKeyToken=cf7dc25ebbb91b35, processorArchitecture=msil

APPLICATION SUMMARY    * Online only application.    * Trust url parameter is set.ERROR SUMMARY  Below is a summary of the errors, details of these errors are listed later in the log.    * Activation of C:\Downloads\SmartSource.MediaManager(5).application resulted in exception. Following failure messages were detected:     + Downloading file:///C:/Downloads/Application Files/SmartSource.MediaManager_1_1_0_183/SmartSource.MediaManager.exe.manifest did not succeed.        + Could not find a part of the path 'C:\Downloads\Application Files\SmartSource.MediaManager_1_1_0_183\SmartSource.MediaManager.exe.manifest'.      + Could not find a part of the path 'C:\Downloads\Application Files\SmartSource.MediaManager_1_1_0_183\SmartSource.MediaManager.exe.manifest'.      + Could not find a part of the path 'C:\Downloads\Application Files\SmartSource.MediaManager_1_1_0_183\SmartSource.MediaManager.exe.manifest'.

COMPONENT STORE TRANSACTION FAILURE SUMMARY   No transaction error was detected.

WARNINGS    There were no warnings during this operation.

OPERATION PROGRESS STATUS    * [4/3/2013 12:08:51 PM] : Activation of C:\Downloads\SmartSource.MediaManager(5).application has started.    * [4/3/2013 12:08:51 PM] : Processing of deployment manifest has successfully completed.  * [4/3/2013 12:08:51 PM] : Installation of the application has started.

ERROR DETAILS  Following errors were detected during this operation. * [4/3/2013 12:08:51 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)      - Downloading file:///C:/Downloads/Application Files/SmartSource.MediaManager_1_1_0_183/SmartSource.MediaManager.exe.manifest did not succeed.        - Source: System.Deployment       - Stack trace:            at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)           at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()           at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)          at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)          at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)           at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)            at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)            at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)          at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)           at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)      --- Inner Exception ---       System.Net.WebException       - Could not find a part of the path 'C:\Downloads\Application Files\SmartSource.MediaManager_1_1_0_183\SmartSource.MediaManager.exe.manifest'.      - Source: System      - Stack trace:            at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)         at System.Net.FileWebRequest.GetResponse()            at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)       --- Inner Exception ---       System.Net.WebException       - Could not find a part of the path 'C:\Downloads\Application Files\SmartSource.MediaManager_1_1_0_183\SmartSource.MediaManager.exe.manifest'.      - Source: System      - Stack trace:            at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)            at System.Net.FileWebRequest.GetResponseCallback(Object state)        --- Inner Exception ---       System.IO.DirectoryNotFoundException      - Could not find a part of the path 'C:\Downloads\Application Files\SmartSource.MediaManager_1_1_0_183\SmartSource.MediaManager.exe.manifest'.      - Source: mscorlib        - Stack trace:            at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)            at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)            at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)          at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)         at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)          at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)

COMPONENT STORE TRANSACTION DETAILS No transaction information is available.
Plz help me ..... what is going wrong ....... and how can I solve this problem ..................
 
         
        

Hi grunzmeniroj,

Welcome to the community,

Have you tried to access my Dell downloads using the Internet Explorer browser? If so, please reset the browser first, right-click on the Internet Explorer icon, select run as administrator, then try to access the my Dell downloads.

Let me know how it goes.

Thank you

Tags: Dell Laptop

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