Downloaded Windows, need the serial numbers on the Mac, first download also.

Similar Questions

• I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  For cancellation, please contact support

  Contact the customer service

  * Please sign with your Adobe ID *.

• Hello, I got a CS5.5 for Windows Upgrade Version and changed to a Mac. Now I need the Mac Version. I tried to install Adobe download. Unfortunately, it does not accept my password. I guess the cause of the Upgrade Version or the Version of Windows I o

  Hello, I got a CS5.5 for Windows Upgrade Version and changed to a Mac. Now I need the Mac Version. I tried to install Adobe download. Unfortunately, it does not accept my password. I guess that the cause of the Upgrade Version or the Windows Version I own. My system: Mac OS X 10.6.8 2.8 GHz. thanks for the replies! Greetings, Eva

  Here's a link to info on swaps of the platform.

  Product order | Platform, language Exchange

  If you want to try to contact Adobe support to try to get an exception, Start here after selecting the relevant answers, choose "still need help? Contact us. "and the option to contact (or phone) CAT.

• purchased by mistake need the mac version, windows version

  It's as simple as that.  I have not touched the button correctly and I bought the items windows version 13 but need the mac version.  This simply easily switchable before downloading, or I just made me have to buy twice?

  Items is wide cross-platform of the bat.

  Download Photoshop Elements products | 10, 11, 12, 13

  Mylenium

• I bought 13 elements, but I need the MAC version, not windows. What should do?

  Hi, I just bought Photoshop elements 13, but I got the version of windows, instead of the MAC version. I need the MAC version. What can I do to reverse the acquisition and order the right version?

  I did the same thing, but have been unable to find a way to get them exchanged.  Almost all links on the site that may be useful gives me a screen "header 403 is too great" or something of that nature.  I managed to send them a message via the site, but they sent me by saying that they cannot ship to a P.O. box.  I bought the electronic download version, I have no need of whatever it is shipped.  The portal that the email sends me to see my case file, and if all goes well to answer gives me 403 header is too big screen.  I have never been so frustrated in my life from a company.  I want to be able to use the product without having to pay for it.

• Need the MAC version of the installed windows version of 11 items.

  I installed the version windows of 11 elements, but need the MAC version. What should I do now?

  Hi JosephDobrott,

  Please find the direct link to install 11 first for Mac: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• I bought accidenally download windows of the elements first, I use a mac, how can I change it?

  I bought accidenally download windows of the elements first, I use a mac, how can I change it?

  Hello

  Please follow a product for another language or version of trading platform

  Hope that helps!

  Kind regards

  Sheena

• purchased the windows version of PSE 14, need the mac version

  I just bought the wrong version of the upgrade for PSE 14. I bought windows and need the mac version

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?

  What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?

  You can try this site

  Exchange a product for a different version of the language or platform

• I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  I bought the Windows version of the Creative Suite by mistake and I need the Mac version.

  If it is CS6, read the following:

  Product change or the language platform

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  You can also try:

  Please see return, cancel or Exchange an order - Adobe

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  If this isn't CS6, you will have to work the things with which resell it to you.  Adobe does not sell the old versions.

• Hi, is it possible to change photoshop cs6 extended student windows to the mac version?

  Hello world

  is it possible to change the Photoshop cs6 extended Student Version Windows to the mac version?

  Thank you for your help

  Fabian

  Product change or the language platform

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• I downloaded photoshop elements 14 for windows by mistake when I need the mac version. What should I do?

  Just downloaded photoshop elements 14 for windows I want to download the mac version. Any ideas what to do?

  Hi Jeremy,.

  You purchased Photoshop elements 14 for windows that will not work on mac.

  In order to get to the Mac platform, please Contact Customer Care

  They cancel this order for the windows platform.

• Adobe Photoshop Elements 13 purchased for use on iMac but this Adobe version in my order is for Windows - I need the Mac version!

  I order Adobe Photoshop elements 13 for use on iMac-is in the order indicated by Adobe for Windows - I need to download the Mac elements 13

  ????

  Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552

• Buy 14 elements Photoshop from adobe online... I need the mac version not windows :-(

  Is it possible to change my online version?

  I don't know why... maybe my fault... but I bought the version of windows instead of the mac version...

  Hello

  You can follow: https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

  Alternatively contact our the customer service here https://helpx.adobe.com/contact.html

  I hope this helps!

• Need the Mac of PES 12 version

  Bought today 12 PES on Adobe.com.  Downloaded got the version of Windows.  Need Mac too! How can I get the Mac version?

  Contact sales if you have purchased in the last 30 days and tell them you need a cross-platform version.