DVD/cdrom do not stay closed to load

My DVD/CD will not be closed to load
I don't know, but I think it is HL-DT-ST CDRW/DVD GCC4882

Hi, Caryoh2,

What is the make and model of computer?

What version of Windows are you using?

Start > right click on computer

Select manage

Select Device Manager

Is there a yellow question mark or an exclamation point next to the CD/DVD drive?

If so, right click on the driver, and then select Properties

What is the code # message listed in the (lower) window under the general tab?

If not, click on the + next to the CD/DVD drive to expand the menu

Make a right click on the driver that appears and select uninstall

Reboot and let Windows reload the driver

Retry using a CD/DVD player

Go to the manufacturer's website and search for updated drivers.

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Tags: Windows

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