DVD player doesn't read CD - R not

Got the new laptop 2 days ago everything is going well until a friend gave me a cd - r with a few pictures on it. For some reason when I inserted it the computer could not find, asks me to insert a cd when I double-clicked on the drive in my computer. DVD, CD audio seems to work and I've tried the drive on another computer and it worked fine. Pilot put up-to-date and always the same.

Can someone please help?

Hello

Be sure to get technical support from the manufacturer of the system involved because that player could have alignment or other problems.
While this could be a problem, it may be a problem that will get worse over time. Also more you change
on a new machine more they will claim that it was something that you did. Try many CD from various sources to
determine how serious this is.

CD have a tolerance + - and yours could be outside the tolerance just what the disk or anything/much.

-----------------------------------------------------------------

Troubleshooting Guide generic for this issue:

Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. If the drive does not appear, continue below.

Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

Try this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Your CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116

Try this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.

Hope these helps.

Rob - bicycle - Mark Twain said it is good.

Tags: Windows

Similar Questions

  • DVD player doesn't read the Windows 7 restore disk

    Hello

    I just bought a Samsung NP350V5C-A02UK laptop and I'm having problems with the DVD player.

    It will read most discs that I put in it except the Samsung OS restore disc that came with it.

    I've also downloaded an iso file of Win7 (64 bit), and created an installation of this use of the DVD disc, but then the laptop could not check the disk.

    I have attached a USB DVD drive to the laptop and he could read the Samsung OK restore disc is one that makes me think of a problem with the DVD player.

    In Device Manager, the DVD drive is listed as:

    IDE\CDROMTSSTCORP_CDDVDW_SN-208BB___SC00___\4&32B8AC6E&0&0.1.0

    Can someone help before I have send the laptop return it for a refund?

    Hi Steven,

    The Microsoft Article available at the following link has a fixit and a full list of steps that allows us to solve the problems of software generated in a DVD player. Please read the information contained in this article, and see if the steps mentioned in it helps you to solve this problem:

    http://support.Microsoft.com/kb/982116

    Note: Certain steps of this article may result in changes to the Windows registry. Any incorrect changes to the registry could prove fatal. So, to be on the safe side, please take a backup of your registry in this article before you make changes to registry.

    If the steps in this article does not improve the situation, we have a high probability that the DVD drive has hardware problems. Since this is a new computer, I suggest you to contact Samsung support in this case. Samsung support would be the best point of contact for you to check your hardware. Here are the links for the Samsung support:

    http://www.Samsung.com/us/support/

    http://www.Samsung.com/us/support/contact

    Hope this information is helpful to you. Don't answer if you need help with Windows, we will be happy to help you.

  • My DVD player doesn't read DVD after update BIOS (Probook s 4540)

    Hello world
    I had a problem that I discovered latley after update my BIOS from hp Web site

    LINKS:http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5269095 & spf_p...

    When I use my dvd player to play DVD it gives me a massege which telling me


    and I don't know how to get my original BIOS before the update I NEED REALLY HELP AND THANKS

    My Pc is

    CPU: Intel core i5 3210 M 2.5Gz 4 hearts
    RAM: 4 GB

    Video: copy intel hd family 4000 HD external Readon HD 6000-7000
    OS: Windows 8 64-bit

    Thank you once again

    Thank you very much for trying to help me Mrstenter I found that my problem was not the BIOS, it's that necessary dvd a new calibration so it can read the new DVD

    LINK:http://en.kioskea.net/forum/affich-7925-cd-rom-dvd-drive-won-t-work

  • my dvd player doesn't read DVDs but reads cds, the upper and lower filters are gone and windows restart is not create new

    HL-dt-st dvd - ram gsa-h55n

    Hello

    • What were the changes made before the show?

    You can check these links:

    Your CD or DVD drive cannot read or write media

    http://support.Microsoft.com/GP/cd_dvd_drive_problems
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

  • Satellite L500-1XJ - DVD player doesn't read CD but no DVD

    Please help me solve this problem.

    I bought Satellite L500-1XJ, have the DVD Super Multi Drive in my notebook, and when I insert the DVD 210 Microsoft application, he did not read the DVD. This drive just read CD only.

    I would be grateful if you can help me solve this problem.

    Hey Buddy,

    Have you also tried different DVD? I mean, theoretically, the DVD can be wiped off so it can t be read correctly.

    Anyway, I could also read the topics similar to lowerfilters and high - they cause this problem. You can find more details in this article in the Microsoft Knowledge Base:
    http://support.Microsoft.com/kb/929461

  • DVD player doesn't read disc

    I have a HP Pavilion zv6000 and optical DVD drive will not read a disk... DVD, cd. It sounds like it is reading when I put in a disc. It runs upward and then closes. When I try to use the browser to read it, I just get the hourglass and cannot get out of him unless I force close Notepad. I even bought a new drive, but that did not help. I uninstalled it and the drivers in the Manager device and rebooted nothing done. Help.

    Chuck

    Thanks for the help. I uninstalled iTunes and CD in Roxio Creator and now it works fine.

  • DVD player doesn't work after installing SP3 for Windows XP.

    DVD player doesn't work after installing SP3 for Windows XP. That it disappeared from "MY COMPUTER". Device Manager sees it, but there's a yellow exclamation mark over it. See the BIOS of the motherboard and it still works in the BACK. I know SP3 is a collection of updates, but I'm not sure that is my problem. I suspect it's one of the more recent cause I have Windows automatic updates is turned on. Thank you.

    Hello Superhornet142,

    Thank you for your message.  Click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • Trying to install my Creative Suite 6 on my MAC, but I don't have the DVD player on my computer. If not, how can I install these? !!

    Trying to install my Creative Suite 6 on my MAC, but I don't have the DVD player on my computer. If not, how can I install these? !!

    Try these links

    Download the CS6 products

    Download Adobe CS6 Trials: Direct links (without Assistant or Manager) | ProDesignTools

  • My DVD player doesn't appear not recognized anymore

    I run an E7500 Windows 7 - 64 bit OS in a processor Intel Core 2 Duo CPU - @ 2.92 Machine GHz - 2 GB Ram

    After the installation of Win 7, my DVD Samsung SH-S223C drive - pb07 worked well
    I have all the updates that are installed so far.
    Suddenly, the player is no longer recognized, and view its properties in Device Manager indicates:
    "Cannot start this hardware device because its configuration in the registry information is incomplete or damaged. (Code 19)"
    (I translated the above Dutch)
    What should do?
    TNX!

    Hi Paul,.

    Thanks for posting your query in Microsoft Community.

    From your problem description, I understand that, Samsung DVD player has stopped working, you are receiving error: "cannot start this hardware device because its configuration in the registry information is incomplete or damaged (Code 19). I'll be happy to help you.

    Follow these methods and see if that fixes the problem.

    Method 1: Open the hardware and devices Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2:  I also suggest you run the FIXIT from the link below and.

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/

    Method 3: Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/314060

    You can run the FIXIT or you can try the manual steps and check.

    To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: back up the registry: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

    After completing the methods suggested above, answer us with the State of the question.

  • My inner smartdrive dvd player won't read DVDs more.  I have updated to Snow Leopard in Yosemite.

    I am currently using OS X Yosemite 10.10.5.  I bought in 2009 iMac with Snow Leopard and have to Lion then updated my current operating system.  The internal dvd player has worked with much fussing, (insert the disc - closing - turn after a wait - by pushing the drive when he jumped on reboot).  If I had the chance after a few hours, the video disc show up on my desk.  When this happened, I was opening the dvd player that was in the Finder and the disc would play. I also tried to open the dvd first player and then insert the disc.  That no longer works.  Yesterday, only it just stop working.  The reader still takes dvd and swirls and click as before but then ejects the dvd. Repeatedly stop and restart is no longer works.  I make sure that the dvd be clean before I use it and have tried many different DVDs without success.  I think it's a software issue.  Does anyone have an idea/instructions a nearly dead grandmother brain that can follow to update or redate back to original factory setting to help this poor Smartdrive not so smart?

    I have no TV, only my computer and phone at low prices.  I need to watch that my library borrowed from the dvd.

    Thank you.

    Try a cleaning CD/DVD

    You can also try to clean by:

    How to clean a Superdrive DVD using a credit card!

    I suspect the optical drive has failed. My 2009 Mac Mini could not shoot with same symptom 4 years ago.

    To confirm a drive failure, insert a Snow Leopard installation DVD and try to start with the C key.

    If this isn't the case, they drive could not be started.

    I would just get an external optical drive, one powered with an AC adapter. The Superdrive Apple USB does not work without a hack.

    This is the Office Mac Pro forum. I asked that your post moved to the forum of Intel iMac or another appropriate forum.

  • Re: Satellite C660-125 DVD player can't read DVD

    Hi guys

    I have a C660-125 and its developed a problem with the DVD player. It can read CDs and burn fine CD, but it won't read or burn DVDs at all.

    I used a laser cleaner, I also googled firmware but can't find anything for her.

    Any ideas what is wrong with it?

    The model is TS-L633

    > I used a laser cleaner, I also googled firmware but can't find anything for her.

    I cleaned my alcohol BIZARRE or cotton tip laser lens and it worked like a charm. In your case worth a try too.

    In addition if an ODD firmware would be available, then you should find it on the European driver Toshiba page.
    I checked, but did not find a firmware for TS-L633 means that this firmware update is not necessary.

    But I found this Toshiba document:
    _ODD firmware update to solve problems with the Toshiba creator_ recovery CD
    http://APS2.toshiba-tro.de/KB0/TSB9C02RP0000R01.htm

    But beware: the document contains files different firmware for TS-L633 on different sides. If your ODD is not on the list, don t try update firmware for your ODD would harm to the use of the firmware is not compatible!

  • Error: The DVD player won't read or burn discs. TS-L633R CD-DVD player. Laptop HP DV6-3120US. Win 7.

    The product name and number:

    HP Pavilion dv6-3120us

    OPERATING SYSTEM

    Windows 7 Home Premium. 64 bit.

    Error message

    "Insert a disk; Insert a disk in drive E:. "

    Background

    Windows 7 system pre-installed on recognized computer CD/DVD ROM drive for about 3 months. Malware corrupted operating system. I reinstalled the OS disk from the recovery partition. CD/DVD ROM drive could not read or write, and I can not restore the old files or save the current configuration via the CD/DVD-ROM drive. All Windows 7 drivers, and hardware updates seem to be installed and up to date as of 04/10/2011.

    Troubleshooting steps

    1 attempted to play audio CDs. Same error message.

    2 tried to read data CD-ROM. same error message.

    3 tried to read DVD - ROM data. same error message.

    4 Write DVD ROM has failed. Same error message.

    5 re-loaded OS 2nd time. No change. Same error message.

    6. checked with HP Support Assistant. DVD drive is recognized but not the media. No change.

    7 checked Device Manager. DVD player is recognised as TS-L633R.

    8. driver is cdrom.sys version 6.1.7600.16385. Clicked on Update Driver, no change.

    9. I tried the uninstalling and reinstalling the driver. No change.

    10 enabled BIOS. Processor AMD Turion II P540 Dual Core 2.4 Ghz. BIOS seems to be up-to-date, version F.27.

    11 BIOS lists bootable CD/DVD-ROM drive. Reordered the first road and used Knoppix Linux boot boot disk, no change. Windows starts instead.

    12 review of registry for "filter" and "lower filter" entries.  Checked registry 4D36E965-E325-11CE-BFC1-08002BE10318. No upper or lower filters entries in current filter. No change.

    13 Ran 'hardware and troubleshooting of devices. " It cannot detect the cd/dvd. No change.

    The drive has power, WEAVES, is recognized by the BIOS and Windows 7. However, it does not read or write CD ROM or DVD ROM discs

    I'm out of options.  What to do to make the drive to cd/dvd rom read and write CDs?

    

    Thanks for your help.  Matt

    Received a new DVD/CD ROM today S of Ben and Alan at HP today.  The drive was manufactured in July 2011 and seems to have the same model number information. The old one was from December 2010.

    Installation took about 10 minutes to the included instructions, and the player now plays all CD and DVD media.  Thanks to the HP support for replacement of equipment warrantly quick fix.

  • DVD PLAYER CAN'T READ DVD MEDIA IN THE STUDIO HYBRID DESKTOP

    You will appreciate the help a lot about this question. I have the desktop studio hybrid 140G. For the past few weeks the cd/dvd drive rom played inconsistent dvd media files. But since last week it has completely stopped playing DVD media. Although it opens the audio cd and dvd software installation files. I updated the dvd player but the problem persists. On the control panel if I check the current status of the dvd player, it shows - works correctly. I am running windows vista and the cd/dvd rom drive is TSSTcorp DVD +-RW TS - T633A ATA Device. Hopefully, there is a solution for this that I am running out of ideas. I run Dell diagnostics. in the end, it's show "a few problems identified but diagnosis impossible to find a solution; No DVD disc not recognized. "

    Hello

    You can run the tool the following data section and check if this is useful.

    Your CD or DVD drive cannot read or write media

    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    Hope this information is useful.

    Amrita M

    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Equium - Toshiba DVD Player can't read DVD

    When I insert a DVD into my internal DVD Toshiba Island DVD player application starts but then displays this error message: -.

    + * Unable to output the video to an external device. Please change your device display by pressing Fn + F5 keys after the end of the application * +.

    I press Fn + F5 keys according to the directives and the drop-down list display Fn shows the symbol of the laptop before retreating off the screen. But still the DVD returns the same message and will not play. I find myself with Windows Media Player to play the DVD.

    What is going on?? What I am doing wrong?

    I'm new to the forum please excuse if this is a repeated question.  :-(

    What satellite notebook do you have?
    What operating system do you use?

    Try to update the DVD player that you can find on the Toshiba site:
    http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

    Use an external monitor?

  • Satellite L350 - DVD player can't read DVD

    Hello

    I have a problem with my "Mat * un UJ880AS' DVD Ram drive in Toshiba Satellite L350!
    I tested 2 DVDs on Windows Vista, but the reader can´t read these! What can I do?

    Has your laptop factory settings (always original preinstalled as for the first day)?
    What type of DVD used for testing?

    To be more specific and explain what you did exactly, what kind of DVD that you used and what DVD player you use for the test.

Maybe you are looking for

  • How can I tell how old my I Pad is?

    How can I tell how old my I Pad is?

  • Photos: Circle not around appearing of faces that need identification

    I finally managed to get my Photos in iphoto libraries, and I'm fumbling along trying to figure things out. Only one problem: I take a group photo. Three faces of people are appointed, there is a circle around someone else's face with "no name" below

  • How to do a partial migration in Yosemite?

    Hello, I used Migration Assistant to move all of my old iMac (running OS 10.8) to a new iMac Yosemite running. Unfortunately, the iPhoto Library would not convert to Photos on the new computer. Some people here suspect my iPhoto Library (in iPhoto 8)

  • Hot Apps banned in Argentina.

    So, I just bought the EOS 6 d and of course tried to download application remote Canon's EOS for my Android... but Google tells me "cannot install this point in the country of your camera."  WTF!  This limitation of Google is usually for people who a

  • When I click on Add / Remove programs in the Control Panel, the window is empty.

    When I go to access control panel "Add or Remove Programs", it goes to the right screen, but remains empty, I was never able tro access it and my computer needs to be cleaned by removing the stuff that I haven't used for a long time. Can someone plea