DVD player doesn't read disc

Similar Questions

• DVD player doesn't read the Windows 7 restore disk

  Hello

  I just bought a Samsung NP350V5C-A02UK laptop and I'm having problems with the DVD player.

  It will read most discs that I put in it except the Samsung OS restore disc that came with it.

  I've also downloaded an iso file of Win7 (64 bit), and created an installation of this use of the DVD disc, but then the laptop could not check the disk.

  I have attached a USB DVD drive to the laptop and he could read the Samsung OK restore disc is one that makes me think of a problem with the DVD player.

  In Device Manager, the DVD drive is listed as:

  IDE\CDROMTSSTCORP_CDDVDW_SN-208BB___SC00___\4&32B8AC6E&0&0.1.0

  Can someone help before I have send the laptop return it for a refund?

  Hi Steven,

  The Microsoft Article available at the following link has a fixit and a full list of steps that allows us to solve the problems of software generated in a DVD player. Please read the information contained in this article, and see if the steps mentioned in it helps you to solve this problem:

  http://support.Microsoft.com/kb/982116

  Note: Certain steps of this article may result in changes to the Windows registry. Any incorrect changes to the registry could prove fatal. So, to be on the safe side, please take a backup of your registry in this article before you make changes to registry.

  If the steps in this article does not improve the situation, we have a high probability that the DVD drive has hardware problems. Since this is a new computer, I suggest you to contact Samsung support in this case. Samsung support would be the best point of contact for you to check your hardware. Here are the links for the Samsung support:

  http://www.Samsung.com/us/support/

  http://www.Samsung.com/us/support/contact

  Hope this information is helpful to you. Don't answer if you need help with Windows, we will be happy to help you.

• Qosmio G50 - CD / DVD player will not read disc

  I've seen similar posts on this problem but I have not solved my problem. Sorry if it's repetitive for some.

  My * DVD drive is visible * on my computer, but when I put one * disk in it does not display / run * (it cannot be read).

  I tried to use the automatic thing to delete the files in the upper and lower register. And I tried to reinstall the driver.

  PC diagnostics said the DVD player has failed the test, but is not a solution. Nor can help Microsoft fixit.

  Please can someone help. Thank you

  You can use optical disc as boot device?
  ODD readable disks bootable?

• My DVD player doesn't read DVD after update BIOS (Probook s 4540)

  Hello world
  I had a problem that I discovered latley after update my BIOS from hp Web site

  LINKS:http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5269095 & spf_p...
  
  When I use my dvd player to play DVD it gives me a massege which telling me
  
  
  and I don't know how to get my original BIOS before the update I NEED REALLY HELP AND THANKS
  
  My Pc is

  CPU: Intel core i5 3210 M 2.5Gz 4 hearts
  RAM: 4 GB

  Video: copy intel hd family 4000 HD external Readon HD 6000-7000
  OS: Windows 8 64-bit
  
  Thank you once again

  Thank you very much for trying to help me Mrstenter I found that my problem was not the BIOS, it's that necessary dvd a new calibration so it can read the new DVD
  
  LINK:http://en.kioskea.net/forum/affich-7925-cd-rom-dvd-drive-won-t-work

• DVD player doesn't read CD - R not

  Got the new laptop 2 days ago everything is going well until a friend gave me a cd - r with a few pictures on it. For some reason when I inserted it the computer could not find, asks me to insert a cd when I double-clicked on the drive in my computer. DVD, CD audio seems to work and I've tried the drive on another computer and it worked fine. Pilot put up-to-date and always the same.

  Can someone please help?

  Hello

  Be sure to get technical support from the manufacturer of the system involved because that player could have alignment or other problems.
  While this could be a problem, it may be a problem that will get worse over time. Also more you change
  on a new machine more they will claim that it was something that you did. Try many CD from various sources to
  determine how serious this is.

  CD have a tolerance + - and yours could be outside the tolerance just what the disk or anything/much.

  -----------------------------------------------------------------

  Troubleshooting Guide generic for this issue:

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. If the drive does not appear, continue below.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Satellite L500-1XJ - DVD player doesn't read CD but no DVD

  Please help me solve this problem.

  I bought Satellite L500-1XJ, have the DVD Super Multi Drive in my notebook, and when I insert the DVD 210 Microsoft application, he did not read the DVD. This drive just read CD only.

  I would be grateful if you can help me solve this problem.

  Hey Buddy,

  Have you also tried different DVD? I mean, theoretically, the DVD can be wiped off so it can t be read correctly.

  Anyway, I could also read the topics similar to lowerfilters and high - they cause this problem. You can find more details in this article in the Microsoft Knowledge Base:
  http://support.Microsoft.com/kb/929461

• my dvd player doesn't read DVDs but reads cds, the upper and lower filters are gone and windows restart is not create new

  HL-dt-st dvd - ram gsa-h55n

  Hello

  • What were the changes made before the show?

  You can check these links:

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/GP/cd_dvd_drive_problems
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

• My dvd player will not read my disk of Windows 8 Pro upgrade

  Computer laptop Dell Vostro 1500 with XP Professional, my TSSTcorp L632H DVD player will not read my Windows 8 upgrade disk.

  It will read other DVDs. I've updated the firmware.

  The properties of the drive is display type as unknown file system CD player with blue disk image but used space and free space as 0.

  By using Device Manager, when I ask him to fill the volume is the disk CD 0, Type DVD, free media, not applicable Partition Style, capacity, space Unallocate status and placeholder show all 0.

  I also tried to use a separate USB TSSTcorp DVD drive and it will not also read the Windows8 disc.

  My desktop (Windows, 8, 1) DVD drive Asus computer reads the disc of Windows 8, but I can't use it to load Windows 8 on my laptop - or what I can?

  Can I connect my laptop to my desktop to upgrade laptop computer at Windows8 use of the desktop DVD player?

  I managed to copy the disc of Windows 8 on an external hard drive using another laptop that can play the DVD.

  Then I attached the external hard drive to my laptop and run Setup from there and installed Windows 8 to my old laptop to Windows XP...

  Thanks for your suggestion.

• Tecra M5: DVD player does not read these mini DVD

  I have canon handycam dvd and mini dvd works on it. A month back I recorded the movie and photos on mini dvd with handycam and ran mini dvd on my tecra M5 player, it worked very well.

  Now after 1 month, I have 5 mini DVD with movies and photos that I took for 1 month of vacation country of diffierent, I tried my best but tecra dvd player does not read these mini dvd, label appears instead dvd player cd player when I put the mini dvd in there.

  All the other standard size DVD, CD works good about it. Its complex and as well as irritating.

  Any suggestions?
  Why his messedup?

  Seems that the lens cannot read this miniDVD s. Maybe cannot calibrate the lens of the drive and the miniDVD is so illegible.
  Try the sascha. Maybe you are a lucky man, and it works.
  If this is not the case, try to remove the drive physically from the laptop. Restart the laptop without the drive. The BIOS and Windows shouldn't t recognizes the drive.
  Then stops again, put the drive in the notebook and the startup of the device.
  The laptop should recognize the drive and must indicate the firmware again.

  I don't know if this will help but it s attemptable m

• Tecra M4 - DVD player does not recognize discs in Vista

  Hello

  After the installation of Vista my dvd player does not recognize discs!
  No update XP! It was a clean install of Vista.

  I found several links on the upper filter and lower registry entries this entry does not exist in my registry under the CDROM class.

  I tried the XP disk it works fine and recognizes all.
  Drivers are installed correctly no problem in Device Manager is invited.

  So I have no idea how to run it, seems to be a Vista problem

  Could someone help me? I am really frustrated to this topic

  Thanks for your help

  Maybe this helps:

  -Remove the drive from Device Manager CD/DVD.
  -Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  -Reboot the laptop

  But what happens exactly? Which disks are not recognized?

• DVD player does not recognize discs

  original title: DVD Player problems

  I have a Gateway MX6447 laptop.  My DVD player suddenly stopped recognizing discs... worked fine two days ago.  What should do?

  Try this. Thisor. You will need to install powershell to use the fixit

• DVD player doesn't work after installing SP3 for Windows XP.

  DVD player doesn't work after installing SP3 for Windows XP. That it disappeared from "MY COMPUTER". Device Manager sees it, but there's a yellow exclamation mark over it. See the BIOS of the motherboard and it still works in the BACK. I know SP3 is a collection of updates, but I'm not sure that is my problem. I suspect it's one of the more recent cause I have Windows automatic updates is turned on. Thank you.

  Hello Superhornet142,

  Thank you for your message.  Click HERE and run the FixIt!  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• DVD player does not read DVDs but reads CDs only.

  my hp compaq 420 core2 duo dvd player does not read DVDs but only reads the CD. How can I fix this, please help me with the correct answer.

  It will probably replace the drive. There is more than one laser in there: one for each function. You can go bad without the other goes wrong.

  608141 001

  Above is the part number for the DVD burner. I couldn't find one on eBay.  In here is a online:

  http://www.mydvddrives.com/replacement-for-HP-Compaq-608141-001-SATA-CD-DVDRW-DVD-RAM-drive-burner-LightScribe-52029

  Replacement is easy. Remove one screw on the bottom and drag the old hunt and replace it with the new drive.

• Error: The DVD player won't read or burn discs. TS-L633R CD-DVD player. Laptop HP DV6-3120US. Win 7.

  The product name and number:

  HP Pavilion dv6-3120us

  OPERATING SYSTEM

  Windows 7 Home Premium. 64 bit.

  Error message

  "Insert a disk; Insert a disk in drive E:. "

  Background

  Windows 7 system pre-installed on recognized computer CD/DVD ROM drive for about 3 months. Malware corrupted operating system. I reinstalled the OS disk from the recovery partition. CD/DVD ROM drive could not read or write, and I can not restore the old files or save the current configuration via the CD/DVD-ROM drive. All Windows 7 drivers, and hardware updates seem to be installed and up to date as of 04/10/2011.

  Troubleshooting steps

  1 attempted to play audio CDs. Same error message.

  2 tried to read data CD-ROM. same error message.

  3 tried to read DVD - ROM data. same error message.

  4 Write DVD ROM has failed. Same error message.

  5 re-loaded OS 2nd time. No change. Same error message.

  6. checked with HP Support Assistant. DVD drive is recognized but not the media. No change.

  7 checked Device Manager. DVD player is recognised as TS-L633R.

  8. driver is cdrom.sys version 6.1.7600.16385. Clicked on Update Driver, no change.

  9. I tried the uninstalling and reinstalling the driver. No change.

  10 enabled BIOS. Processor AMD Turion II P540 Dual Core 2.4 Ghz. BIOS seems to be up-to-date, version F.27.

  11 BIOS lists bootable CD/DVD-ROM drive. Reordered the first road and used Knoppix Linux boot boot disk, no change. Windows starts instead.

  12 review of registry for "filter" and "lower filter" entries.  Checked registry 4D36E965-E325-11CE-BFC1-08002BE10318. No upper or lower filters entries in current filter. No change.

  13 Ran 'hardware and troubleshooting of devices. " It cannot detect the cd/dvd. No change.

  The drive has power, WEAVES, is recognized by the BIOS and Windows 7. However, it does not read or write CD ROM or DVD ROM discs

  I'm out of options.  What to do to make the drive to cd/dvd rom read and write CDs?

  

  Thanks for your help.  Matt

  Received a new DVD/CD ROM today S of Ben and Alan at HP today.  The drive was manufactured in July 2011 and seems to have the same model number information. The old one was from December 2010.

  Installation took about 10 minutes to the included instructions, and the player now plays all CD and DVD media.  Thanks to the HP support for replacement of equipment warrantly quick fix.

• DVD player will not read the discs more after burn fail

  Something strange happen to my DVD player. I tried to burn a blank DVD but it failed without any error message: the DVD has not been recognized. Since then the DVD player will not only read one of my other burned DVD that I need for my daily work. Can anyone help?

  DVD players are not particularly robust, especially designed patterns for portability. It may have burned his laser for DVD work.