DVD player, not visible and detected

Hello

I am using windows 7 home 64 bit on HP Pavilion dv4-3031tx laptop. A few months ago I changed my DVD rom HP service center drive as the engraving option did not work. After changing, it was working fine. Now, the drive is not visible when I opened my computer. I installed all the drivers again from the recovery manager supplied by HP recovery disk, but it is still the same. Strange thing is when I insert my recovery disc and restart my boot of seleting for laptop to DVD option, can detect the disc and the approaches for installing the OS. If possible, I want to slove this problem rather than reinstall windows recovery disk I have tons of programs installed in HD. Please give an effective solution. I'm really worried.

Thanks in advance.

It's a pretty common problem and there is a Microsoft Autofix to this:

http://support.Microsoft.com/kb/982116

You can run the automatic setting, but I had more chance to do manual registry change which is also described on the link.

This is called the problem of upper/lower case filters and is the very low level driver built-in to Windows.

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