DVD player not working not not on Satellite Pro U400-142

My DVD player does not work. I insert a disc, you can hear the drive works for some time, but then nothing happens. I checked the Device Manager' - under readers of CD-ROM/DVD-ROM it shows: MAST * A DVD-RAM UJ862AS, but there is a black exclamation point in a yellow circle next to it. I opened the dialog box 'Properties' and under the status of the device, he wrote:

"Windows successfully loaded the device driver for this hardware, but does not the hardware device. (Code 41)

I would try try to resolve the problem by reinstalling the driver. I checked Toshiba site for the driver, but can't find it.

I would be very grateful if someone could give me some ideas on how to sove this problem.

Thank you

P

What you can do is follow:
Remove the optical drive from Device Manager drive, restart your laptop.
The reader should be acknowledged and properly installed. If the same thing happens again try it please > http://aps2.toshiba-tro.de/kb0/FAQ8101LA0000R01.htm

Tags: Toshiba

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