DVD-RW/CD-RW Combo does not read DVD but can play CD

I used to have Windows XP on my laptop. I then decided to do a fresh install of Vista. Since I've upgraded to Vista, I put a DVD, then it asks me to "Please insert the disc in drive E". I have the latest firmware and have obtained the Windows drivers.

I really need my DVD player so I can watch movies on a holiday. Any help appreciated

Hello!

The sound of it, looks like a hardware problem but on the other hand as you say that the problem has occurred after that you installed Vista. For this, there are very less reasons. but you can try the following, if it works.

1. go in Device Manager, click on the dvd/cd rom drives and do a right-click of your player, click on uninstall and then you restart. The reader will be installed again when you restart. get a disc cleaner for dvd lens and clean you drive with it.

If the first did not help

2. If you can do it yourself its good else take your laptop to a Mech and tell him to remove the drive and start the computer. then stop it and install the drive into the slot, tighten the screw and start your computer. This could help.

on the other

3. check if you insert a dvd does show all of the data at all? If another player gains a firend or ask Mech. install another drive and check it works.

Concerning

Microsoft-Most-Valuable-Professional, blog at: http://www.thecomputernext.com

Tags: Windows

Similar Questions

  • Satellite A40: Drive does not read CD but DVD

    I have a SatA40 (now almost 3 years ago) and cd/dvd unit does not work well, the cd cannot read or write, but the dvd reads all my DVDs.

    Does anyone have an idea why we don't have, and the other does not? (Everyone I mention that he thinks it's strange - thought if does not work the other shouldn't be.)

    Hello

    You sounds of description as the lens of the drive cannot calibrate in the right position.
    Usually before the player will read or write the middle of what the lens must be calibrated.
    In you case the lens can not calibrate and that's why the drive does not recognize the CD.

    Usually in this case, the drive must be replaced.
    But maybe you are a lucky man. Try to clean the lens gently. But be careful

  • SD-2212 drive does not read some DVD - Satellite 1410

    Hello every1,
    I have the Satellite 1410 604 for more than 2 years, with player combo mentioned above...
    It serves me right, except that it does not read certain types of dvd media, and I use only high quality DVD Verbatim...
    It happens that in the last months. It is not my main computer but it's to use in my house, and it really bothers me when my sister or father takes the new A60 Pro satellite on the road (its battery is better), I can't use last discs on it. So if there is a cause of upgrade, firmware I can't find on this site...

    Thanks in advance...

    Hello

    I don t think that the firmware update will solve this problem because this pilot acknowledged this DVD some time ago.
    In addition, I put t found any firmware of this drive on the Toshiba site.

    But check if the disk by removing the procedure will solve this problem. So why go to Device Manager and remove the disc. After again starting the operating system should recognize the drive again

    Good bye

  • My iMac does not read DVD

    Hello

    My iMac does not read DVD. Every time when I put in DVD (free or with content), it runs for a while and that he died. CD works for most very well, but sometimes they go inside and the drive is not recognized. And also sometimes the DVD drive is not recognized in ¨informations on system"in the Apple menu.

    Thank you

    Matouš PIkous

    Did you use a cleaning CD in the optical drive?

  • Tecra M5: DVD player does not read these mini DVD

    I have canon handycam dvd and mini dvd works on it. A month back I recorded the movie and photos on mini dvd with handycam and ran mini dvd on my tecra M5 player, it worked very well.

    Now after 1 month, I have 5 mini DVD with movies and photos that I took for 1 month of vacation country of diffierent, I tried my best but tecra dvd player does not read these mini dvd, label appears instead dvd player cd player when I put the mini dvd in there.

    All the other standard size DVD, CD works good about it. Its complex and as well as irritating.

    Any suggestions?
    Why his messedup?

    Seems that the lens cannot read this miniDVD s. Maybe cannot calibrate the lens of the drive and the miniDVD is so illegible.
    Try the sascha. Maybe you are a lucky man, and it works.
    If this is not the case, try to remove the drive physically from the laptop. Restart the laptop without the drive. The BIOS and Windows shouldn't t recognizes the drive.
    Then stops again, put the drive in the notebook and the startup of the device.
    The laptop should recognize the drive and must indicate the firmware again.

    I don't know if this will help but it s attemptable m

  • Satellite A200 - Mat * randomly a UJ-850 s does not read certain DVD or CD

    Hello

    I have problems with my dvd player Mat * a UJ - 850 s (firmware 1.40)

    Randomly, he's not reading certain dvd or cd.

    I called Toshiba support and they asked me to update the firmware.

    I explained that there are 3 updates of firmware for a player of TSS (NEC) DVD from Toshiba Web site but * NOTHING * for MAST * A

    They asked me to install the Toshiba disc reboot before sending to repair. Today I had time to fix it, but it does not read the startup disk!

    So I ask for Toshiba to publish an update of firmware for Mat * a UJ - 850 s

    What you mean under some CD or DVD?

    It is well known that something like this can happen. Because of this if you write here on self made CD/DVD, use empty brackets just high quality.

  • DVD - RW DVR-K17LF for the Satellite series does not read DVD but only to CD

    Hello

    I have a serious problem with my DVD player.
    He stopped to work. I mean, he's not reading CD but not DVD discs.
    I don't know what the problem is.

    I went on the internet and found no solution.

    Please help me.
    It is not a software problem, because my laptop does not start the DVD, but due to the CD...

    Hello

    The issue could be linked to the anomaly of the player's laser lens.
    Maybe the lens can not handle the DVD because of a physical constraint.
    In most cases, the lens can not calibrate properly and therefore different media would not work.
    In this case there is not much to do in most of the cases that the drive needs to be replaced.

    But maybe you could try to clean the drive s laser lens using a cleaning professional who could be bought from the other computer dealers.
    I don't very well if this will help but it s worth to try m

    PS: Try this:
    Remove the drive from Device Manager, access the registry and remove the filters top and bottom of this key;
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    Then restart the laptop and check the functionality of s by car.

  • Tecra M2 - DVD/CD drive does not read

    I have a Tecra M2 with the DVD Rom/CD burner.

    When a disc is inserted, it runs but does not read - light stays on. After a few eject and reinsert the cycles he usually manages to play the disc. Long the standing problem which affects different DVD and CD discs. Have used a disc cleaner to clean lens.

    Does anyone know if this is likely a faulty hardware or a driver problem?

    Thank you

    Search on the Toshiba site.
    For the Tecra M2 is updated firmware for some ODD available s. To check if you have such a unit.

    In addition, I would like to make a BIOS update. This you can also find on the Web from Toshiba site
    http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  • Qosimo G20: Device i/o error - DVD drive does not read CD

    Hi, im having a problem with the dvdrw drive on the G20 PQG20E Qosimno, it does not read discs, the only drive that reads without problems is to restore dvd and Heroes (dvd movie) and origonal CD, it does not read any cd s that are not original.
    I get a "D:\ is not accessible.
    The request could not be performed because of an i/o device error"

    Anyone have any ideas?

    Thank you!

    Simon.

    Hello

    I guess the discs not all burnt gift? t working in this player.
    I know that not all media work on all players. In the manual, you should find a list of tested and good work supports.
    I recommend that you test the CD and DVD that is recommended in the user's manual.

  • Satellite M-40, Mat * a DVD UJ - 831S does not read blank DVD

    It does not read empty, brand new DVD discs: Sony, TDK, etc., showing "a drive not accessible" and with a memory full 0 kB! but it reads DVD movies

    Hello

    Have you installed the Roxio Easy CD Creator software on your laptop?
    This problem may occur the Roxio CD recording program Easy CD Creator is installed on the computer, and if the version of the CD recording program is not compatible with Windows XP.

    Please check this page from Microsoft:
    http://support.Microsoft.com/default.aspx?scid=KB; EN-US; 315350

  • Satellite L650 - ODD does not read most of the CD or DVD after BIOS update

    While DVD copy, asked me to do an upgrade of the bios for the included software on my laptop, so I thought that coming from toshibsa, it must be safe. I closed all my apps and let the update occur, restarted my pc and tried to continue to copy my dvd.

    Now my dvd writer does not read most of my CD or DVD, original as well.
    I managed to get hold of my previous Bios version after a battle before the update to see if I can go back to my old version, but the executable file runs a program that says the version is older then the one I use, so it will not load it.

    Any help would be greatly appreciated I have two days to copy 100 DVDs for a customer and I can't do it now,

    I have a laptop Toshiba Satellite L650 running windows 7 64 bit 8 GB memory with a SSD hard drive

    > I can return to my old version, but the executable file runs a program that says the version is older then the one I use, so it will not load it

    I don t think that the BIOS is the problem here, the point is that CD and DVD support details are stored in the firmware of the CD/DVD drive and NOT in the BIOS of the laptop.
    So in my opinion the update of the BIOS is not the reason for your problem.

    I think you should check if cleaning the laser lens allows you to read discs.
    Use a fluid wadding tip and alcohol to gently clean the laser lens.

  • Satellite P200-140-CD/DVD drive does not read the CD

    Hi all

    I have a Satellite P200-140. The DVD/CD Player plays all DVDs without problem. However, it does not read CD. A message 'no disc' appears.
    I've updated the drivers, cleaned the lens, completed all the normal tasks.

    Any advise / solutions out there?

    Hello

    Maybe you should try to remove the capital letters and lowerfilters in the registry, because you can often read here in the forum:

    (1) run regedit (Start-Run-Regedit online online)
    2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
    (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
    (4) restart.

    I hope this works for you too! :)

    Good bye

  • CD/DVD drive does not read discs on Equium A100

    My cd/dvd drive does not read any discs be it, white, written or commercially written. It opens and closes and is light to show that he is working on. Device Manager indicates that the device is functioning properly.

    Tried the update of drivers, no update available. Tried restoring the system back 1 day and 1 week and 1 month, then and still the problem cannot be corrected. When I put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an i/o device error.

    Can someone help me I tried everything my friends and I can think, or is it better to send just to toshiba warranty.

    If the solution proposed by James will not help, you should try to remove the drive to CD/DVD in Device Manager.
    After phone restart the operating system will recognize and initialize the disk again.
    After this review of the procedure if you can read, write the middle.

  • external dvd writer dvd1260i & it does not read any cd or dvd

    Mr President, I bought (1260i) writer, external dvd hp with one year in a store approved hp

    now it does not read the cd or dvd & it's within the warranty period. I want to repair or replace the product.

    Mr President, I also went to E-48/4, OIA E-44/2, OKHLA, BUILDING CARDINAL-JASOLA, GARDEN RAJOURI C-4 but they said that "we ddo does not address of office and its peripherals, we repair only portable and tablets.they send me to the other.

    "i.e. okhla jasola, jasola to rajouri garden & new garden rajouri to okhla.

    but nobody has solved my problem.

    so

    Sir please tell me the address of the appropriate service center & contact no.. in delhi & help me solve the problem

    Rajat salhi

    [Personal information]

    Sorry for the delay. I spoke with people in the service center below. Please visit them with the reader and the proof of purchase.

    Jabil Global Services India Pvt Ltd.

    107-A, first floor, cardinal Aurum

    Jasola District Centre, Jasola

    New Delhi 110025

    Contact: 8130496898 / 8130496899 / 8130496896

    Service level: carry - in

    It may take 3-5 days to get the replacement if necessary. Let me know if the issue not resolved.

  • The CD/DVD drive does not read discs

    Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc.  It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system.  I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same.  Hope that there is another work around here... Thank you...

    Have you tried using other burning software?

    Try this free you see if you receive messages.

    http://CDBurnerXP.se/

Maybe you are looking for